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Reactive Helpdesk OperativeOther / Miscellaneous
Job Overview
Ensures there is a smooth operation maintained acros...
Job Overview
Ensures there is a smooth operation maintained across the hospital, meeting the flow of requests received to ensure a continuous and efficient service.
The first line of contact for the Mitie team. Answers all calls and e-mails to the helpdesk efficiently, meeting the needs of customers and making full use of the available information and equipment.
Ensures timely input and output of all associated help desk data, and live monitoring of performance against SLA's.
Despatches reactive tasks and progresses them through to completion to meet customer needs and in line with the contract.
Supervisors act as quality control, ensuring customer satisfaction through training employees properly and adhering to company policy.
Main Duties
Manages the helpdesk functions and ensures that any requests received reach target times. All requests are chased and highlighted to management.
Raises tasks, logs information received on to the helpdesk database and assigns an employee within the appropriate service level timescales.
Understands and completes all work-related documentation accurately and on time.
Produces daily and additional Reports as required providing information to the teams relating to service requests.
Ensures that all departmental colleagues are using their respective smart devices or radios correctly, and in line with task durations.
Ensures colleagues are always well informed to ensure smooth handover at shift change.
Carries out all work in line with pre-determined service level agreement timescales.
Takes a proactive approach to customer liaison and ensures concerns are dealt with or relayed to line management promptly.
Offers customers feedback, as well as task tracking numbers for each call received.
Undertakes additional duties in line with capabilities as required to fulfil requirements needed by the contract.
Liaising with Engineers, Building Managers and Supervisors.
Chasing Subcontractors to undertake planned and reactive works.
What we are looking for
Has similar experience, and has extensive knowledge of the hospital site and divisional structures.
Has a strong standard of both literacy and numeracy skills.
They possess an intermediate knowledge level of all Microsoft office packages. Fully competent in the use of PCs and other types of technology
Possesses good planning and organisational skills.
Has developed excellent written, verbal communication and negotiation skills to support them in their role.
Can operate a smartphones and radios once training provided.
Fully capable of understanding and maintaining the confidentiality across the site and respecting the needs of all stakeholders.
Works well under pressure to meet the challenging deadlines.
Has the ability to effectively plan and manage own workloads, however, understands when to ask for support when needed.
Demonstrates a positive 'can do' attitude and can flex their style to meet the needs of the business.
Represents Mitie and the client at all times in a professional, courteous and confident manner.
Has similar experience, and has extensive knowledge of the hospital site and divisional structures. Has a strong standard of both literacy and numeracy skills. They possess an intermediate knowledge level of all Microsoft office packages. Fully competent in the use of PCs and other types of technology Possesses good planning and organisational skills. Has developed excellent written, verbal communication and negotiation skills to support them in their role. Can operate a smartphones and radios once training provided. Fully capable of understanding and maintaining the confidentiality across the site and respecting the needs of all stakeholders. Works well under pressure to meet the challenging deadlines. Has the ability to effectively plan and manage own workloads, however, understands when to ask for support when needed. Demonstrates a positive 'can do' attitude and can flex their style to meet the needs of the business. Represents Mitie and the client at all times in a professional, courteous and confident manner.
Ensures there is a smooth operation maintained across the hospital, meeting the flow of requests received to ensure a continuous and efficient service.
The first line of contact for the Mitie team. Answers all calls and e-mails to the helpdesk efficiently, meeting the needs of customers and making full use of the available information and equipment.
Ensures timely input and output of all associated help desk data, and live monitoring of performance against SLA's.
Despatches reactive tasks and progresses them through to completion to meet customer needs and in line with the contract.
Supervisors act as quality control, ensuring customer satisfaction through training employees properly and adhering to company policy.
Main Duties
Manages the helpdesk functions and ensures that any requests received reach target times. All requests are chased and highlighted to management.
Raises tasks, logs information received on to the helpdesk database and assigns an employee within the appropriate service level timescales.
Understands and completes all work-related documentation accurately and on time.
Produces daily and additional Reports as required providing information to the teams relating to service requests.
Ensures that all departmental colleagues are using their respective smart devices or radios correctly, and in line with task durations.
Ensures colleagues are always well informed to ensure smooth handover at shift change.
Carries out all work in line with pre-determined service level agreement timescales.
Takes a proactive approach to customer liaison and ensures concerns are dealt with or relayed to line management promptly.
Offers customers feedback, as well as task tracking numbers for each call received.
Undertakes additional duties in line with capabilities as required to fulfil requirements needed by the contract.
Liaising with Engineers, Building Managers and Supervisors.
Chasing Subcontractors to undertake planned and reactive works.
What we are looking for
Has similar experience, and has extensive knowledge of the hospital site and divisional structures.
Has a strong standard of both literacy and numeracy skills.
They possess an intermediate knowledge level of all Microsoft office packages. Fully competent in the use of PCs and other types of technology
Possesses good planning and organisational skills.
Has developed excellent written, verbal communication and negotiation skills to support them in their role.
Can operate a smartphones and radios once training provided.
Fully capable of understanding and maintaining the confidentiality across the site and respecting the needs of all stakeholders.
Works well under pressure to meet the challenging deadlines.
Has the ability to effectively plan and manage own workloads, however, understands when to ask for support when needed.
