Head of HR Operations
Ref: 1a65c5d7484e438ba13b88bc552b03baReporting to the Director of People Services Hub, you'll drive performance, lead through change, and embed a culture of continuous improvement and collaboration. This is a fantastic opportunity to influence service transformation, champion innovation, and ensure our services remain responsive, compliant, and aligned with evolving needs., * Provide strategic leadership across operational HR teams
* Deliver high-quality, customer-focused services across the employee lifecycle
* Lead service transformation initiatives and embed new technologies (e.g., SAP SuccessFactors, automation, AI)
* Ensure compliance with employment law, GDPR, and internal governance
* Develop KPIs and use data insights to drive performance and service improvements
* Build strong relationships across the University and manage external providers
* Extensive experience leading large-scale HR operations or shared services * A track record of delivering efficient, user-focused services * Strong leadership and change management skills * Experience in Higher Education or the public sector.
* Deliver high-quality, customer-focused services across the employee lifecycle
* Lead service transformation initiatives and embed new technologies (e.g., SAP SuccessFactors, automation, AI)
* Ensure compliance with employment law, GDPR, and internal governance
* Develop KPIs and use data insights to drive performance and service improvements
* Build strong relationships across the University and manage external providers
* Extensive experience leading large-scale HR operations or shared services * A track record of delivering efficient, user-focused services * Strong leadership and change management skills * Experience in Higher Education or the public sector.
Head of HR Operations
Ref: 1a65c5d7484e438ba13b88bc552b03ba
Milton Keynes, England
Venn Group
Human Resources & Legal