Programme Manager
Ref: ff661ce2d2e74bcab8614d0c1cb4644fJob Overview
* The Mitie PMO team are embedded in the Clients office in Essex County Council. The PMO is responsible for the end-to-end delivery of all projects (strategy through to completion/close-out) in line with the agreed processes. Year on year project spend is approx. 28M GBP. The PMO maintains the FMP and pipeline of activity for the next financial year as well as reacting to insurance works and other ad-hoc activity. The PMO's main aim is to provide the Client with an auditable strategic planning, and project delivery solution, which ensures value for money and provides consistent delivery to quality whilst meeting key Core Estate and Schools estate time and budget constraints.
Main Duties
* Undertake the initial Principal Designer Role from Project inception
· Compile/Ensure the PCI information is prepared for handover to PM/Principal Contractor to collate & produce the CPP.
· Check CPP compliant and that all the client duties under CDM as appointed by ECC are fully undertaken.
Responsible for planning, governance and for overseeing the successful delivery of the Core Estates programme.
* Ensure Client requirements are developed and delivered robustly
* Maintain Client satisfaction/key stakeholder relationships
* Ensure programmes are delivered, and provide value for money
* Delivery to be assured within programme constraints (time, budget, quality)
* Governance of all reporting and process requirements
* Drive innovation and continuous improvements in project delivery
* Ensure the Programme and Project teams act as one.
Main Duties
Strategy and Planning:
* Under the direction of Operations Director support the development of strategy for the next financial year.
* Planning and project set-up (develop project delivery/procurement strategy, define the brief, on-board and engage with the project manager and consultant team).
* Support the project triage process where required.
* Set initial project timeline (liaise with the PM re the delivery).
* Develop a robust set of Client requirements and seek approval in line with account processes.
* Enter progress updates into the programme tracker (excel or technology platform)
* Develop project delivery strategy (consider all options). Seek sign-off in line with account processes.
* Define, engage with and on-board the team prior to the start of RIBA 2.
* Manage personally and ensure the Mitie team fully comply with CDM 2015 responsibilities contractually undertaken on behalf of the client.
* Deliver RIBA 0 and 1stages including drafting initial client brief or overseeing PM drafting for agreement and sign off by clients representative. Hand-over to PM at RIBA 2.
· Draft/Develop hand over Task Order/Client Brief to PM
* Develop and deliver a robust hand-over to the PM at RIBA 2.
Design:
* Act as governance during the design phase
* Ensure the project management team are handed over the Client's requirements Task Order/Client Brief.
* Introduce all relevant stakeholders to the project management team and support the PM in arranging the project kick-off meeting. Attend the preorder/preconstruction/prestart meetings.
* Attend design and project progress meetings as required.
* Assist the project management team in the delineation of roles and responsibilities.
* Prepare the initial, and regularly review the PM's Project Risk Register. Be prepared to support risk mitigation as required.
* Be prepared to support decision making and design sign-off as required
* Manage communication with the Client should there be a significant change to the Client's requirements.
* Review project management deliverables for completeness and accuracy against the Client's requirements.
* Be prepared to provide cover for the Project Managers when on leave.
Procurement:
* Ensure procurement processes and policy are adhered to
* Reviewing tender responses in support of the project manager
* Attend interviews as required
* Assist in tender scoring as required
* Assist in the development of the supplier recommendation
* Assist the Operations Director by highlighting capability and capacity gaps in the existing framework
* Manage PM's day to day on allocated projects liaise with other Programme managers, Cost manager and Operations manager to allocate resource effectively and fairly amongst the Projects Team.
· Over see the Minor Works team on All properties within your allocated estate
* Assist the project manager to resolve any commercial/delivery issues with suppliers.
Construction/Delivery:
* Ensure all projects are being managed in line with account processes and policy.
* Review the PM's Primary Programme
* Review the PM's updated risk register.
* Attend the construction Pre Start meeting.
* Act as first point of escalation for the Project Manager and internal stakeholders.
* Review the PM's progress reports and be prepared to support the resolution of issues to ensure the project is delivered to time, cost and quality.
* Review change control.
* Support the Project Manager with the resolution of risks and issues
* Lead discussions with the Client if there are changes to the Client requirements
* Drive Client decision making where required
Hand-over and Close- out:
* Provide governance over the hand-over and close-out process
* Attend the lessons learned meeting and input governance lessons
* Assist the PM in the collation of O&M Manuals, project sign-off and financial close-out.
BAU:
* Attend team meetings workshops as required.