Demonstrates a positive 'can do' attitude and can flex their style to meet the needs of the business.
Represents Mitie and the client at all times in a professional, courteous and confident manner.
Has similar experience, and has extensive knowledge of the hospital site and divisional structures. Has a strong standard of both literacy and numeracy skills. They possess an intermediate knowledge level of all Microsoft office packages. Fully competent in the use of PCs and other types of technology Possesses good planning and organisational skills. Has developed excellent written, verbal communication and negotiation skills to support them in their role. Can operate a smartphones and radios once training provided. Fully capable of understanding and maintaining the confidentiality across the site and respecting the needs of all stakeholders. Works well under pressure to meet the challenging deadlines. Has the ability to effectively plan and manage own workloads, however, understands when to ask for support when needed. Demonstrates a positive 'can do' attitude and can flex their style to meet the needs of the business. Represents Mitie and the client at all times in a professional, courteous and confident manner.
Public Services & Safety
Close Protection OfficerPublic Services & Safety
Join our team of experienced Close Protection Officers Mitie Pro...
Join our team of experienced Close Protection Officers
Mitie Protective Services is expanding its database of skilled Close Protection Officers to enhance our national coverage. We are particularly interested in applications from professionals based in rural areas where demand is growing. If you're an experienced Close Protection Officer and would like to join our trusted network, we encourage you to complete the application below and become part of a dedicated team providing top-tier security services nationwide.
Where: east midlands/ Northampton / Kettering
Weekly Hours: Set to meet current risk level.
Salary: Agreed Day Rate subject to experience. This will be explained at interview
Are you a motivated, professional, and reliable close protection officer?
Would you be looking to grow your career?
Do you follow the current risk within our communities?
Can you demonstrate the following requirements?
* A valid SIA licence for close protection
* A clean criminal record and background check
* A valid UK driving licence and access to a vehicle
* Excellent communication and interpersonal skills
* Flexibility and availability to travel and work on short notice.
* A high level of physical fitness and mental resilience
In addition to the above you may be required to undertake additional Security clearance up to SC, details will be shared at interview stage.
What we offer
* Competitive pay and benefits, and insurance.
* Progressive training and development opportunities, including access to courses and certifications.
* A supportive and collaborative work environment, where you will be part of a team of experts and mentors.
* The opportunity to make a difference and protect the lives of our clients.
Salary: Agreed Day Rate subject to experience. This will be explained at interview, * Competitive pay and benefits, and insurance. * Progressive training and development opportunities, including access to courses and certifications. * A supportive and collaborative work environment, where you will be part of a team of experts and mentors. * The opportunity to make a difference and protect the lives of our clients.
Can you demonstrate the following requirements? * A valid SIA licence for close protection * A clean criminal record and background check * A valid UK driving licence and access to a vehicle * Excellent communication and interpersonal skills * Flexibility and availability to travel and work on short notice. * A high level of physical fitness and mental resilience In addition to the above you may be required to undertake additional Security clearance up to SC, details will be shared at interview stage.
Mitie Protective Services is expanding its database of skilled Close Protection Officers to enhance our national coverage. We are particularly interested in applications from professionals based in rural areas where demand is growing. If you're an experienced Close Protection Officer and would like to join our trusted network, we encourage you to complete the application below and become part of a dedicated team providing top-tier security services nationwide.
Where: east midlands/ Northampton / Kettering
Weekly Hours: Set to meet current risk level.
Salary: Agreed Day Rate subject to experience. This will be explained at interview
Are you a motivated, professional, and reliable close protection officer?
Would you be looking to grow your career?
Do you follow the current risk within our communities?
Can you demonstrate the following requirements?
* A valid SIA licence for close protection
* A clean criminal record and background check
* A valid UK driving licence and access to a vehicle
* Excellent communication and interpersonal skills
* Flexibility and availability to travel and work on short notice.
* A high level of physical fitness and mental resilience
In addition to the above you may be required to undertake additional Security clearance up to SC, details will be shared at interview stage.
What we offer
* Competitive pay and benefits, and insurance.
* Progressive training and development opportunities, including access to courses and certifications.
* A supportive and collaborative work environment, where you will be part of a team of experts and mentors.
* The opportunity to make a difference and protect the lives of our clients.
Salary: Agreed Day Rate subject to experience. This will be explained at interview, * Competitive pay and benefits, and insurance. * Progressive training and development opportunities, including access to courses and certifications. * A supportive and collaborative work environment, where you will be part of a team of experts and mentors. * The opportunity to make a difference and protect the lives of our clients.
Can you demonstrate the following requirements? * A valid SIA licence for close protection * A clean criminal record and background check * A valid UK driving licence and access to a vehicle * Excellent communication and interpersonal skills * Flexibility and availability to travel and work on short notice. * A high level of physical fitness and mental resilience In addition to the above you may be required to undertake additional Security clearance up to SC, details will be shared at interview stage.
Hospitality & Leisure
Catering AssistantHospitality & Leisure
As a Catering Assistant, your main duties involve the preparation an...
As a Catering Assistant, your main duties involve the preparation and maintenance of dining and service areas. This includes tasks such as setting up furniture, trolleys, and cleaning equipment, as well as ensuring adherence to health and safety standards. You will be responsible for serving food in correct portions and washing dishes, cutlery, and other catering equipment. Daily cleaning of all catering areas is essential, and you may also be required to undergo additional training which we will provide.
