Security Officer
Ref: 9638241cce6140baa27c29e42ac7d4d5Security Officer - Festival Place Shopping Centre , RG21 7LJ
Pay rate: £13.47 PH (Salaried £29,603.14 PA)
Hours: Full time - 42 hours on average per week
Shifts - 4 on 4 off Rolling nights and days shift pattern
Shift times 0700-1900 + 1900-0700 - Paid Breaks
* Job Overview:
Mitie is looking for security officers who can deliver unprecedented customer service whilst creating a safe shopping environment, free from crime and the fear of crime for customers and colleagues. Working in a Shopping Centre Environment no 2 days are the same.
About the working location:
Festival Place is a 1.1m sq. ft shopping centre situated in the heart of Basingstoke, just off the M3, housing over 140 big brand stores including Next, Marks & Spencer, Apple, and H&M. It is home to over 20 mouthwatering eateries including BrewDog, Côte Brasserie, Las Iguanas, Ask Italian, Pizza Express, Wagamama, Pret, Five Guys, and Nando's and a 10 screen Vue multiplex cinema. Festival Place provides you with a safe experience whilst visiting. We employ a number of overt security measures, but also operate a number of covert security measures for your protection. More info can be found here: https://www.festivalplace.co.uk/
Main duties:
* To deliver industry leading customer service
* To deter violence, public order or ASB offences
* To conduct patrols of the premises.
* Liaising between CCTV Operators and The Duty Management Team to support the reduction of crime and stock loss for our retailers.
* Liaise with the store management teams and carrying our regular "Buddy" Store visits to assist with Crime prevention advice, identification of offenders and crime reporting.
* Work in collaboration with the Police and key partners where required to foster a great working relationship to reinforce the reduction of crime in the Town Centre
* To wear Body Worn CCTV to bolster up in the reduction of crime and increase colleague and customer safety
* To highlight and address any H&S concerns
* Testing of Live safety systems as required
* Attending Fire Alarm activations and assisting in evacuations in accordance with the Centres emergency plans.
Benefits to working with Mitie include:
* Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
* Access to MY FP App which offer local discounts to Festival Place Employees
* SIA Re-licencing programme
* Comprehensive induction and training programme
* Apprenticeship schemes
* Progression and development opportunities
* Free uniform supplied
* Contracted hours
* Annual leave entitlement
* Pension and Life insurance schemes
*Please Note*
You must hold a current SIA door supervisors licence and have a full 5-year checkable employment/education history to apply for this role
* Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services. * Access to MY FP App which offer local discounts to Festival Place Employees * SIA Re-licencing programme * Comprehensive induction and training programme * Apprenticeship schemes * Progression and development opportunities * Free uniform supplied * Contracted hours * Annual leave entitlement * Pension and Life insurance schemes *Please Note* You must hold a current SIA door supervisors licence and have a full 5-year checkable employment/education history to apply for this role
Pay rate: £13.47 PH (Salaried £29,603.14 PA)
Hours: Full time - 42 hours on average per week
Shifts - 4 on 4 off Rolling nights and days shift pattern
Shift times 0700-1900 + 1900-0700 - Paid Breaks
* Job Overview:
Mitie is looking for security officers who can deliver unprecedented customer service whilst creating a safe shopping environment, free from crime and the fear of crime for customers and colleagues. Working in a Shopping Centre Environment no 2 days are the same.
About the working location:
Festival Place is a 1.1m sq. ft shopping centre situated in the heart of Basingstoke, just off the M3, housing over 140 big brand stores including Next, Marks & Spencer, Apple, and H&M. It is home to over 20 mouthwatering eateries including BrewDog, Côte Brasserie, Las Iguanas, Ask Italian, Pizza Express, Wagamama, Pret, Five Guys, and Nando's and a 10 screen Vue multiplex cinema. Festival Place provides you with a safe experience whilst visiting. We employ a number of overt security measures, but also operate a number of covert security measures for your protection. More info can be found here: https://www.festivalplace.co.uk/
Main duties:
* To deliver industry leading customer service
* To deter violence, public order or ASB offences
* To conduct patrols of the premises.
* Liaising between CCTV Operators and The Duty Management Team to support the reduction of crime and stock loss for our retailers.
* Liaise with the store management teams and carrying our regular "Buddy" Store visits to assist with Crime prevention advice, identification of offenders and crime reporting.
* Work in collaboration with the Police and key partners where required to foster a great working relationship to reinforce the reduction of crime in the Town Centre
* To wear Body Worn CCTV to bolster up in the reduction of crime and increase colleague and customer safety
* To highlight and address any H&S concerns
* Testing of Live safety systems as required
* Attending Fire Alarm activations and assisting in evacuations in accordance with the Centres emergency plans.
Benefits to working with Mitie include:
* Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
* Access to MY FP App which offer local discounts to Festival Place Employees
* SIA Re-licencing programme
* Comprehensive induction and training programme
* Apprenticeship schemes
* Progression and development opportunities
* Free uniform supplied
* Contracted hours
* Annual leave entitlement
* Pension and Life insurance schemes
*Please Note*
You must hold a current SIA door supervisors licence and have a full 5-year checkable employment/education history to apply for this role
* Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services. * Access to MY FP App which offer local discounts to Festival Place Employees * SIA Re-licencing programme * Comprehensive induction and training programme * Apprenticeship schemes * Progression and development opportunities * Free uniform supplied * Contracted hours * Annual leave entitlement * Pension and Life insurance schemes *Please Note* You must hold a current SIA door supervisors licence and have a full 5-year checkable employment/education history to apply for this role
Security Officer
Ref: 9638241cce6140baa27c29e42ac7d4d5
Basingstoke, England
Mitie
Public Services & Safety