We are the UK’s leading facilities management and professional services company. We manage and maintain some of the nation’s most recognised landmarks and work with a wide range of blue-chip private and public sector clients. Our expertise, care, technology, insight and focus on sustainability create amazing work environments, helping our customers to be exceptional, every day.
Since 1987, Mitie’s 68,000 employees, have been serving companies and communities across the world. We're the UK’s leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people, every day, and we're very proud of this. Join us and together there's no limit to what we can achieve.
Rate of Pay: £15.85 per hour
Hour: 42 hours per week
Shift Pattern: 18:00 to 06:00 working 4 nights on, 4 nights off
Contract: Permanent
Type of Employment: Full Time
Location: Mitie, Genesis Way, Grimsby, North Lincolnshire, England, DN37 9TU
We are looking for an experienced Hygiene Supervisor Nights to work with a range of Mitie clients to manage a cleaning team, including recruitment and development of staff and maintain excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer.
You will be responsible for the delivery of routine planned and periodic cleaning. You will ensure that the cleaning staff understand and work to task schedules while following the correct Health & Safety procedures by providing technical training as and when required. You will distribute uniforms, monitor standard of cleanliness and the use of materials and order stocks as necessary. You will deal with any issues efficiently and in a professional manner, referring to line manager where appropriate.
The ideal candidate will have previous supervisory and cleaning experience. They will have good communication skills, be reliable and hardworking with a professional attitude and they will be able to work to a schedule on their own initiative.
We are looking for an experienced Hygiene Supervisor Nights to work with a range of Mitie clients to manage a cleaning team, including recruitment and development of staff and maintain excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer. You will be responsible for the delivery of routine planned and periodic cleaning. You will ensure that the cleaning staff understand and work to task schedules while following the correct Health & Safety procedures by providing technical training as and when required. You will distribute uniforms, monitor standard of cleanliness and the use of materials and order stocks as necessary. You will deal with any issues efficiently and in a professional manner, referring to line manager where appropriate. The ideal candidate will have previous supervisory and cleaning experience. They will have good communication skills, be reliable and hardworking with a professional attitude and they will be able to work to a schedule on their own initiative.
Location : The Oracle Shopping Centre, Reading
Rate of Pay : £12.21
We are looking for a reliable and customer-focused Cleaning Operative to help maintain a clean, safe, and welcoming environment for all visitors to the Shopping Centre. You will play a key role in delivering high standards of cleanliness and customer service, contributing to the overall visitor experience.
Job Overview:
As a Cleaning Operative, you will work both independently and as part of a team to ensure all areas of the shopping centre are kept clean and presentable. You will be provided with full training and expected to help achieve agreed service standards, while also using basic technology tools for communication, training, and task management.
Main Duties:
* Ensure all assigned areas are cleaned and maintained to the highest standards at all times.
* Operate and maintain cleaning equipment in a clean, safe, and serviceable condition.
* Follow Health & Safety procedures and guidelines when using cleaning chemicals and equipment.
* Complete all required training to perform your role effectively and safely.
* Work collaboratively within a team, while also taking initiative to complete tasks independently.
* Provide a helpful and courteous presence, assisting visitors when needed to enhance their shopping experience.
* Report any maintenance or safety issues to the supervisor promptly.
* Use handheld devices or digital systems, where required, for logging tasks, reporting issues, or completing training modules.
Requirements:
* Ability to communicate and read basic English (for training and health & safety instructions).
* Previous cleaning experience is desirable but not essential-full training will be provided.
* Comfortable using or learning basic digital tools (e.g., handheld devices for task logging or training).
* A positive, self-motivated, and professional approach to work.
* Flexibility with working hours and duties, including weekends if required.
* Reliable, punctual, and committed to delivering excellent service.
In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.
In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.