Other responsibilities, maintaining records and procedures and undertaking key holding responsibilities. Excellent customer service is crucial, and you will be expected to communicate regularly with People within our Care, managers and colleagues
Previous catering experience in a similar environment, basic Food Hygiene, and basic Health and Safety certificates are desirable. However, these certifications are not essential as comprehensive training will be provided. To perform the duties effectively, you should possess adequate numeracy, literacy, and communication skills.
A strong passion for delivering exceptional customer service is important, along with the ability to work well both independently and as part of a team. Adaptability, attention to detail, and the willingness to take on different tasks as needed are valued qualities. You should also demonstrate a hardworking and confident demeanor, along with excellent organizational skills and time management abilities.
Previous catering experience in a similar environment, basic Food Hygiene, and basic Health and Safety certificates are desirable. However, these certifications are not essential as comprehensive training will be provided. To perform the duties effectively, you should possess adequate numeracy, literacy, and communication skills. A strong passion for delivering exceptional customer service is important, along with the ability to work well both independently and as part of a team. Adaptability, attention to detail, and the willingness to take on different tasks as needed are valued qualities. You should also demonstrate a hardworking and confident demeanor, along with excellent organizational skills and time management abilities.
Other responsibilities, maintaining records and procedures and undertaking key holding responsibilities. Excellent customer service is crucial, and you will be expected to communicate regularly with People within our Care, managers and colleagues
Previous catering experience in a similar environment, basic Food Hygiene, and basic Health and Safety certificates are desirable. However, these certifications are not essential as comprehensive training will be provided. To perform the duties effectively, you should possess adequate numeracy, literacy, and communication skills.
A strong passion for delivering exceptional customer service is important, along with the ability to work well both independently and as part of a team. Adaptability, attention to detail, and the willingness to take on different tasks as needed are valued qualities. You should also demonstrate a hardworking and confident demeanor, along with excellent organizational skills and time management abilities.
Previous catering experience in a similar environment, basic Food Hygiene, and basic Health and Safety certificates are desirable. However, these certifications are not essential as comprehensive training will be provided. To perform the duties effectively, you should possess adequate numeracy, literacy, and communication skills. A strong passion for delivering exceptional customer service is important, along with the ability to work well both independently and as part of a team. Adaptability, attention to detail, and the willingness to take on different tasks as needed are valued qualities. You should also demonstrate a hardworking and confident demeanor, along with excellent organizational skills and time management abilities.
Manufacturing & Production
Billable Works CoordinatorManufacturing & Production
Do you possess strong admin skills you have acquired working for an ...
Do you possess strong admin skills you have acquired working for an M&E company or within Facility Management? Do you like planning, arranging and prioritising a wide range of tasks?
We are looking for a Billable works coordinator to join the DfT contract for the duration of a maternity cover: a candidate showing a positive attitude to challenge and who enjoys a busy environment to support the contract in billing chargeable pieces of work.
Owning previous experience or interest in FM and service delivery , you can demonstrate a high level of precision and customer focus.
Due to the nature of the site the successful candidate need to pass a BPSS check prior to starting the role.
The role is based in our new offices near Birmingham International airport and a 5 minute walk from the train station.
What would be your duties?
* Assign billable pieces of works to right contractors or to the Regional team and send relevant info to obtain an estimate
* Raise and submit quotations, answering queries raised by clients
* Raise or revise and submit purchase orders
* Instruct self-delivery job using auto scheduling system
* Update, attach all the required paperwork in order to close and bill in a timely manner
You will be the preferred point of contact for a Region and will conduct regular calls with Ops team and suppliers to manage the lists of jobs to update. Clients, colleagues and partners can contact you, by email but also by phone, to assist on chases, queries, incidents and complaints that you are to respond to and escalate while keeping customers informed of status and progress.
You submit quotes, raise Purchase Orders, arrange works, ensure RAMS are reviewed and H&S is prioritised even when reactively arranging "business critical" attendances: you find the best solution while working in fast paced environment.
You maintain an adequate amount of job opened in your "queue", managing any backlog, updating relevant party often and adding job log notes to allow accurate reporting, and closing jobs rapidly, attaching completion evidence and all the cost.
You will also follow right process and liaise with Project department to ensure work requiring CDM are fed via the right process.
What should be your skills and experience to apply?
* Ideally with some Customer service experience, you can demonstrate know-how to respond to and acts on client's
* You should have high levels of integrity as dealing with sensitive data as well as ability to listen attentively, identifying important information and capture them correctly
* You are a Problem solver and have a Can-do attitude: you haveskills to resolve difficult and complex customer issues and complaints: we would expect you to develop positive relationships with all customers and colleagues, and to actively offer support
* You listen and talk to others to break down barriers and find ways to resolve conflict. You contribute to building an effective and cohesive team by taking ownership for own performance, maintaining a positive attitude, meeting attendance demand and being flexible to meet business need as the need arises.
* You can handle various tasks and prioritise, you know how to work under pressure, always aiming to reach targets and possess some Finance Awareness to understand activities such as raising quotes, purchase orders, looking at invoices; you are Computer literate, notably in MS Office and/or service request software, comfortable using Excel and working using spreadsheets
Knowledge of FM and alike software packages an advantage; if Maximo, would be a plus.