* Support the Supplier Quarterly Business Review (QBR) meetings
* Chair Programme Meetings as required to review project progress with the PMO
* Providing technical input and mentoring
* Develop and deliver workshops (delivery focused) to maintain team culture and upskill.
* Develop and maintain a Programme Risk Register.
* Conduct a 'high risk call' meeting periodically to communicate and discuss infrastructure delivery risk across the portfolio.
What we are looking for
*
+ Project/Programme Management:
+ Previous real estate and construction experience essential
+ Skilled in the use of all project management documentation.
+ Must be able to travel as required to project destinations.
+ Able to solve multi-faceted and complex tasks.
+ Able to develop high quality reports.
+ Demonstrate a strong financial awareness.
Leadership and soft skills:
* Excellent communicator and able to deliver information in a logical, clear, and concise manner.
* Able to incentivise and manage a team.
* Excellent at building and maintaining relationships.
* Able to drive decision making at a senior level.
* Able to hold senior level conversations to present and discuss and resolve issues.
Technical:
* Has a good technical grounding in construction and office refurbishments.
* Understands the project team structure and their roles and responsibilities
* A detailed technical understanding or qualifications and experience of the delivery and installation of M&E projects especially with decarbonisation retro fit would be a distinct advantage.
IT:
* Comfortable with the use of Microsoft Project for basic planning.
* Competent with the use of Microsoft tools (Power Point, Excel, and word)
+ Previous real estate and construction experience essential + Skilled in the use of all project management documentation. + Must be able to travel as required to project destinations. + Able to solve multi-faceted and complex tasks. + Able to develop high quality reports. + Demonstrate a strong financial awareness. Leadership and soft skills: * Excellent communicator and able to deliver information in a logical, clear, and concise manner. * Able to incentivise and manage a team. * Excellent at building and maintaining relationships. * Able to drive decision making at a senior level. * Able to hold senior level conversations to present and discuss and resolve issues. Technical: * Has a good technical grounding in construction and office refurbishments. * Understands the project team structure and their roles and responsibilities * A detailed technical understanding or qualifications and experience of the delivery and installation of M&E projects especially with decarbonisation retro fit would be a distinct advantage. IT: * Comfortable with the use of Microsoft Project for basic planning. * Competent with the use of Microsoft tools (Power Point, Excel, and word)
* The Mitie PMO team are embedded in the Clients office in Essex County Council. The PMO is responsible for the end-to-end delivery of all projects (strategy through to completion/close-out) in line with the agreed processes. Year on year project spend is approx. 28M GBP. The PMO maintains the FMP and pipeline of activity for the next financial year as well as reacting to insurance works and other ad-hoc activity. The PMO's main aim is to provide the Client with an auditable strategic planning, and project delivery solution, which ensures value for money and provides consistent delivery to quality whilst meeting key Core Estate and Schools estate time and budget constraints.
Main Duties
* Undertake the initial Principal Designer Role from Project inception
· Compile/Ensure the PCI information is prepared for handover to PM/Principal Contractor to collate & produce the CPP.
· Check CPP compliant and that all the client duties under CDM as appointed by ECC are fully undertaken.
Responsible for planning, governance and for overseeing the successful delivery of the Core Estates programme.
* Ensure Client requirements are developed and delivered robustly
* Maintain Client satisfaction/key stakeholder relationships
* Ensure programmes are delivered, and provide value for money
* Delivery to be assured within programme constraints (time, budget, quality)
* Governance of all reporting and process requirements
* Drive innovation and continuous improvements in project delivery
* Ensure the Programme and Project teams act as one.
Main Duties
Strategy and Planning:
* Under the direction of Operations Director support the development of strategy for the next financial year.
* Planning and project set-up (develop project delivery/procurement strategy, define the brief, on-board and engage with the project manager and consultant team).
* Support the project triage process where required.
* Set initial project timeline (liaise with the PM re the delivery).
* Develop a robust set of Client requirements and seek approval in line with account processes.
* Enter progress updates into the programme tracker (excel or technology platform)
* Develop project delivery strategy (consider all options). Seek sign-off in line with account processes.
* Define, engage with and on-board the team prior to the start of RIBA 2.
* Manage personally and ensure the Mitie team fully comply with CDM 2015 responsibilities contractually undertaken on behalf of the client.
* Deliver RIBA 0 and 1stages including drafting initial client brief or overseeing PM drafting for agreement and sign off by clients representative. Hand-over to PM at RIBA 2.
· Draft/Develop hand over Task Order/Client Brief to PM
* Develop and deliver a robust hand-over to the PM at RIBA 2.
