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Job Overview
* Reporting to the Operations Manager providing support on the set up of new contracts/demobilisations and ongoing works for contracts held in Maximo Commercial & Secure Maximo.
* Working with the Data Team and Asset Care Team to ensure all the relevant information is shared and loaded into the systems.
* Working with account teams to identify any contractual changes that need to be updated in Maximo
* Working with the administration teams to ensure process's align with contractual requirements

Main Duties
* Attending weekly mobilisation/demobilisation calls
* Attending client meetings to discuss system requirements
* Updating weekly reporting packs
* Data gathering for Secure Maximo and completion of loaders
* Preparing Maximo and Click for new contracts
* Working with the TSOC & BSOC teams to identify where we can make changes in the system based on contractual requirements
* Adhoc system/process training to ensure adherence best practice
* Undertake any additional duties or responsibilities that are deemed required by the business in supporting the daily operation of new and existing contracts.

What we are looking for
*
+ Experience of using CRM system (preferable Maximo)
+ Experience in a FM environment would be desirable but not essential
+ Good administrative and organisational skills
+ Excellent communicator at all levels.
+ Polite and confident telephone manner.
+ Ability to multi-task and work under pressure.
+ Team player - Ability to work alone or as part of a team.
+ IT literate - Excel to at least intermediate level
+ Ability to prioritise workload and manage change effectively
+ Being able to work to tight deadlines
+ Attention to detail
+ Experience of using CRM system (preferable Maximo) + Experience in a FM environment would be desirable but not essential + Good administrative and organisational skills + Excellent communicator at all levels. + Polite and confident telephone manner. + Ability to multi-task and work under pressure. + Team player - Ability to work alone or as part of a team. + IT literate - Excel to at least intermediate level + Ability to prioritise workload and manage change effectively + Being able to work to tight deadlines + Attention to detail