#FMM
* Ideally with some Customer service experience, you can demonstrate know-how to respond to and acts on client's * You should have high levels of integrity as dealing with sensitive data as well as ability to listen attentively, identifying important information and capture them correctly * You are a Problem solver and have a Can-do attitude: you haveskills to resolve difficult and complex customer issues and complaints: we would expect you to develop positive relationships with all customers and colleagues, and to actively offer support * You listen and talk to others to break down barriers and find ways to resolve conflict. You contribute to building an effective and cohesive team by taking ownership for own performance, maintaining a positive attitude, meeting attendance demand and being flexible to meet business need as the need arises. * You can handle various tasks and prioritise, you know how to work under pressure, always aiming to reach targets and possess some Finance Awareness to understand activities such as raising quotes, purchase orders, looking at invoices; you are Computer literate, notably in MS Office and/or service request software, comfortable using Excel and working using spreadsheets Knowledge of FM and alike software packages an advantage; if Maximo, would be a plus. #FMM
We are looking for a Billable works coordinator to join the DfT contract for the duration of a maternity cover: a candidate showing a positive attitude to challenge and who enjoys a busy environment to support the contract in billing chargeable pieces of work.
Owning previous experience or interest in FM and service delivery , you can demonstrate a high level of precision and customer focus.
Due to the nature of the site the successful candidate need to pass a BPSS check prior to starting the role.
The role is based in our new offices near Birmingham International airport and a 5 minute walk from the train station.
What would be your duties?
* Assign billable pieces of works to right contractors or to the Regional team and send relevant info to obtain an estimate
* Raise and submit quotations, answering queries raised by clients
* Raise or revise and submit purchase orders
* Instruct self-delivery job using auto scheduling system
* Update, attach all the required paperwork in order to close and bill in a timely manner
You will be the preferred point of contact for a Region and will conduct regular calls with Ops team and suppliers to manage the lists of jobs to update. Clients, colleagues and partners can contact you, by email but also by phone, to assist on chases, queries, incidents and complaints that you are to respond to and escalate while keeping customers informed of status and progress.
You submit quotes, raise Purchase Orders, arrange works, ensure RAMS are reviewed and H&S is prioritised even when reactively arranging "business critical" attendances: you find the best solution while working in fast paced environment.
You maintain an adequate amount of job opened in your "queue", managing any backlog, updating relevant party often and adding job log notes to allow accurate reporting, and closing jobs rapidly, attaching completion evidence and all the cost.
You will also follow right process and liaise with Project department to ensure work requiring CDM are fed via the right process.
What should be your skills and experience to apply?
* Ideally with some Customer service experience, you can demonstrate know-how to respond to and acts on client's
* You should have high levels of integrity as dealing with sensitive data as well as ability to listen attentively, identifying important information and capture them correctly
* You are a Problem solver and have a Can-do attitude: you haveskills to resolve difficult and complex customer issues and complaints: we would expect you to develop positive relationships with all customers and colleagues, and to actively offer support
* You listen and talk to others to break down barriers and find ways to resolve conflict. You contribute to building an effective and cohesive team by taking ownership for own performance, maintaining a positive attitude, meeting attendance demand and being flexible to meet business need as the need arises.
* You can handle various tasks and prioritise, you know how to work under pressure, always aiming to reach targets and possess some Finance Awareness to understand activities such as raising quotes, purchase orders, looking at invoices; you are Computer literate, notably in MS Office and/or service request software, comfortable using Excel and working using spreadsheets
Knowledge of FM and alike software packages an advantage; if Maximo, would be a plus.
#FMM
* Ideally with some Customer service experience, you can demonstrate know-how to respond to and acts on client's * You should have high levels of integrity as dealing with sensitive data as well as ability to listen attentively, identifying important information and capture them correctly * You are a Problem solver and have a Can-do attitude: you haveskills to resolve difficult and complex customer issues and complaints: we would expect you to develop positive relationships with all customers and colleagues, and to actively offer support * You listen and talk to others to break down barriers and find ways to resolve conflict. You contribute to building an effective and cohesive team by taking ownership for own performance, maintaining a positive attitude, meeting attendance demand and being flexible to meet business need as the need arises. * You can handle various tasks and prioritise, you know how to work under pressure, always aiming to reach targets and possess some Finance Awareness to understand activities such as raising quotes, purchase orders, looking at invoices; you are Computer literate, notably in MS Office and/or service request software, comfortable using Excel and working using spreadsheets Knowledge of FM and alike software packages an advantage; if Maximo, would be a plus. #FMM
Personal Services
CleanerPersonal Services
Job Title: Cleaner
Hourly Rate of Pay: £12.21
Contract Type: ...
Job Title: Cleaner
Hourly Rate of Pay: £12.21
Contract Type: Permanent
Type of Employment: Full Time
Total weekly contractual Hours: 40
Location: Lidl, Woodside Link, Luton, Bedfordshire, England, LU5 5AY
In your new role as a Cleaner you will ensure equipment is kept clean, well maintained and in safe working order and meeting all agreed SLAs. Build your knowledge and understanding of the designated cleaning area, when the work needs to be carried out and all cleaning equipment and chemicals used on the premises while following Health and Safety requirements. You will need to undertake successfully all training required to deliver the cleaning role. You will be required to work within a team and can work under their own initiative. You will need to build positive and productive working relationships with all customers, delivery excellent customer service and seeking ways to continuously improve and exceed expectations.
