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Overview

We're looking for a proactive, detail-driven and highly organised individual to join our team as a Personal Assistant In this pivotal role, you'll be the engine behind our day-to-day operations - keeping things moving, people informed, and priorities on track. If you thrive in a fast-paced environment and love making things happen behind the scenes, this could be your perfect next step.

Step into a role where your organisational excellence keeps the heart of our business beating. This is your chance to support high-level leadership, influence daily operations, and thrive in a role where no two days are the same.

Key Responsibilities
* Be the first point of contact for incoming correspondence and calls - professional, polite, and efficient.
* Draft, prepare and send a range of ad-hoc and templated letters to staff and clients.
* Liaise confidently with staff, suppliers, clients and senior leaders.
* Manage databases and filing systems with high levels of accuracy and confidentiality.
* Develop and maintain smooth-running admin procedures and systems.
* Prepare reports, presentations and correspondence with clarity and precision.
* Book and manage travel, accommodation and transport arrangements.
* Handle Directors' expenses promptly and accurately.
* Take charge of diaries, scheduling meetings and coordinating conference calls.
* Organise and support events and conferences as required.
* Maintain holiday and absence records.
* Support a variety of projects, often with competing timelines.
* Provide administrative support to the Security and Intelligence team.
* Proactively manage the Director's inbox and internal communications.
* Provide seamless cover for the Executive Assistant during annual leave.
* Deliver any other reasonable duties as requested by your line manager.

Person Specification

Skills & Experience
* Proficient IT user with a strong grasp of key systems (e.g., MS Office).
* Excellent written and verbal communication skills.
* Ability to build rapport and positively influence internal and external stakeholders.
* Strong organisational and planning skills.
* A professional and disciplined approach to all tasks.
* A creative problem-solver who listens actively.
* Familiarity with Health & Safety at Work legislation.
* Discreet, diplomatic and trustworthy - you'll be handling sensitive information daily.

Key Attributes
* Calm under pressure and capable of juggling multiple tasks.
* Proactive team player who's also confident working independently.
* Flexible and adaptable - no two days will be the same.
* Excellent communicator with the ability to tailor tone and style for different stakeholders.
* Able to make sound decisions and take initiative when required.

Working Relationships
* Collaborates closely with the Executive Assistant.
* Engages regularly with the wider operational team and Mitie community.
* Coordinates with support services and liaises with senior managers and Directors.
* Proficient IT user with a strong grasp of key systems (e.g., MS Office). * Excellent written and verbal communication skills. * Ability to build rapport and positively influence internal and external stakeholders. * Strong organisational and planning skills. * A professional and disciplined approach to all tasks. * A creative problem-solver who listens actively. * Familiarity with Health & Safety at Work legislation. * Discreet, diplomatic and trustworthy - you'll be handling sensitive information daily. Key Attributes * Calm under pressure and capable of juggling multiple tasks. * Proactive team player who's also confident working independently. * Flexible and adaptable - no two days will be the same. * Excellent communicator with the ability to tailor tone and style for different stakeholders. * Able to make sound decisions and take initiative when required. Working Relationships * Collaborates closely with the Executive Assistant. * Engages regularly with the wider operational team and Mitie community. * Coordinates with support services and liaises with senior managers and Directors.