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Project and Contracts Coordinator
Stafford Fulfilment Centre
Salary – upto £34,000 depending on experience

At Pets, our aim is to give the nation’s pets what they need to be at their ball-chasing, tail-wagging best. Because we won’t rest until every spaniel has a squeezy toy. Every calico has a cat tree. Every rabbit has a run. That’s why we’re motivated to find the best talent in the Logistics & Distribution industry.

Right now, we’re looking for a Project and Contracts Coordinator to join our team at our Fulfilment Centre in Stafford—a vital part of our mission to build the world’s best pet care platform.

The Role

This is a key coordination role that sits at the heart of our facilities and development operations. You’ll be the administrative powerhouse behind multi-million-pound service contracts and infrastructure projects—ensuring our buildings remain efficient, compliant, and ready for the future.

From managing cost trackers and contract KPIs to supporting project delivery and financial control, your work will ensure our operations are robust and our environment safe—for people and pets alike.

Key Responsibilities

• Maintain and manage a full register of facilities and maintenance contracts.
• Monitor monthly site spend and raise purchase orders in line with approved budgets.
• Track contractor performance through KPIs and report any non-conformances.
• Develop, update, and monitor project plans with defined milestones and deliverables.
• Coordinate project meetings and circulate action logs to maintain progress and accountability.
• Ensure all compliance documentation, permits, and risk assessments are completed prior to site works.
• Maintain real-time visibility of project and contract spend through accurate cost tracking.
• Verify contractor invoices against works completed and contract terms, ensuring timely payment.
• Act as a central point of contact for internal teams and external suppliers.
• Translate technical project data into clear progress reports and dashboards for wider business use.
• Support audits and inspections, ensuring timely resolution of corrective actions.

What We’re Looking For

Essential:

• Proven experience coordinating facilities, maintenance, or construction projects in a fast-paced setting.
• Experience in contract administration and financial tracking across multiple suppliers.
• Strong understanding of project management principles and documentation.
• Ability to interpret budgets, cost reports, and commercial contract terms.
• Working knowledge of SAP and purchase order systems.

Desirable:

• Experience in a distribution, logistics, or large-scale retail environment.
• Familiarity with CDM regulations and health & safety compliance frameworks.
• Exposure to sustainability-focused initiatives within facilities or infrastructure projects.

What You Will Get in Return

• Attractive rates of pay
• Annual leave (including bank holidays), with additional days after 2 years’ service
• An extra day’s holiday on your birthday
• Stakeholder pension plan
• Personal health insurance (if in pension scheme)
• Life assurance
• 20% discount at Pets at Home after 12 weeks’ service
• Pets’ “Treats” voluntary benefits package
• Potential annual bonus
• Share scheme

Click [here] to read our Values & Behaviours
Click [here] for more details on our benefits

Please note that we reserve the right to close this job advertisement early if suitable candidates are identified. If this role sounds like the next step in your career, we encourage you to apply promptly.

“We take our inspiration from pets in embracing people from all walks of life, and we value, respect, and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!”