In order to be successful in this role you will need have the ability to communicate and read basic English, previous cleaning experience is desirable but not essential and have a flexible approach to the role. You will need to be open, honest, self-driven and determined. You'll need to be reliable and hardworking with a professional attitude.
In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.
In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.
In your new role as a Cleaner you will ensure equipment is kept clean, well maintained and in safe working order and meeting all agreed SLAs. Build your knowledge and understanding of the designated cleaning area, when the work needs to be carried out and all cleaning equipment and chemicals used on the premises while following Health and Safety requirements. You will need to undertake successfully all training required to deliver the cleaning role. You will be required to work within a team and can work under their own initiative. You will need to build positive and productive working relationships with all customers, delivery excellent customer service and seeking ways to continuously improve and exceed expectations. In order to be successful in this role you will need have the ability to communicate and read basic English, previous cleaning experience is desirable but not essential and have a flexible approach to the role. You will need to be open, honest, self-driven and determined. You'll need to be reliable and hardworking with a professional attitude.
Hourly Rate of Pay: £12.21
Contract Type: Permanent
Type of Employment: Full Time
Total weekly contractual Hours: 40
Location: Lidl, Woodside Link, Luton, Bedfordshire, England, LU5 5AY
In your new role as a Cleaner you will ensure equipment is kept clean, well maintained and in safe working order and meeting all agreed SLAs. Build your knowledge and understanding of the designated cleaning area, when the work needs to be carried out and all cleaning equipment and chemicals used on the premises while following Health and Safety requirements. You will need to undertake successfully all training required to deliver the cleaning role. You will be required to work within a team and can work under their own initiative. You will need to build positive and productive working relationships with all customers, delivery excellent customer service and seeking ways to continuously improve and exceed expectations.
In order to be successful in this role you will need have the ability to communicate and read basic English, previous cleaning experience is desirable but not essential and have a flexible approach to the role. You will need to be open, honest, self-driven and determined. You'll need to be reliable and hardworking with a professional attitude.
In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.
In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.
In your new role as a Cleaner you will ensure equipment is kept clean, well maintained and in safe working order and meeting all agreed SLAs. Build your knowledge and understanding of the designated cleaning area, when the work needs to be carried out and all cleaning equipment and chemicals used on the premises while following Health and Safety requirements. You will need to undertake successfully all training required to deliver the cleaning role. You will be required to work within a team and can work under their own initiative. You will need to build positive and productive working relationships with all customers, delivery excellent customer service and seeking ways to continuously improve and exceed expectations. In order to be successful in this role you will need have the ability to communicate and read basic English, previous cleaning experience is desirable but not essential and have a flexible approach to the role. You will need to be open, honest, self-driven and determined. You'll need to be reliable and hardworking with a professional attitude.
Information Technology & Digital
Mobile Electrical EngineerInformation Technology & Digital
Job Purpose We are looking for an experienced Mobile Engineer - ...
Job Purpose
We are looking for an experienced Mobile Engineer - Electrical Bias, to work with a range of Mitie clients within the Local Government and Education Sector, providing all relevant day to day Hard Services activities, including carrying out Planned, Reactive, Quoted and Minor Works on the Building Services Assets, providing an end to end Proactive and Reactive Service to our end line user, ensuring their Buildings and Estates remain Open, Safe Fit and Compliant.
Responsibilities
You will be responsible for ensuring our Clients Buildings and Estates remain Open, Safe Fit and Compliant, through completion of both Planned and Reactive maintenance tasks.
You will provide a partnering style maintenance service that ensures all Service Level Agreements and Key Performance Indicators are met, feedback is provided timely to our onsite contacts and colleagues, liaising with both contractors and/ or external suppliers as is required.
Systems feedback is mandatory through both Manual (paper) and Digital (mobile) platforms. Basic Reporting, Quoting and Condition Appraisal will be necessary also.
Your attention to detail must be of the highest standard as should your client facing skills. Your prestation on site should truly represent that: 'Our customers' Business is our Business. Your work should be carried out to the highest standard, working in line with all Legislation, Standards and Approved Codes of Practices.
Safety on site towards all building users is of paramount importance. Deficiencies in systems, services and or equipment, which may result in personnel injury or environmental damage must not be ignored, should be reported and all Health and Safety at Work Act (HASAW), Company Policies and Procedures followed.
You will be responsible for ensuring own work and the work of those under your supervision, will be completed in a safe and diligent manner.
Suitable training will be provided to enhance suitable candidates, to maximise both their existing and proposed/ agreed new skills required to exceed service delivery expectations.
