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Sales Administrator Required Sunbury-on-Thames

Responsibilities.

• Supporting the two current sales administration roles which involves creating and managing customer accounts through the CRM system.
• Creating sales orders from customers' purchase orders, liaising with the customer with the aim of progressing these orders to fulfilment.
• To provide support and guidance to staff members where appropriate.
• Conform, where applicable, to company quality management system procedures
• Where required, to carry out any sales order kitting requirements for factored parts contained in sales orders.
• To follow all H&S guidelines as laid down as part of the company procedures, work instructions, risk assessments and QA procedures.
• Uploading of new products internal IT systems.
• Development and ownership of the Planer consumables department including managing growth and improving processes
• To manage the goods in process of products purchased for the Consumable Store.
• To manage stock control of products for the Consumable Store including housekeeping of stock and locations, stock rotation, and maintaining the Kanban stock of these products.
• To manage despatch of sales orders for the Consumable Store including picking, packing, and despatching goods as per customers' requirements.
• Managing the shipping process for orders despatched using approved shippers.
• Creating sales orders from customers' purchase orders for Consumable products, liaising with the customer with the aim of progressing these orders to a conclusion.
• To manage customers' expectations for lead times/availability and delivery of Consumable products relating to shipping/delivery queries, liaising with shippers and customers to provide a satisfactory conclusion.
• Creating purchase orders for factored products relating to customers' sales orders, liaising with suppliers with the aim of progressing these orders to a conclusion.
• To progress outstanding/late purchase orders with suppliers in order to manage customers' expectations.

Additional Duties

• To support fellow staff members, to share job knowledge and assist with on-the-job training, where required.
• New product part number introduction to systems.

General

• To support the Operations Director and Head of Supply Chain. To meet target objectives and company quality standards.
• All tasks to be carried out in accordance with company procedures with respect to health and safety.

Key Skills Required:

• Self-motivated with good organisational and interpersonal skills.
• Good IT skills
• The ability to work well as a team and willing to support others within the team.
• The confidence and ability to work flexibly and on your own initiative.
• Excellent communication skills with the ability to work closely with members of the sales, production, and engineering departments.
• Able to plan, prioritise and organise own work schedules and to use initiative in solving problems.
• The ability to follow and understand parts lists, procedures and work instructions for what is required of products to meet specific sales orders.
• Identifying quality issues.

Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
Proactive Global is acting as an Employment Business in relation to this vacancy.