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Job Overview
* Overall responsibility for ensuring 100% compliance always of Mitie related activities, and where necessary highlight any risks or concerns relating to compliance on the risk or concerns logs
* Responsible for all technical root cause analysis for technical activities
* Assist with the asset management strategy and delivery of asset maintenance, assisting in lifecycle management responsible under the Mitie contract
* Overall responsibility for the planning and coordination of the technical service delivery
* Assist with the SHE and GxP compliance for all relevant statutory and regulatory obligations
* Responsible for ensuring competency and performance of all 3rd party technical suppliers

Main Duties
* Responsible for 3rd party supplier management, including but not limited to supplier quality, performance and setting in a programme and running local supplier monthly reviews. Where required work with Mitie's procurement lead on central meetings and initiatives
* Responsible for approving all 3rd party supplier risk assessments and method statement.
* Ownership and assessment of 3rd party supplier technical PPM reports with the ability to ascertain what remedial works are required, and challenge the 3rd party supplier where required
* Responsible for writing of all Engineering Change Controls for Mitie related activities, working with the team experts for input
* Responsible for owning the EWP process for Mitie, working with the technical supervisors where required to ensure they are in place and correctly closed.
* Ensure NCR's are investigated, quality root cause analysis performed and smart CAPA's implemented to drive an improved service
* Keep accurate legionella L8 records for 3rd party supplier(s)
* Carry out regular technical audits and self-inspections to ensuring we are always audit ready. Attending audits when needed.
* Keep accurate filling for Gas Safe records and review on a regular basis to ensure they remain up to date
* Support the Technical Operations Manager in management of the concerns and risk logs
* Ensure the critical spares and Mitie equipment registers are updated by the Technical Administrator on a regular basis and that a clear process is in place for managing and ordering spares.
* Understand the financial budgets associated with the technical services, seeking opportunities for cost avoidance and cost savings through self-delivery.
* Use available reporting tools such as Teams, Power Bi, Mozaic to ensure technical compliance is achieved with adherence to the contract KPI's and SLA's
* Responsible for ensuring 3rd party suppliers have completed all PPM's, corrective and remedial works within the agreed SLA's
* Assisting with building maintenance, permits to work, risk assessments and accurate asset information
* Responsible for ensuring the main duties of the Technical Coordinator and Technical Administrator are achieved.
* Seek opportunities for driving performance and improving SLA's and KPI's for all technical related activities
* Manage and own local risk assessments and local SOP's
* Act as the Mitie site Energy and Sustainability Champion for technical services
* Deputise for the Technical Operations Manager as required
* Respond to any emergency calls in and out of hours as required

What we are looking for
* Strong leader and coordinator of engineering maintenance

#FMH