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You will work and report into Managing Partner, Client Leadership and work in collaboration with the wider performance team to ensure the client business objectives are met across two of our clients Nissan and Sony Pictures.

This role will lead centralized digital performance for Nissan's pilot "Nano" program, establishing new ways of planning and operating in support of micro-mobility whilst ensuring successes are shared and scaled across Nissan's wider businesss. Nano is already live in France, Italy & Germany and planned to launch in 9 further EMEA markets before the end of the year. Activity is in support of their joint venture with Silence and therefore needs to align with, complement and yet be distinctive from parallel Silence-owned media campaigns as well as concurrent Nissan media in each market. This will account for 50% of the role.

Sony Pictures is a global Entertainment brand, delivering a wide variety of high profile films in cinema. We run centralised digital media across the EMEA region, leading the test & learn agenda, and work with local markets to set guardrails, rollout success tests, and elevate digital strategy and performance across the region. We partner with the client at a very senior level, and are looking to bring in senior expertise to be the driver of thought leadership, innovation, and digital maturity for Sony, as well as ensuring excellence in campaign planning and delivery. This will account for 50% of the role., The Executive Director, Performance is responsible for supporting our digital performance team across EMEA;
1. To raise awareness that Silence products are available at Nissan dealerships, drive footfall, online lead enquiry and test drives. To ensure Nissan-funded activity complements the brand building campaigns of Silence themselves whilst maintaining a critical Nissan flavour / benefit. To utilise the Silence products (and target audience) as a hook to encourage new demographics and audiences into the Nissan ecosystem. And to ensure that successes and lessons are captured and codified for socialisation and support of wider Nissan AMIEO teams. To train, support, and develop the craft skills within the core Nissan team.
2. To ensure and drive excellence in digital campaign planning and activation across EMEA for Sony Pictures. To drive though leadership and inspiration among VPs and C-Suite at Sony Pictures, as well we with internal teams. To set and lead the testing agenda and framework to elevate our campaigns and expediate digital maturity. To train, support, and develop the craft skills within the core Sony Pictures team.

This is an exciting role with excellent career opportunities and benefits within a high-profile team. To that end, we are looking for someone who can hit the ground running, define their work efficiently, and drive excellence of delivery across the account and team overall.
* Demonstrable experience managing digital media * Proven background in performance media, with expertise across paid search, paid social, programmatic, direct display and ecommerce, with a depth of specialism in at least one * Activation experience, coupled with strategic expertise * You will be expected to have international experience, having a good degree of familiarity with local market nuances and vendors. * Experience in driving JBPs with key media partners and coaching the team to select the right partners based on strategic goals of the client is required. * You will help the client shape their digital measurement agenda supporting Nissan and Sony Pictures in connecting KPIs to business outcomes. * We are looking to you to be a leader in the performance team, overseeing output of the department for your clients * You will need to have a solid understanding of the basic principles within all paid for digital channels (Programmatic Video & Display, Search, Social, Affiliates, eCommerce). * You will need to have an understanding of the Ad-Tech ecosystem with a particular focus on delivery of creative message and tracking via an adserver * You will need to have a understanding of analytics platforms such as Google Analytics or Adobe Omniture * You will have experience planning digital campaigns across paid for channels and an understanding of audience generation/selection (via 3rd parties) or collection (via adserver/pixel/DMP etc) * You will have an understanding of the role of publishers and/or technology platforms widely used across paid for digital media channels * You will have an in depth understanding of KPI selection within paid for digital media channels * You will have an understanding of bid management platforms and how they can help optimise within channel * You will own the media plan for performance channels - challenging the client/client team where required and managing the team to deliver strategic excellence, effective testing and operationally viable output

Job Overview

This role will support the business by ensuring that all of the HR services provided by the offshore team are fit for purpose and meet business requirements. As a Shared Services expert, this role will act as a conduit between the business and offshore team, this role will review the service levels provided and work to ensure the services are at the right level. Supporting with escalations and designing new processes, this role will shape the service that is delivered to the business. This role will drive manager education and engagement with HR processes across the function and will partner with the business to deliver initiatives and projects.

