Welcome to Bridge of Hope Careers
Home to thousands of jobs from inclusive employers across the UK
As a job-seeker, you'll find thousands of vacancies from inclusive employers who know that diversity enriches their workplaces and enables them to better meet the needs of their entire target market.Find your next career with Bridge of Hope Careers.
Major charities whose key goal is to help people from marginalised backgrounds into work.
Sign up now and start a meaningful new career with a business that's promised to consider you for your skills and experience, and nothing else.
Public Services & Safety
Security SupervisorPublic Services & Safety
Job Title: Supervisor Hours of work: 12 Hour Shifts (42hrs avg p...
Job Title: Supervisor
Hours of work: 12 Hour Shifts (42hrs avg per week)
Shift Pattern: 4 on 4 off (Days & Nights inc weekends and bank holidays)
Pay Rate: £16.40ph
Job Overview
Park House is an eight storey, mixed use building located in one of the most iconic locations in London. We are looking for someone to join our team.
Do you want to work for one of the leading security companies?
Do you want to work for a company that believes in rewards and recognition and gives a wide range of staff benefits to their employees?
Do you want the chance to learn and develop?
If yes then consider applying for a career with us.
Main Duties
* To ensure that at all times security team members are deployed effectively to post; operate all the required systems and conducting all required functions. Working in conjunction with the Security Manager, to ensure the seamless delivery of exceptional service standards to internal/external customers.
* Parade, deploy and manage all security team members throughout their tour of duty. Ensure that security team members are correctly dressed at all times; that tasks are correctly allocated and performed and that incidents are effectively handled.
* To set the highest standards of service delivery from security team members by providing full briefings and guidance to all security personnel.
* To maintain an effective duty of care to security team members ensuring that all required procedures/policies relevant to: Health & Safety at Work legislation: Staff Welfare & Development Training: Disciplinary & Grievance: Discriminatory & Harassment: Alcohol & Drug Misuse: Equal Opportunities are correctly explained and followed, thus serving the best interests of the employee, Mitie and the client team.
* Undertake fair and efficient duty rostering of the team; allocate annual leave and overtime duties to prescribed procedures in liaision with the Security Manager and CRS. Monitor attendance and time-keeping records and take any required remedial action where necessary. Investigate and report to senior line management on disciplinary and grievance matters whilst providing leadership and support to sustain good team morale.
* Undertake investigations on the direction of the Security Operations Manager utilizing CCTV in accordance with company Policy.
* Participate and contribute positively to the security team management. Attend meetings as required and provide reports and recommendations on the activities of the security operation.
* Be committed to Health & Safety and ensure that you are familiar with all client Health & Safety policies and procedures. Police and encourage observance with all site security & safety policies, in particular ensuring that the access control, key control, smoking and Health & Safety policies are observed and enforced.
* Perform at the start/end of each tour of duty, in conjunction with the Shift Supervisors, verification checks of all the Control Room equipment ensuring that all systems are fully operational and where they are not, initiate corrective action. Where necessary, and in conjunction with senior line management, re-deploy security team members to act as substitute cover.
* Manage and control the response to all security alarms and incidents (local & remote) in a timely and effective manner by directing the security team members, security representatives and vendors. At all times the central aim should be to safeguard the assets of the client, ensuring that direction from senior line management is sought where appropriate. In particular activate in part or in whole the client Emergency Response Plan where applicable.
* Ensure that the maintenance of contemporaneous records is conducted from which Daily Situation Reports and handovers can be compiled and made available to senior line management. Maintain other such records as directed by senior line management to ensure that a full transparency of events and their handling is possible.
* Vary the protective deployment of the site security team members in accordance with the advised prevailing state of alert, as advised by senior line management.
* Manage the retention, issue and receipt of all site keys held or deposited within the Key Tracker and Security Control Room, ensuring that accurate tracking and receipt records are maintained. Conduct at the start and end of each tour of duty an inventory check and report any losses to senior line management as and when they occur.