Skills & Experience
Essential
· 18th Edition Wiring Regulations
· 2391 Inspection and Testing or equivalent
· Electrical Maintenance/ Installation NVQ level 3 or equivalent
· IT literate, with experience using the MSOffice suite (Word, Excel, TEAMS)
· Ability to maintain a safe working environment, as per HASAW 1974)
· A minimum of 3 years post apprenticeship experience
· Strong understanding of Statutory Compliance in Building Services Engineering
· Full, clean driving Licence
Essential · 18th Edition Wiring Regulations · 2391 Inspection and Testing or equivalent · Electrical Maintenance/ Installation NVQ level 3 or equivalent · IT literate, with experience using the MSOffice suite (Word, Excel, TEAMS) · Ability to maintain a safe working environment, as per HASAW 1974) · A minimum of 3 years post apprenticeship experience · Strong understanding of Statutory Compliance in Building Services Engineering · Full, clean driving Licence
We are looking for an experienced Mobile Engineer - Electrical Bias, to work with a range of Mitie clients within the Local Government and Education Sector, providing all relevant day to day Hard Services activities, including carrying out Planned, Reactive, Quoted and Minor Works on the Building Services Assets, providing an end to end Proactive and Reactive Service to our end line user, ensuring their Buildings and Estates remain Open, Safe Fit and Compliant.
Responsibilities
You will be responsible for ensuring our Clients Buildings and Estates remain Open, Safe Fit and Compliant, through completion of both Planned and Reactive maintenance tasks.
You will provide a partnering style maintenance service that ensures all Service Level Agreements and Key Performance Indicators are met, feedback is provided timely to our onsite contacts and colleagues, liaising with both contractors and/ or external suppliers as is required.
Systems feedback is mandatory through both Manual (paper) and Digital (mobile) platforms. Basic Reporting, Quoting and Condition Appraisal will be necessary also.
Your attention to detail must be of the highest standard as should your client facing skills. Your prestation on site should truly represent that: 'Our customers' Business is our Business. Your work should be carried out to the highest standard, working in line with all Legislation, Standards and Approved Codes of Practices.
Safety on site towards all building users is of paramount importance. Deficiencies in systems, services and or equipment, which may result in personnel injury or environmental damage must not be ignored, should be reported and all Health and Safety at Work Act (HASAW), Company Policies and Procedures followed.
You will be responsible for ensuring own work and the work of those under your supervision, will be completed in a safe and diligent manner.
Suitable training will be provided to enhance suitable candidates, to maximise both their existing and proposed/ agreed new skills required to exceed service delivery expectations.
Skills & Experience
Essential
· 18th Edition Wiring Regulations
· 2391 Inspection and Testing or equivalent
· Electrical Maintenance/ Installation NVQ level 3 or equivalent
· IT literate, with experience using the MSOffice suite (Word, Excel, TEAMS)
· Ability to maintain a safe working environment, as per HASAW 1974)
· A minimum of 3 years post apprenticeship experience
· Strong understanding of Statutory Compliance in Building Services Engineering
· Full, clean driving Licence
Essential · 18th Edition Wiring Regulations · 2391 Inspection and Testing or equivalent · Electrical Maintenance/ Installation NVQ level 3 or equivalent · IT literate, with experience using the MSOffice suite (Word, Excel, TEAMS) · Ability to maintain a safe working environment, as per HASAW 1974) · A minimum of 3 years post apprenticeship experience · Strong understanding of Statutory Compliance in Building Services Engineering · Full, clean driving Licence
Installation, Repair and Maintenance
HVAC EngineerInstallation, Repair and Maintenance
We are looking for an experienced HVAC Engineer to maintain and repa...
We are looking for an experienced HVAC Engineer to maintain and repair a variety of heating and ventilation systems across our portfolio of properties.. You will be required to provide a safe and effective maintenance service across the sites, attending planned maintenance and reactive call-outs. Responsibilities will include:
* Air Handling Units
* Intake/Extractor fans
* Thermal wheels
* FCUs
* Booster sets
* Calorifiers
* Water heaters
* Any other heating, ventilation, and water systems as required by site needs.
You should be capable of delivering the highest level of service for the client, answering queries, reporting any defects, and keeping them informed of site activities at the time of the service visit. You will also be required to complete all work-related documentation accurately and on time, keeping a log of inspection reports and remedial work.
You must hold a valid full driving licence and be IT literate. You should have the capability to perform manual tasks, including manual handling, working at heights and in confined spaces as well as a willingness to participate in the On-Call Rota. You must have good verbal and written communication and the ability to use a mobile device.
To be considered for the role, the ideal candidate would have the following:
* Experience within a Maintenance/Facilities Management environment.
* NVQ level 3 or equivalent in mechanical engineering and heating and ventilation,
* Manual handling certification
* Working at heights certification
* You should also have knowledge of Health & Safety, Permit to Work procedures, and safe systems of working.
You must hold a valid full driving licence and be IT literate. You should have the capability to perform manual tasks, including manual handling, working at heights and in confined spaces as well as a willingness to participate in the On-Call Rota. You must have good verbal and written communication and the ability to use a mobile device. To be considered for the role, the ideal candidate would have the following: * Experience within a Maintenance/Facilities Management environment. * NVQ level 3 or equivalent in mechanical engineering and heating and ventilation, * Manual handling certification * Working at heights certification * You should also have knowledge of Health & Safety, Permit to Work procedures, and safe systems of working.
* Air Handling Units
* Intake/Extractor fans
* Thermal wheels
* FCUs
* Booster sets
* Calorifiers
* Water heaters
* Any other heating, ventilation, and water systems as required by site needs.
