Security Officer
Ref: eee7eb15905447efac537ff8a51eb2b5Job Overview
* Front Of House Security Officer
Main Duties
* To ensure that you read and adhere to the requirements detailed in the Assignment Instructions and Standard Operating Procedures.
* Greet and assist staff, and visitors in a friendly and professional manner both in person and while answering the reception desk phone.
* Maintain a visible presence at the front entrance, deterring potential security threats through proactive observation and engagement;
* Assist in the coordination of special events or functions, ensuring proper security measures are in place;
* To provide the highest level of customer service ensuring that all persons either visiting or working at the site are treated courteously and professionally at all times.
* To manage a work environment that adheres to the Health & Safety procedures and policies of Mitie and the client ensuring a duty of care to all persons on the site.
* To ensure that a detailed handover of your post is carried out when being relieved, without exception.
* To respond to all incidents and follow escalation procedures by directing the activities of your team and other staff employed on the contract.
* To continually strive for personnel development, and support management strategic implementation.
* To continually support new initiatives and contribute towards the development of the site in the drive to establish 'best in business' practices across all Mitie locations.
* Ensure that you attend site at least 15 minutes prior to commencement of shift, thus ensuring the site contract staffing requirements are met (In line with AI's).
* To undertake any mandatory training required on the contract and ensure that you proactively manage your own development plan with the shift manager.
* To actively promote a team ethos ensuring the seamless delivery of exceptional service standards to internal and external customers.
* To act as an ambassador to the client organisation ensuring that their business is represented accordingly in all the duties undertaken by you.
* To be available at short notice to cover sickness or shortfall
What we are looking for
* A minimum of one year's security experience, working within a corporate environment is essential.
* Proven experience in a similar security or customer service role.
* Experience working in a fast-paced environment is essential.
* Excellent communication skills are essential, both written and oral.
* Excellent observation and problem-solving abilities to identify potential security risks and respond appropriately.
* Demonstrate proactive and professional approach to security.
* Ability to operate in a pressurised environment.
* Excellent time management skills.
* Smart and presentable.
Professional Qualifications/Education:
* Front Line SIA licence in Security Guarding
* CCTV License (desirable)
* First Aid (desirable)
* Customer service experience
* Excellent time management.
Working hours and pay:
* £15.38 per hour
* 48hrs - Dayshifts
Working hours and pay: * £15.38 per hour * 48hrs - Dayshifts
* A minimum of one year's security experience, working within a corporate environment is essential. * Proven experience in a similar security or customer service role. * Experience working in a fast-paced environment is essential. * Excellent communication skills are essential, both written and oral. * Excellent observation and problem-solving abilities to identify potential security risks and respond appropriately. * Demonstrate proactive and professional approach to security. * Ability to operate in a pressurised environment. * Excellent time management skills. * Smart and presentable. Professional Qualifications/Education: * Front Line SIA licence in Security Guarding * CCTV License (desirable) * First Aid (desirable) * Customer service experience * Excellent time management.
* Front Of House Security Officer
Main Duties
* To ensure that you read and adhere to the requirements detailed in the Assignment Instructions and Standard Operating Procedures.
* Greet and assist staff, and visitors in a friendly and professional manner both in person and while answering the reception desk phone.
* Maintain a visible presence at the front entrance, deterring potential security threats through proactive observation and engagement;
* Assist in the coordination of special events or functions, ensuring proper security measures are in place;
* To provide the highest level of customer service ensuring that all persons either visiting or working at the site are treated courteously and professionally at all times.
* To manage a work environment that adheres to the Health & Safety procedures and policies of Mitie and the client ensuring a duty of care to all persons on the site.
* To ensure that a detailed handover of your post is carried out when being relieved, without exception.
* To respond to all incidents and follow escalation procedures by directing the activities of your team and other staff employed on the contract.
* To continually strive for personnel development, and support management strategic implementation.
* To continually support new initiatives and contribute towards the development of the site in the drive to establish 'best in business' practices across all Mitie locations.
* Ensure that you attend site at least 15 minutes prior to commencement of shift, thus ensuring the site contract staffing requirements are met (In line with AI's).
* To undertake any mandatory training required on the contract and ensure that you proactively manage your own development plan with the shift manager.
* To actively promote a team ethos ensuring the seamless delivery of exceptional service standards to internal and external customers.
* To act as an ambassador to the client organisation ensuring that their business is represented accordingly in all the duties undertaken by you.
* To be available at short notice to cover sickness or shortfall
What we are looking for
* A minimum of one year's security experience, working within a corporate environment is essential.
* Proven experience in a similar security or customer service role.
* Experience working in a fast-paced environment is essential.
* Excellent communication skills are essential, both written and oral.
* Excellent observation and problem-solving abilities to identify potential security risks and respond appropriately.
* Demonstrate proactive and professional approach to security.
* Ability to operate in a pressurised environment.
* Excellent time management skills.
* Smart and presentable.
Professional Qualifications/Education:
* Front Line SIA licence in Security Guarding
* CCTV License (desirable)
* First Aid (desirable)
* Customer service experience
* Excellent time management.
Working hours and pay:
* £15.38 per hour
* 48hrs - Dayshifts
Working hours and pay: * £15.38 per hour * 48hrs - Dayshifts
* A minimum of one year's security experience, working within a corporate environment is essential. * Proven experience in a similar security or customer service role. * Experience working in a fast-paced environment is essential. * Excellent communication skills are essential, both written and oral. * Excellent observation and problem-solving abilities to identify potential security risks and respond appropriately. * Demonstrate proactive and professional approach to security. * Ability to operate in a pressurised environment. * Excellent time management skills. * Smart and presentable. Professional Qualifications/Education: * Front Line SIA licence in Security Guarding * CCTV License (desirable) * First Aid (desirable) * Customer service experience * Excellent time management.
Security Officer
Ref: eee7eb15905447efac537ff8a51eb2b5
London, England
Mitie
Public Services & Safety