* Manage the polite and effective processing of all telephone enquiries received at the Security Control Room [SCR]. Process building fault reports where appropriate, passing and escalating to the correct helpdesk and if necessary requesting the assistance of senior line management in resolving.
* During Corporate Events, liaise with the Security Manager and assigned security team members assigned, to ensure that adequate back up support is provided and that additional closedown checks are carried out after the event has concluded.
* Tour the site periodically (a minimum of 4 periods over a tour of duty) to ensure that all is in order, to check designated areas and to ensure that all site security team members are carrying out their required duties effectively and responsibly. Such tours are to be recorded within the Duty Occurrence Book.
* Ensure all patrolling and duty officers have the necessary equipment required to complete all their duty tasks in a safe and competent manner. Patrolling officers should at all times carry a two way radio, any required keys for the areas concerned, a notebook and pencil and at night, a working torch.
* Follow any such reasonable instruction as issued by Senior Line Management
Security and Health & Safety Responsibilities
Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
Use common sense and initiative by immediately involving others if a situation appears to become threatening.
To maintain professional conduct in the face of difficult situations and challenging customers.
Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
Keep to schedules and demonstrate commitment to Mitie and the Client.
Are you still interested?
Do you think you are the right person for the job?
What we are looking for
Previous experience of managing teams
Be able to work on own initiative and take personal responsibility and ownership for all actions
Experience of dealing with HR investigations, grievances and disciplines
Demonstrate great customer service skills to engage with a range of stakeholders
Excellent verbal and written communication skills
Demonstrate attention to detail
Demonstrate effective leadership and team building skills
Do you think this is the right job for you?
If you are still interested we encourage you to apply.
Previous experience of managing teams Be able to work on own initiative and take personal responsibility and ownership for all actions Experience of dealing with HR investigations, grievances and disciplines Demonstrate great customer service skills to engage with a range of stakeholders Excellent verbal and written communication skills Demonstrate attention to detail Demonstrate effective leadership and team building skills
Hours of work: 12 Hour Shifts (42hrs avg per week)
Shift Pattern: 4 on 4 off (Days & Nights inc weekends and bank holidays)
Pay Rate: £16.40ph
Job Overview
Park House is an eight storey, mixed use building located in one of the most iconic locations in London. We are looking for someone to join our team.
Do you want to work for one of the leading security companies?
Do you want to work for a company that believes in rewards and recognition and gives a wide range of staff benefits to their employees?
Do you want the chance to learn and develop?
If yes then consider applying for a career with us.
Main Duties
* To ensure that at all times security team members are deployed effectively to post; operate all the required systems and conducting all required functions. Working in conjunction with the Security Manager, to ensure the seamless delivery of exceptional service standards to internal/external customers.
* Parade, deploy and manage all security team members throughout their tour of duty. Ensure that security team members are correctly dressed at all times; that tasks are correctly allocated and performed and that incidents are effectively handled.
* To set the highest standards of service delivery from security team members by providing full briefings and guidance to all security personnel.
* To maintain an effective duty of care to security team members ensuring that all required procedures/policies relevant to: Health & Safety at Work legislation: Staff Welfare & Development Training: Disciplinary & Grievance: Discriminatory & Harassment: Alcohol & Drug Misuse: Equal Opportunities are correctly explained and followed, thus serving the best interests of the employee, Mitie and the client team.
* Undertake fair and efficient duty rostering of the team; allocate annual leave and overtime duties to prescribed procedures in liaision with the Security Manager and CRS. Monitor attendance and time-keeping records and take any required remedial action where necessary. Investigate and report to senior line management on disciplinary and grievance matters whilst providing leadership and support to sustain good team morale.
* Undertake investigations on the direction of the Security Operations Manager utilizing CCTV in accordance with company Policy.
* Participate and contribute positively to the security team management. Attend meetings as required and provide reports and recommendations on the activities of the security operation.
* Be committed to Health & Safety and ensure that you are familiar with all client Health & Safety policies and procedures. Police and encourage observance with all site security & safety policies, in particular ensuring that the access control, key control, smoking and Health & Safety policies are observed and enforced.