This role may include occasional travel to India.

Main Duties
* To be a subject matter expert on all retained HR services
* Delivery of any retained HR services activities, including but not limited to:

* Escalations from the Offshore team in complex cases
* Supporting the business with ad hoc requests and engaging with the offshore provider for delivery
* Preparing and reviewing 'Root cause analysis' into service issues, identify actions and monitoring & tracking any remedial activities
* Oversee and manage any audits from 3rd parties, instructing the offshore provider to collate documentation, but reviewing & signing this off prior to release
* Dealing with any physical documentation, including training certification, post etc.
* Review and processing Settlement Agreements
* Review template documentation in line with policy and legislation

Act as the point of contact for the offshore partner to support with escalations or queries

Lead or support projects as required, partnering with the business to support projects and drive service enhancements

Support any People Support projects using the offshore team to support delivery

Audit the work of the offshore team and track performance including but not limited to calls, tickets, data input, letter production.

Prepare data / reports for the People Support Operations Manager to have performance conversations with the offshore partner

Support Line Manager education and engagement with MSS processes and ways of working

Contribute to RCA's as needed

Review and track any RCA's ensuring that all actions are completed

Advocate high levels of service and support the offshore team by delivering training for new services / process changes

Act as a point of escalation for the offshore teams for HR processes

Audit data entry in the HR System and ensure that offshore teams are sufficiently trained to correctly maintain this data

Provide training to both line managers and offshore teams as necessary on process documentation and procedures

Support with the production of monthly reports on data quality and risks

Monitor onboarding compliance and data integrity concerning statutory compliance and risk management across a range of compliance themes including right to work, vetting, under 18's, data integrity and process adherence.

What we are looking for
* Strong knowledge of multiple HR disciplines and SME experience (preferred)
* Previous experience of working in a HR Shared Service Centre (preferred)
* Strong Stakeholder management skills (experience of managing legal advice relationships preferred)
* Experience of organising the activity of others or Line Management (preferred)
* Strong ability in process review and re-engineering using LEAN methodology (preferred)
* A self-starter with a drive to identify and implement process improvements
* Ability to think outside of the box and challenge the status quo
* Excellent customer service focus
* Very well organised, with ability to work to tight deadlines and varying and sometimes conflicting priorities
* Experience of working with or managing outsourced service provisions (preferred)
* Ability to work well in a team and to work on own initiative
* Ability to manage the expectations of business stakeholders
* Strong understanding and respect for confidentiality
* Excellent attention to detail and accuracy
* Strong knowledge of multiple HR disciplines and SME experience (preferred) * Previous experience of working in a HR Shared Service Centre (preferred) * Strong Stakeholder management skills (experience of managing legal advice relationships preferred) * Experience of organising the activity of others or Line Management (preferred) * Strong ability in process review and re-engineering using LEAN methodology (preferred) * A self-starter with a drive to identify and implement process improvements * Ability to think outside of the box and challenge the status quo * Excellent customer service focus * Very well organised, with ability to work to tight deadlines and varying and sometimes conflicting priorities * Experience of working with or managing outsourced service provisions (preferred) * Ability to work well in a team and to work on own initiative * Ability to manage the expectations of business stakeholders * Strong understanding and respect for confidentiality * Excellent attention to detail and accuracy

Job Information

Deliver excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements whilst adhering to the cleaning schedules.

Main Duties
* Undertake successfully all training required to deliver the cleaning role.
* Work within a team and under their own initiative.
* Adhere to all Mitie Quality, Safety, Health and Environmental policies and procedures.

* Maintain the designated area to an agreed level of cleanliness in line with the Contract and relevant SLAs, carrying out all daily weekly and periodic tasks as directed by the Cleaning Supervisor.
* Ensure that the service is delivered effectively and efficiently to a high standard.
* Ensure all equipment is kept clean, well maintained and is a safe working order.
* Report any maintenance requirements identified during cleaning tasks.
* Always maintain security - locking doors, following lost property procedures etc.