You should be capable of delivering the highest level of service for the client, answering queries, reporting any defects, and keeping them informed of site activities at the time of the service visit. You will also be required to complete all work-related documentation accurately and on time, keeping a log of inspection reports and remedial work.
You must hold a valid full driving licence and be IT literate. You should have the capability to perform manual tasks, including manual handling, working at heights and in confined spaces as well as a willingness to participate in the On-Call Rota. You must have good verbal and written communication and the ability to use a mobile device.
To be considered for the role, the ideal candidate would have the following:
* Experience within a Maintenance/Facilities Management environment.
* NVQ level 3 or equivalent in mechanical engineering and heating and ventilation,
* Manual handling certification
* Working at heights certification
* You should also have knowledge of Health & Safety, Permit to Work procedures, and safe systems of working.
You must hold a valid full driving licence and be IT literate. You should have the capability to perform manual tasks, including manual handling, working at heights and in confined spaces as well as a willingness to participate in the On-Call Rota. You must have good verbal and written communication and the ability to use a mobile device. To be considered for the role, the ideal candidate would have the following: * Experience within a Maintenance/Facilities Management environment. * NVQ level 3 or equivalent in mechanical engineering and heating and ventilation, * Manual handling certification * Working at heights certification * You should also have knowledge of Health & Safety, Permit to Work procedures, and safe systems of working.
Personal Services
CleanerPersonal Services
Job Title: Cleaner
Hourly Rate of Pay: £12.60
Contract Type: ...
Job Title: Cleaner
Hourly Rate of Pay: £12.60
Contract Type: Permanent
Type of Employment: Part Time
Total weekly contractual Hours: 13.5
Location: Nationwide, 21-22 Union Street, Bath, Somerset, England, BA1 1RS
In your new role as a Cleaner you will ensure equipment is kept clean, well maintained and in safe working order and meeting all agreed SLAs. Build your knowledge and understanding of the designated cleaning area, when the work needs to be carried out and all cleaning equipment and chemicals used on the premises while following Health and Safety requirements. You will need to undertake successfully all training required to deliver the cleaning role. You will be required to work within a team and can work under their own initiative. You will need to build positive and productive working relationships with all customers, delivery excellent customer service and seeking ways to continuously improve and exceed expectations.
In order to be successful in this role you will need have the ability to communicate and read basic English, previous cleaning experience is desirable but not essential and have a flexible approach to the role. You will need to be open, honest, self-driven and determined. You'll need to be reliable and hardworking with a professional attitude.
In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.
In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.
In your new role as a Cleaner you will ensure equipment is kept clean, well maintained and in safe working order and meeting all agreed SLAs. Build your knowledge and understanding of the designated cleaning area, when the work needs to be carried out and all cleaning equipment and chemicals used on the premises while following Health and Safety requirements. You will need to undertake successfully all training required to deliver the cleaning role. You will be required to work within a team and can work under their own initiative. You will need to build positive and productive working relationships with all customers, delivery excellent customer service and seeking ways to continuously improve and exceed expectations. In order to be successful in this role you will need have the ability to communicate and read basic English, previous cleaning experience is desirable but not essential and have a flexible approach to the role. You will need to be open, honest, self-driven and determined. You'll need to be reliable and hardworking with a professional attitude.
Hourly Rate of Pay: £12.60
Contract Type: Permanent
Type of Employment: Part Time
Total weekly contractual Hours: 13.5
Location: Nationwide, 21-22 Union Street, Bath, Somerset, England, BA1 1RS
In your new role as a Cleaner you will ensure equipment is kept clean, well maintained and in safe working order and meeting all agreed SLAs. Build your knowledge and understanding of the designated cleaning area, when the work needs to be carried out and all cleaning equipment and chemicals used on the premises while following Health and Safety requirements. You will need to undertake successfully all training required to deliver the cleaning role. You will be required to work within a team and can work under their own initiative. You will need to build positive and productive working relationships with all customers, delivery excellent customer service and seeking ways to continuously improve and exceed expectations.
In order to be successful in this role you will need have the ability to communicate and read basic English, previous cleaning experience is desirable but not essential and have a flexible approach to the role. You will need to be open, honest, self-driven and determined. You'll need to be reliable and hardworking with a professional attitude.
In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.
In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.
In your new role as a Cleaner you will ensure equipment is kept clean, well maintained and in safe working order and meeting all agreed SLAs. Build your knowledge and understanding of the designated cleaning area, when the work needs to be carried out and all cleaning equipment and chemicals used on the premises while following Health and Safety requirements. You will need to undertake successfully all training required to deliver the cleaning role. You will be required to work within a team and can work under their own initiative. You will need to build positive and productive working relationships with all customers, delivery excellent customer service and seeking ways to continuously improve and exceed expectations. In order to be successful in this role you will need have the ability to communicate and read basic English, previous cleaning experience is desirable but not essential and have a flexible approach to the role. You will need to be open, honest, self-driven and determined. You'll need to be reliable and hardworking with a professional attitude.
Construction & Engineering
Electrical EngineerConstruction & Engineering
We are looking for an experienced Electrical Engineer to work at The...
We are looking for an experienced Electrical Engineer to work at The Broadway Shopping Centre,s carrying out electrical planned and call out maintenance and repairs., as part of a site team.