* Perform at the start/end of each tour of duty, in conjunction with the Shift Supervisors, verification checks of all the Control Room equipment ensuring that all systems are fully operational and where they are not, initiate corrective action. Where necessary, and in conjunction with senior line management, re-deploy security team members to act as substitute cover.
* Manage and control the response to all security alarms and incidents (local & remote) in a timely and effective manner by directing the security team members, security representatives and vendors. At all times the central aim should be to safeguard the assets of the client, ensuring that direction from senior line management is sought where appropriate. In particular activate in part or in whole the client Emergency Response Plan where applicable.
* Ensure that the maintenance of contemporaneous records is conducted from which Daily Situation Reports and handovers can be compiled and made available to senior line management. Maintain other such records as directed by senior line management to ensure that a full transparency of events and their handling is possible.
* Vary the protective deployment of the site security team members in accordance with the advised prevailing state of alert, as advised by senior line management.
* Manage the retention, issue and receipt of all site keys held or deposited within the Key Tracker and Security Control Room, ensuring that accurate tracking and receipt records are maintained. Conduct at the start and end of each tour of duty an inventory check and report any losses to senior line management as and when they occur.
* Manage the polite and effective processing of all telephone enquiries received at the Security Control Room [SCR]. Process building fault reports where appropriate, passing and escalating to the correct helpdesk and if necessary requesting the assistance of senior line management in resolving.
* During Corporate Events, liaise with the Security Manager and assigned security team members assigned, to ensure that adequate back up support is provided and that additional closedown checks are carried out after the event has concluded.
* Tour the site periodically (a minimum of 4 periods over a tour of duty) to ensure that all is in order, to check designated areas and to ensure that all site security team members are carrying out their required duties effectively and responsibly. Such tours are to be recorded within the Duty Occurrence Book.
* Ensure all patrolling and duty officers have the necessary equipment required to complete all their duty tasks in a safe and competent manner. Patrolling officers should at all times carry a two way radio, any required keys for the areas concerned, a notebook and pencil and at night, a working torch.
* Follow any such reasonable instruction as issued by Senior Line Management
Security and Health & Safety Responsibilities
Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
Use common sense and initiative by immediately involving others if a situation appears to become threatening.
To maintain professional conduct in the face of difficult situations and challenging customers.
Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
Keep to schedules and demonstrate commitment to Mitie and the Client.
Are you still interested?
Do you think you are the right person for the job?
What we are looking for
Previous experience of managing teams
Be able to work on own initiative and take personal responsibility and ownership for all actions
Experience of dealing with HR investigations, grievances and disciplines
Demonstrate great customer service skills to engage with a range of stakeholders
Excellent verbal and written communication skills
Demonstrate attention to detail
Demonstrate effective leadership and team building skills
Do you think this is the right job for you?
If you are still interested we encourage you to apply.
Previous experience of managing teams Be able to work on own initiative and take personal responsibility and ownership for all actions Experience of dealing with HR investigations, grievances and disciplines Demonstrate great customer service skills to engage with a range of stakeholders Excellent verbal and written communication skills Demonstrate attention to detail Demonstrate effective leadership and team building skills
Environmental & Natural Resources
Grounds Maintenance OperativeEnvironmental & Natural Resources
Come join us, we are no ordinary company! - https://www.youtube.com/...
Come join us, we are no ordinary company! - https://www.youtube.com/watch?v=PhxyA0BoevE
Mitie Landscapes has an exciting opportunity for a Grounds Maintenance Operative to join our team at the UKs market leading FM company. Reporting to the Contracts Manager, you will be delivering Grounds Maintenance and Winter Services and ensuring you deliver the exceptional every day.
You will be responsible for.
* Maintaining our clients' sites. Grass cutting, hedge cutting, border maintenance, leaf clearance, litter picking, and spraying.
* Delivering our winter services, including gritting and snow clearance.
* Providing management with relevant information and reporting as required, including reporting any site hazards.