* Ability to communicate and read basic English (for training and health & safety instructions). * Previous cleaning experience is desirable but not essential-full training will be provided. * Comfortable using or learning basic digital tools (e.g., handheld devices for task logging or training). * A positive, self-motivated, and professional approach to work. * Flexibility with working hours and duties, including weekends if required. * Reliable, punctual, and committed to delivering excellent service.
* To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
* Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
* To undertake additional training to ensure continuous self-development.
Main Duties
Operations
* To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
* Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
* Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
* To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
* Comply with legal obligations and safety requirements of the role.
* Follow instructions and procedures appropriately without unnecessarily challenging authority.
* Work in a systematic, methodology and orderly way.
Training
* Fully and satisfactorily complete all required competency training.
* To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
* You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
* Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
* Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
* Use common sense and initiative by immediately involving others if a situation appears to become threatening.
* To maintain professional conduct in the face of difficult situations and challenging customers.
* Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
* Keep to schedules and demonstrate commitment to Mitie and the Client.
* To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
* To call emergency services and Communication Centre to report all incidents.
What we are looking for
* Previous Security Experience
* SIA License
* SC Clearance desirable
* Previous Security Experience * SIA License * SC Clearance desirable
Nights/Day
Thornbury
Payrate £13
Mitie has a great opportunity for a Elite Security Officer to join the Total Security Management Team.
Elite Security Officers must be available to cover various shift patterns as well as being flexible in their approach to working locations and potential changes to working patterns.
Main Duties
* To protect customers and colleagues from physical and verbal abuse, by providing a reassuring and professional security presence.
* To provide a highly visible security presence which is easily identified by both customers and colleagues whilst providing an exceptional level of customer service.
* To proactively deter and prevent anti-social behaviour, theft and criminal activity.
* Liaising with the site management, Police and other external agencies when required.
* Utilising conflict resolution in order to diffuse difficult situations that may arise within the workplace.
* Ensuring behaviours and situations that endanger the health and safety and wellbeing of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies.
What we are looking for
* The elite security officer will need to be a team player with an enthusiastic attitude.
* Able to work on their own initiative.
* Retail Security experience.
* Flexible Approach to work to suit the business needs with an ability to work with different teams as required.
* Excellent communication skills are required both written and verbal.
* Capable in the use of technology.
* The ability to identify triggers to conflict along with excellent mediation skills.
* The ability to conduct yourself to high ethical standards.
* Conflict resolution trained.
* Frontline Door Supervision or Security Guarding License essential, CCTV Licence would be beneficial.
* A Full UK Driving licence would be beneficial.
* To maximise the use of BWCCTV during confrontational situations.
* The elite security officer will need to be a team player with an enthusiastic attitude. * Able to work on their own initiative. * Retail Security experience. * Flexible Approach to work to suit the business needs with an ability to work with different teams as required. * Excellent communication skills are required both written and verbal. * Capable in the use of technology. * The ability to identify triggers to conflict along with excellent mediation skills. * The ability to conduct yourself to high ethical standards. * Conflict resolution trained. * Frontline Door Supervision or Security Guarding License essential, CCTV Licence would be beneficial. * A Full UK Driving licence would be beneficial. * To maximise the use of BWCCTV during confrontational situations.
Job Overview
* To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
* Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
* To undertake additional training to ensure continuous self-development.
Main Duties
Operations
* To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
* Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
* Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
* To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
* Comply with legal obligations and safety requirements of the role.
* Follow instructions and procedures appropriately without unnecessarily challenging authority.
* Work in a systematic, methodology and orderly way.
Training
* Fully and satisfactorily complete all required competency training.
* To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
* You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
* Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
* Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
* Use common sense and initiative by immediately involving others if a situation appears to become threatening.
* To maintain professional conduct in the face of difficult situations and challenging customers.
* Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
* Keep to schedules and demonstrate commitment to Mitie and the Client.
* To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
* To call emergency services and Communication Centre to report all incidents.
What we are looking for
* Previous Security Experience
* SIA License
*
* Previous Security Experience * SIA License *