Design:
* Act as governance during the design phase
* Ensure the project management team are handed over the Client's requirements Task Order/Client Brief.
* Introduce all relevant stakeholders to the project management team and support the PM in arranging the project kick-off meeting. Attend the preorder/preconstruction/prestart meetings.
* Attend design and project progress meetings as required.
* Assist the project management team in the delineation of roles and responsibilities.
* Prepare the initial, and regularly review the PM's Project Risk Register. Be prepared to support risk mitigation as required.
* Be prepared to support decision making and design sign-off as required
* Manage communication with the Client should there be a significant change to the Client's requirements.
* Review project management deliverables for completeness and accuracy against the Client's requirements.
* Be prepared to provide cover for the Project Managers when on leave.
Procurement:
* Ensure procurement processes and policy are adhered to
* Reviewing tender responses in support of the project manager
* Attend interviews as required
* Assist in tender scoring as required
* Assist in the development of the supplier recommendation
* Assist the Operations Director by highlighting capability and capacity gaps in the existing framework
* Manage PM's day to day on allocated projects liaise with other Programme managers, Cost manager and Operations manager to allocate resource effectively and fairly amongst the Projects Team.
· Over see the Minor Works team on All properties within your allocated estate
* Assist the project manager to resolve any commercial/delivery issues with suppliers.
Construction/Delivery:
* Ensure all projects are being managed in line with account processes and policy.
* Review the PM's Primary Programme
* Review the PM's updated risk register.
* Attend the construction Pre Start meeting.
* Act as first point of escalation for the Project Manager and internal stakeholders.
* Review the PM's progress reports and be prepared to support the resolution of issues to ensure the project is delivered to time, cost and quality.
* Review change control.
* Support the Project Manager with the resolution of risks and issues
* Lead discussions with the Client if there are changes to the Client requirements
* Drive Client decision making where required
Hand-over and Close- out:
* Provide governance over the hand-over and close-out process
* Attend the lessons learned meeting and input governance lessons
* Assist the PM in the collation of O&M Manuals, project sign-off and financial close-out.
BAU:
* Attend team meetings workshops as required.
* Support the Supplier Quarterly Business Review (QBR) meetings
* Chair Programme Meetings as required to review project progress with the PMO
* Providing technical input and mentoring
* Develop and deliver workshops (delivery focused) to maintain team culture and upskill.
* Develop and maintain a Programme Risk Register.
* Conduct a 'high risk call' meeting periodically to communicate and discuss infrastructure delivery risk across the portfolio.
What we are looking for
*
+ Project/Programme Management:
+ Previous real estate and construction experience essential
+ Skilled in the use of all project management documentation.
+ Must be able to travel as required to project destinations.
+ Able to solve multi-faceted and complex tasks.
+ Able to develop high quality reports.
+ Demonstrate a strong financial awareness.
Leadership and soft skills:
* Excellent communicator and able to deliver information in a logical, clear, and concise manner.
* Able to incentivise and manage a team.
* Excellent at building and maintaining relationships.
* Able to drive decision making at a senior level.
* Able to hold senior level conversations to present and discuss and resolve issues.
Technical:
* Has a good technical grounding in construction and office refurbishments.
* Understands the project team structure and their roles and responsibilities
* A detailed technical understanding or qualifications and experience of the delivery and installation of M&E projects especially with decarbonisation retro fit would be a distinct advantage.
IT:
* Comfortable with the use of Microsoft Project for basic planning.
* Competent with the use of Microsoft tools (Power Point, Excel, and word)
+ Previous real estate and construction experience essential + Skilled in the use of all project management documentation. + Must be able to travel as required to project destinations. + Able to solve multi-faceted and complex tasks. + Able to develop high quality reports. + Demonstrate a strong financial awareness. Leadership and soft skills: * Excellent communicator and able to deliver information in a logical, clear, and concise manner. * Able to incentivise and manage a team. * Excellent at building and maintaining relationships. * Able to drive decision making at a senior level. * Able to hold senior level conversations to present and discuss and resolve issues. Technical: * Has a good technical grounding in construction and office refurbishments. * Understands the project team structure and their roles and responsibilities * A detailed technical understanding or qualifications and experience of the delivery and installation of M&E projects especially with decarbonisation retro fit would be a distinct advantage. IT: * Comfortable with the use of Microsoft Project for basic planning. * Competent with the use of Microsoft tools (Power Point, Excel, and word)
Programme Manager
Ref: ff661ce2d2e74bcab8614d0c1cb4644f
Chelmsford, England
Mitie
Consulting & Strategy