* Operating all vehicles, machinery and equipment in accordance with Health & Safety procedures.
* Undertaking training as and when required.
What we are looking for
Essential
* A passion for working outdoors.
* Prepared to work in an agile and flexible working environment (Winter working).
* A good understanding of smartphone technology.
Desirable but not essential
* Grounds Maintenance and Gritting experience
* PA1 & PA6 spraying licence,
* Full driving licence (not required for all our roles).
In return we offer.
* Competitive rates of pay.
* Flexible working
* Opportunity to earn overtime, from March to September
* Additional winter payments from October to March.
* 28 days annual leave including bank holidays.
* Life assurance
* Pension scheme
* Company Vehicle and market leading machinery provided.
* Company Uniform and PPE provided.
* Personal investment in training and development.
In return we offer. * Competitive rates of pay. * Flexible working * Opportunity to earn overtime, from March to September * Additional winter payments from October to March. * 28 days annual leave including bank holidays. * Life assurance * Pension scheme * Company Vehicle and market leading machinery provided. * Company Uniform and PPE provided. * Personal investment in training and development.
* A passion for working outdoors. * Prepared to work in an agile and flexible working environment (Winter working). * A good understanding of smartphone technology. Desirable but not essential * Grounds Maintenance and Gritting experience * PA1 & PA6 spraying licence, * Full driving licence (not required for all our roles).
Mitie Landscapes has an exciting opportunity for a Grounds Maintenance Operative to join our team at the UKs market leading FM company. Reporting to the Contracts Manager, you will be delivering Grounds Maintenance and Winter Services and ensuring you deliver the exceptional every day.
You will be responsible for.
* Maintaining our clients' sites. Grass cutting, hedge cutting, border maintenance, leaf clearance, litter picking, and spraying.
* Delivering our winter services, including gritting and snow clearance.
* Providing management with relevant information and reporting as required, including reporting any site hazards.
* Operating all vehicles, machinery and equipment in accordance with Health & Safety procedures.
* Undertaking training as and when required.
What we are looking for
Essential
* A passion for working outdoors.
* Prepared to work in an agile and flexible working environment (Winter working).
* A good understanding of smartphone technology.
Desirable but not essential
* Grounds Maintenance and Gritting experience
* PA1 & PA6 spraying licence,
* Full driving licence (not required for all our roles).
In return we offer.
* Competitive rates of pay.
* Flexible working
* Opportunity to earn overtime, from March to September
* Additional winter payments from October to March.
* 28 days annual leave including bank holidays.
* Life assurance
* Pension scheme
* Company Vehicle and market leading machinery provided.
* Company Uniform and PPE provided.
* Personal investment in training and development.
In return we offer. * Competitive rates of pay. * Flexible working * Opportunity to earn overtime, from March to September * Additional winter payments from October to March. * 28 days annual leave including bank holidays. * Life assurance * Pension scheme * Company Vehicle and market leading machinery provided. * Company Uniform and PPE provided. * Personal investment in training and development.
* A passion for working outdoors. * Prepared to work in an agile and flexible working environment (Winter working). * A good understanding of smartphone technology. Desirable but not essential * Grounds Maintenance and Gritting experience * PA1 & PA6 spraying licence, * Full driving licence (not required for all our roles).
Personal Services
Assistant Facilities ManagerPersonal Services
The Assistant Facilities Manager (AFM) will support the Facilities M...
The Assistant Facilities Manager (AFM) will support the Facilities Manager in delivering the day to day operation for a static client property on the Home Office account , ensuring the Operational team, Engineering team and Subcontractors are monitored and supported as required. The AFM will support the wider team in the delivery of all Health & Safety requirements including, updating risk assessments, employee training and LiveSafe cultures.
*Candidate will be required to undertake a CTC/SC Security Clearance requirement pre - employment*
This will be a static role covering one site in Sheffield.
Responsibilities
* Assist in Managing the portfolio of facilities within their area of responsibility, to ensure they are aligned to the Mitie business unit operational processes and procedures, in line with the contractual obligations.