* Have a full knowledge and understanding of the designated cleaning area, including the agreed work specification and time allocated to facilities.
* Have a full working knowledge of all cleaning equipment, materials and approved chemicals used by Mitie.
* Set a good example in terms of dress, behaviour, punctuality, and attendance.
* Ensure all Safeguarding Policies are always adhered to and raise any concerns in line with the Mitie policy.
* Maintain confidentiality of sensitive information.

* Ensure contractors and external visitors comply with security and health and safety while on school premises.
* Build positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and exceed expectations.
* To undertake any other related duties which are within the job holder's capability, according to the needs of the business.

What we are looking for
* Cleaning experience is preferred however training can be provided.
* Reliable and hardworking with a professional attitude.
* Ability to work to a schedule and as part of a team.
* Capable of working to their own initiative where appropriate.
* Be open and honest.
* Be self-driven and determined.
* Strive for continuous improvements in service delivery.

Mitie is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references.

If you are working in regulated activity please note that you are subject to the following:
* It is a criminal offence for people who are barred from working regulated activity to apply for roles that require them to work unsupervised with that particular group (i.e. vulnerable adults, children or both).
* This post is exempt from the Rehabilitation of Offenders Act 1974 and Mitie is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children or vulnerable adults.
If you are working in regulated activity please note that you are subject to the following: * It is a criminal offence for people who are barred from working regulated activity to apply for roles that require them to work unsupervised with that particular group (i.e. vulnerable adults, children or both). * This post is exempt from the Rehabilitation of Offenders Act 1974 and Mitie is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children or vulnerable adults.
* Cleaning experience is preferred however training can be provided. * Reliable and hardworking with a professional attitude. * Ability to work to a schedule and as part of a team. * Capable of working to their own initiative where appropriate. * Be open and honest. * Be self-driven and determined. * Strive for continuous improvements in service delivery.

Job Overview
* A great opportunity to work for Mitie as a security officer at a flagship corporate location in Warwick
* 42 hours per week rotating days and nights 4 on 4 off
* £14.70 per hour
* To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
* Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
* To undertake additional training to ensure continuous self-development.

Main Duties

Operations
* To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
* Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
* Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
* To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
* Comply with legal obligations and safety requirements of the role.
* Follow instructions and procedures appropriately without unnecessarily challenging authority.
* Work in a systematic, methodology and orderly way.

Training
* Fully and satisfactorily complete all required competency training.
* To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
* You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety
* Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
* Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
* Use common sense and initiative by immediately involving others if a situation appears to become threatening.
* To maintain professional conduct in the face of difficult situations and challenging customers.
* Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
* Keep to schedules and demonstrate commitment to Mitie and the Client.
* To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
* To call emergency services and Communication Centre to report all incidents.

What we are looking for
* Previous corporate Security Experience
* SIA License
* SC Clearance desirable but not essential
* Computer literate
* Ability to work on own initiative
* A great opportunity to work for Mitie as a security officer at a flagship corporate location in Warwick * 42 hours per week rotating days and nights 4 on 4 off * £14.70 per hour * To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. * Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. * To undertake additional training to ensure continuous self-development.
* Previous corporate Security Experience * SIA License * SC Clearance desirable but not essential * Computer literate * Ability to work on own initiative

Coop Retail Store 19 Wanlip Lane, Birstall, Leicester, LE4 4JU

£12.60 per hour

40 hours a week

Job Overview
* To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
* Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
* To undertake additional training to ensure continuous self-development.

Main Duties

Operations
* To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
* Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
* Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
* To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
* Comply with legal obligations and safety requirements of the role.
* Follow instructions and procedures appropriately without unnecessarily challenging authority.
* Work in a systematic, methodology and orderly way.

Training
* Fully and satisfactorily complete all required competency training.
* To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
* You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety
* Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
* Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
* Use common sense and initiative by immediately involving others if a situation appears to become threatening.
* To maintain professional conduct in the face of difficult situations and challenging customers.
* Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
* Keep to schedules and demonstrate commitment to Mitie and the Client.
* To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
* To call emergency services and Communication Centre to report all incidents.

What we are looking for
* Previous security experience
* SIA Licence
* SC Clearance
* Previous security experience * SIA Licence * SC Clearance