You must be able to work to high levels of health and safety, understand and be able to work to building statutory requirements and ensure regular monitoring and inspection procedures are carried out for all equipment as part of the preventative maintenance programme.
You should be IT literate for record keeping, have good customer service skills, be physically able to carry out the fuller duties detailed in the job description.
The ideal candidate would have a background in facilities or mobile maintenance within the construction sector, or similar, and be qualified to either Level 2/3 City and Guilds 2330 or NVQ Level 3 Electrical Installation and 17th or 18th edition.
We are looking for an experienced Electrical Engineer to work at The Broadway Shopping Centre,s carrying out electrical planned and call out maintenance and repairs., as part of a site team. You must be able to work to high levels of health and safety, understand and be able to work to building statutory requirements and ensure regular monitoring and inspection procedures are carried out for all equipment as part of the preventative maintenance programme. You should be IT literate for record keeping, have good customer service skills, be physically able to carry out the fuller duties detailed in the job description. The ideal candidate would have a background in facilities or mobile maintenance within the construction sector, or similar, and be qualified to either Level 2/3 City and Guilds 2330 or NVQ Level 3 Electrical Installation and 17th or 18th edition.
You must be able to work to high levels of health and safety, understand and be able to work to building statutory requirements and ensure regular monitoring and inspection procedures are carried out for all equipment as part of the preventative maintenance programme.
You should be IT literate for record keeping, have good customer service skills, be physically able to carry out the fuller duties detailed in the job description.
The ideal candidate would have a background in facilities or mobile maintenance within the construction sector, or similar, and be qualified to either Level 2/3 City and Guilds 2330 or NVQ Level 3 Electrical Installation and 17th or 18th edition.
We are looking for an experienced Electrical Engineer to work at The Broadway Shopping Centre,s carrying out electrical planned and call out maintenance and repairs., as part of a site team. You must be able to work to high levels of health and safety, understand and be able to work to building statutory requirements and ensure regular monitoring and inspection procedures are carried out for all equipment as part of the preventative maintenance programme. You should be IT literate for record keeping, have good customer service skills, be physically able to carry out the fuller duties detailed in the job description. The ideal candidate would have a background in facilities or mobile maintenance within the construction sector, or similar, and be qualified to either Level 2/3 City and Guilds 2330 or NVQ Level 3 Electrical Installation and 17th or 18th edition.
Personal Services
CleanerPersonal Services
Job Title: Cleaner
Pay Rate: £12.50 per hour
Contract Type: P...
Job Title: Cleaner
Pay Rate: £12.50 per hour
Contract Type: Part Time
Type of Employment: Permanent
Hours: 13.30 hours per week (Working 2.15 hours per day)
Shift Pattern: Monday to Saturday (Start time is 6 AM)
Location: Co Op, 21 High Street, Gargrave, Skipton, North Yorkshire, England, BD23 3RA
In your new role as a Cleaning Operative you will ensure equipment is kept clean, well maintained and in safe working order and meeting all agreed SLAs. Build your knowledge and understanding of the designated cleaning area, when the work needs to be carried out and all cleaning equipment and chemicals used on the premises while following Health and Safety requirements. You will need to undertake successfully all training required to deliver the cleaning role. You will be required to work within a team and can work under their own initiative. You will need to build positive and productive working relationships with all customers, delivery excellent customer service and seeking ways to continuously improve and exceed expectations.
In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.
In order to be successful in this role you will need have the ability to communicate and read basic English, previous cleaning experience is desirable but not essential and have a flexible approach to the role. You will need to be open, honest, self-driven and determined. You'll need to be reliable and hardworking with a professional attitude.
In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.
In order to be successful in this role you will need have the ability to communicate and read basic English, previous cleaning experience is desirable but not essential and have a flexible approach to the role. You will need to be open, honest, self-driven and determined. You'll need to be reliable and hardworking with a professional attitude.
Pay Rate: £12.50 per hour
Contract Type: Part Time
Type of Employment: Permanent
Hours: 13.30 hours per week (Working 2.15 hours per day)
Shift Pattern: Monday to Saturday (Start time is 6 AM)
Location: Co Op, 21 High Street, Gargrave, Skipton, North Yorkshire, England, BD23 3RA
In your new role as a Cleaning Operative you will ensure equipment is kept clean, well maintained and in safe working order and meeting all agreed SLAs. Build your knowledge and understanding of the designated cleaning area, when the work needs to be carried out and all cleaning equipment and chemicals used on the premises while following Health and Safety requirements. You will need to undertake successfully all training required to deliver the cleaning role. You will be required to work within a team and can work under their own initiative. You will need to build positive and productive working relationships with all customers, delivery excellent customer service and seeking ways to continuously improve and exceed expectations.
In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.
In order to be successful in this role you will need have the ability to communicate and read basic English, previous cleaning experience is desirable but not essential and have a flexible approach to the role. You will need to be open, honest, self-driven and determined. You'll need to be reliable and hardworking with a professional attitude.
In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.
In order to be successful in this role you will need have the ability to communicate and read basic English, previous cleaning experience is desirable but not essential and have a flexible approach to the role. You will need to be open, honest, self-driven and determined. You'll need to be reliable and hardworking with a professional attitude.