* Assisting with the monitoring and effectively managing attendance, absence and Annual Leave (including joint co-ordination of annual leave across all sites) reporting to Management/HR as required.
* To assist in ensuring the teams have a clear understanding of the risk assessments process and inspection process for buildings (i.e. workplace assessment, fire, life, safety systems) in order to support the regional FM team
* Assist the facilities manager in ensuring building compliance and employee training as required.
* To establish, maintain and develop effective professional working relationships with clients, Integrator, Mitie staff and other key stakeholders.
* Assist the facilities manager in mobilising and demobilising services.
* Cover absence and annual leave across the portfolio including management and front line duties.
* Assist in ensuring service delivery in line with KPIs, SLAs and WIP management.
* Assist in auditing and closing out actions from compliance audits.
* Delivering and maintaining compliance folders within portfolio.
* Facilitate and control Subcontractors as required.
* Collection of asset data (checking / verifying) as required.
* Ensure regular safety walks are completed and use of AVA reporting software.
* Any additional task which would be deemed reasonable in line with the working environment.
* There may be occasions where you will be expected to attend sites out of normal working hours to either engage with staff or as part of an emergency recovery exercise
Knowledge Skills & Experience
* Experience of FM service delivery, across the entire Total Facilities Management spectrum. Supervisory experience required.
* Good communicator demonstrating influencing skills and an ability to adapt approaches to differing audiences.
* Solutions oriented, providing explanations and proposed resolutions to problems rather than purely identifying problems.
* Well organised, with the ability to multi-task, prioritise and manage competing demands
* Strong understanding of Health & Safety practices.
* Proficient IT skills including MS Word, MS Excel and MS PowerPoint, and comfortable with numerical reasoning.
* Knowledge of CAFM tools.
* Previous experience in an FM role, including experience of working with building services and cleaning and experience in provision of general office services
Essential:
* Knowledge and experience of managing hard services.
* High level of resilience and desire to succeed.
* Flexible approach to working hours and a team player.
* Committed, organised and highly experienced in staff management and motivation.
* Experience of working in a busy and challenging workplace / work environment.
* Excellent organisational skills.
* Excellent analytical skills.
* Proficient in Microsoft 360 packages.
Desirable:
* Technical qualification
* IOSH managing Safely
* BICs Qualification
* Full clean driving licence
* Experience of FM service delivery, across the entire Total Facilities Management spectrum. Supervisory experience required. * Good communicator demonstrating influencing skills and an ability to adapt approaches to differing audiences. * Solutions oriented, providing explanations and proposed resolutions to problems rather than purely identifying problems. * Well organised, with the ability to multi-task, prioritise and manage competing demands * Strong understanding of Health & Safety practices. * Proficient IT skills including MS Word, MS Excel and MS PowerPoint, and comfortable with numerical reasoning. * Knowledge of CAFM tools. * Previous experience in an FM role, including experience of working with building services and cleaning and experience in provision of general office services Essential: * Knowledge and experience of managing hard services. * High level of resilience and desire to succeed. * Flexible approach to working hours and a team player. * Committed, organised and highly experienced in staff management and motivation. * Experience of working in a busy and challenging workplace / work environment. * Excellent organisational skills. * Excellent analytical skills. * Proficient in Microsoft 360 packages. Desirable: * Technical qualification * IOSH managing Safely * BICs Qualification * Full clean driving licence
*Candidate will be required to undertake a CTC/SC Security Clearance requirement pre - employment*
This will be a static role covering one site in Sheffield.
Responsibilities
* Assist in Managing the portfolio of facilities within their area of responsibility, to ensure they are aligned to the Mitie business unit operational processes and procedures, in line with the contractual obligations.
* Assisting with the monitoring and effectively managing attendance, absence and Annual Leave (including joint co-ordination of annual leave across all sites) reporting to Management/HR as required.
* To assist in ensuring the teams have a clear understanding of the risk assessments process and inspection process for buildings (i.e. workplace assessment, fire, life, safety systems) in order to support the regional FM team
* Assist the facilities manager in ensuring building compliance and employee training as required.
* To establish, maintain and develop effective professional working relationships with clients, Integrator, Mitie staff and other key stakeholders.
* Assist the facilities manager in mobilising and demobilising services.
* Cover absence and annual leave across the portfolio including management and front line duties.
* Assist in ensuring service delivery in line with KPIs, SLAs and WIP management.
* Assist in auditing and closing out actions from compliance audits.
* Delivering and maintaining compliance folders within portfolio.
* Facilitate and control Subcontractors as required.
* Collection of asset data (checking / verifying) as required.
* Ensure regular safety walks are completed and use of AVA reporting software.
* Any additional task which would be deemed reasonable in line with the working environment.
* There may be occasions where you will be expected to attend sites out of normal working hours to either engage with staff or as part of an emergency recovery exercise
Knowledge Skills & Experience
* Experience of FM service delivery, across the entire Total Facilities Management spectrum. Supervisory experience required.
* Good communicator demonstrating influencing skills and an ability to adapt approaches to differing audiences.
* Solutions oriented, providing explanations and proposed resolutions to problems rather than purely identifying problems.
* Well organised, with the ability to multi-task, prioritise and manage competing demands
* Strong understanding of Health & Safety practices.
* Proficient IT skills including MS Word, MS Excel and MS PowerPoint, and comfortable with numerical reasoning.
* Knowledge of CAFM tools.
* Previous experience in an FM role, including experience of working with building services and cleaning and experience in provision of general office services
Essential:
* Knowledge and experience of managing hard services.
* High level of resilience and desire to succeed.
* Flexible approach to working hours and a team player.
* Committed, organised and highly experienced in staff management and motivation.
* Experience of working in a busy and challenging workplace / work environment.
* Excellent organisational skills.
* Excellent analytical skills.
* Proficient in Microsoft 360 packages.
Desirable:
* Technical qualification
* IOSH managing Safely
* BICs Qualification
* Full clean driving licence
* Experience of FM service delivery, across the entire Total Facilities Management spectrum. Supervisory experience required. * Good communicator demonstrating influencing skills and an ability to adapt approaches to differing audiences. * Solutions oriented, providing explanations and proposed resolutions to problems rather than purely identifying problems. * Well organised, with the ability to multi-task, prioritise and manage competing demands * Strong understanding of Health & Safety practices. * Proficient IT skills including MS Word, MS Excel and MS PowerPoint, and comfortable with numerical reasoning. * Knowledge of CAFM tools. * Previous experience in an FM role, including experience of working with building services and cleaning and experience in provision of general office services Essential: * Knowledge and experience of managing hard services. * High level of resilience and desire to succeed. * Flexible approach to working hours and a team player. * Committed, organised and highly experienced in staff management and motivation. * Experience of working in a busy and challenging workplace / work environment. * Excellent organisational skills. * Excellent analytical skills. * Proficient in Microsoft 360 packages. Desirable: * Technical qualification * IOSH managing Safely * BICs Qualification * Full clean driving licence
Public Services & Safety
Relief Security OfficerPublic Services & Safety
Job Overview
* To protect our customer's property, people and/o...
Job Overview
* To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
* Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
* To undertake additional training to ensure continuous self-development.
Main Duties
Operations
* To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
* Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
* Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
* To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
* Comply with legal obligations and safety requirements of the role.
* Follow instructions and procedures appropriately without unnecessarily challenging authority.
* Work in a systematic, methodology and orderly way.
Training
* Fully and satisfactorily complete all required competency training.
* To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
* You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
* Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
* Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
* Use common sense and initiative by immediately involving others if a situation appears to become threatening.
* To maintain professional conduct in the face of difficult situations and challenging customers.
* Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
* Keep to schedules and demonstrate commitment to Mitie and the Client.
* To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
* To call emergency services and Communication Centre to report all incidents.
What we are looking for
* Previous Security Experience
* SIA License
* SC Clearance desirable
* Previous Security Experience * SIA License * SC Clearance desirable
* To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
* Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
* To undertake additional training to ensure continuous self-development.
Main Duties
Operations
* To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
* Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
* Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
* To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
* Comply with legal obligations and safety requirements of the role.
* Follow instructions and procedures appropriately without unnecessarily challenging authority.
* Work in a systematic, methodology and orderly way.
Training
* Fully and satisfactorily complete all required competency training.
* To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
* You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
* Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
* Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
* Use common sense and initiative by immediately involving others if a situation appears to become threatening.
* To maintain professional conduct in the face of difficult situations and challenging customers.
* Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
* Keep to schedules and demonstrate commitment to Mitie and the Client.
* To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
* To call emergency services and Communication Centre to report all incidents.
What we are looking for
* Previous Security Experience
* SIA License
* SC Clearance desirable
* Previous Security Experience * SIA License * SC Clearance desirable
Personal Services
CleanerPersonal Services
In your new role as a Cleaning Operative you will ensure equipment i...
In your new role as a Cleaning Operative you will ensure equipment is kept clean, well maintained and in safe working order and meeting all agreed SLAs. Build your knowledge and understanding of the designated cleaning area, when the work needs to be carried out and all cleaning equipment and chemicals used on the premises while following Health and Safety requirements. You will need to undertake successfully all training required to deliver the cleaning role. You will be required to work within a team and can work under their own initiative. You will need to build positive and productive working relationships with all customers, delivery excellent customer service and seeking ways to continuously improve and exceed expectations.
In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.
In order to be successful in this role you will need have the ability to communicate and read basic English, previous cleaning experience is desirable but not essential and have a flexible approach to the role. You will need to be open, honest, self-driven and determined. You'll need to be reliable and hardworking with a professional attitude.
In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.
In order to be successful in this role you will need have the ability to communicate and read basic English, previous cleaning experience is desirable but not essential and have a flexible approach to the role. You will need to be open, honest, self-driven and determined. You'll need to be reliable and hardworking with a professional attitude.
In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.
In order to be successful in this role you will need have the ability to communicate and read basic English, previous cleaning experience is desirable but not essential and have a flexible approach to the role. You will need to be open, honest, self-driven and determined. You'll need to be reliable and hardworking with a professional attitude.
In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.
In order to be successful in this role you will need have the ability to communicate and read basic English, previous cleaning experience is desirable but not essential and have a flexible approach to the role. You will need to be open, honest, self-driven and determined. You'll need to be reliable and hardworking with a professional attitude.
Start your journey to employment
Register with Bridge of Hope Careers and you will be put directly in front of our inclusive employers
1
Register
Register with Bridge of Hope Careers to set up your own profile, create job alerts and save any jobs you might want to apply for.
2
Tell us about you
Upload a CV, you can access our FREE CV builder and our job engine will use it to match you for jobs suited to you.
3
Get support
Use the Government portal to get job-ready advice and access to free resources, training and guidance from our partners.
4
Choose a job
Once registered, use our job search to find your next meaningful career with one of our inclusive employers across the UK.
5
Ready... set...
Found your ideal job? Simply hit ‘Continue to application’ and you'll be taken to the employer's application process. And...
6
Go!
...Once you've completed your application, you can expect to hear directly from the employer with an update!
Working with Bridge of Hope Careers has been a breath of fresh air! Having worked in recruitment supporting under-represented talent for the past five years, I’m glad to be a part of such a forward-thinking group of individuals and organisations.
Mohamed Koroma
General Manager at EXTRO Creative
The team at Bridge of Hope Careers have shown an in-depth understanding of - and often personally experienced - the barriers faced by those we want to help, and it shows in the care that they take to ensure we can collectively help those who need it most.
Ted Blackwell
Project Lead at Springboard
We have been looking for ways to connect with different talent pools, especially people who have been marginalised and left behind, so we are delighted to be partnering with Bridge of Hope Careers who are enabling us to reach ... diverse candidates who we would not have otherwise been able to meet and support into employment.
Stephanie Bishop
Emerging Careers Leader at The Direct Line Group
