Admin Support
Ref: b08d752785f249539b0197f8f0ac5896Join Our Team as Admin Support - Scheduling Helpdesk (Permanent Role, Monday to Friday Day Shifts)
Are you highly organised, calm under pressure, and looking for a consistent administrative role that helps keep essential operations running smoothly? We're looking for a dedicated Admin Support Officer to join our Scheduling Helpdesk at the National Operations Centre in Northampton, working Monday to Friday during daytime hours.
What You'll Do:
Support Scheduling Operations:
You'll play a vital role in the day-to-day running of our Scheduling Helpdesk-managing shift bookings, processing updates from field teams, and ensuring every schedule is accurate and up to date.
Liaise with Stakeholders:
You'll act as a key contact for managers, team leaders, and field staff-providing timely updates, confirming cover arrangements, and helping to resolve booking queries efficiently.
Maintain System Accuracy:
Using our internal scheduling tools, you'll log, update, and audit shift data, ensuring accuracy and compliance at every step.
Follow Structured Processes:
You'll follow clear operational procedures while adapting to contract-specific requirements, always delivering a professional and consistent service.
Provide Reliable Support:
Your punctuality, attention to detail, and proactive approach will help keep the helpdesk running smoothly throughout each working day.
What We're Looking For:
* Organised and Detail-Focused: You're methodical in your approach and can juggle multiple admin tasks without losing focus.
* Comfortable with Technology: You pick up systems quickly and are confident using tools like Outlook, Excel, and bespoke scheduling platforms.
* Strong Communicator: You're able to provide clear and professional responses, whether by phone or email.
* Team-Oriented: You enjoy being part of a supportive team and contributing to a positive, collaborative work environment.
* Reliable and Consistent: You take pride in showing up, staying focused, and getting the job done to a high standard every day.
Why Join Us?
* Monday to Friday Shifts: Enjoy a consistent daytime work schedule that supports work-life balance.
* Full Training Provided: You'll receive comprehensive training to help you succeed in your role and feel confident with our systems and processes.
* Friendly Team Culture: You'll be part of a professional and supportive helpdesk team that values clear communication, teamwork, and a shared commitment to excellence.
Comprehensive Benefits Include:
* Virtual GP services for you and your household
* Early access to earnings and financial wellbeing tools via Salary Finance
* Customisable benefits via our Choices platform - including dental plans, discounted tech, holiday purchase options and more
* Access to MiDeals for discounts on high street retailers, gyms, travel, and entertainment
* Cycle-to-work scheme, enhanced pension contributions, and life cover
* Mitie Matching Share Plan and Save-as-you-earn scheme
* Recognition through the Mitie Stars rewards programme - monthly and annual prizes up to £10,000
Mitie is the UK's leading facilities and professional services company, with over 76,000 employees supporting essential services in hospitals, schools, government, and corporate sectors since 1987.
Join our Scheduling Helpdesk and be part of the engine that keeps operations running smoothly. Apply today.
* Monday to Friday Shifts: Enjoy a consistent daytime work schedule that supports work-life balance. * Full Training Provided: You'll receive comprehensive training to help you succeed in your role and feel confident with our systems and processes. * Friendly Team Culture: You'll be part of a professional and supportive helpdesk team that values clear communication, teamwork, and a shared commitment to excellence. Comprehensive Benefits Include: * Virtual GP services for you and your household * Early access to earnings and financial wellbeing tools via Salary Finance * Customisable benefits via our Choices platform - including dental plans, discounted tech, holiday purchase options and more * Access to MiDeals for discounts on high street retailers, gyms, travel, and entertainment * Cycle-to-work scheme, enhanced pension contributions, and life cover * Mitie Matching Share Plan and Save-as-you-earn scheme * Recognition through the Mitie Stars rewards programme - monthly and annual prizes up to £10,000
* Organised and Detail-Focused: You're methodical in your approach and can juggle multiple admin tasks without losing focus. * Comfortable with Technology: You pick up systems quickly and are confident using tools like Outlook, Excel, and bespoke scheduling platforms. * Strong Communicator: You're able to provide clear and professional responses, whether by phone or email. * Team-Oriented: You enjoy being part of a supportive team and contributing to a positive, collaborative work environment. * Reliable and Consistent: You take pride in showing up, staying focused, and getting the job done to a high standard every day.
Are you highly organised, calm under pressure, and looking for a consistent administrative role that helps keep essential operations running smoothly? We're looking for a dedicated Admin Support Officer to join our Scheduling Helpdesk at the National Operations Centre in Northampton, working Monday to Friday during daytime hours.
What You'll Do:
Support Scheduling Operations:
You'll play a vital role in the day-to-day running of our Scheduling Helpdesk-managing shift bookings, processing updates from field teams, and ensuring every schedule is accurate and up to date.
Liaise with Stakeholders:
You'll act as a key contact for managers, team leaders, and field staff-providing timely updates, confirming cover arrangements, and helping to resolve booking queries efficiently.
Maintain System Accuracy:
Using our internal scheduling tools, you'll log, update, and audit shift data, ensuring accuracy and compliance at every step.
Follow Structured Processes:
You'll follow clear operational procedures while adapting to contract-specific requirements, always delivering a professional and consistent service.
Provide Reliable Support:
Your punctuality, attention to detail, and proactive approach will help keep the helpdesk running smoothly throughout each working day.
What We're Looking For:
* Organised and Detail-Focused: You're methodical in your approach and can juggle multiple admin tasks without losing focus.
* Comfortable with Technology: You pick up systems quickly and are confident using tools like Outlook, Excel, and bespoke scheduling platforms.
* Strong Communicator: You're able to provide clear and professional responses, whether by phone or email.
* Team-Oriented: You enjoy being part of a supportive team and contributing to a positive, collaborative work environment.
* Reliable and Consistent: You take pride in showing up, staying focused, and getting the job done to a high standard every day.
Why Join Us?
* Monday to Friday Shifts: Enjoy a consistent daytime work schedule that supports work-life balance.
* Full Training Provided: You'll receive comprehensive training to help you succeed in your role and feel confident with our systems and processes.
* Friendly Team Culture: You'll be part of a professional and supportive helpdesk team that values clear communication, teamwork, and a shared commitment to excellence.
Comprehensive Benefits Include:
* Virtual GP services for you and your household
* Early access to earnings and financial wellbeing tools via Salary Finance
* Customisable benefits via our Choices platform - including dental plans, discounted tech, holiday purchase options and more
* Access to MiDeals for discounts on high street retailers, gyms, travel, and entertainment
* Cycle-to-work scheme, enhanced pension contributions, and life cover
* Mitie Matching Share Plan and Save-as-you-earn scheme
* Recognition through the Mitie Stars rewards programme - monthly and annual prizes up to £10,000
Mitie is the UK's leading facilities and professional services company, with over 76,000 employees supporting essential services in hospitals, schools, government, and corporate sectors since 1987.
Join our Scheduling Helpdesk and be part of the engine that keeps operations running smoothly. Apply today.
* Monday to Friday Shifts: Enjoy a consistent daytime work schedule that supports work-life balance. * Full Training Provided: You'll receive comprehensive training to help you succeed in your role and feel confident with our systems and processes. * Friendly Team Culture: You'll be part of a professional and supportive helpdesk team that values clear communication, teamwork, and a shared commitment to excellence. Comprehensive Benefits Include: * Virtual GP services for you and your household * Early access to earnings and financial wellbeing tools via Salary Finance * Customisable benefits via our Choices platform - including dental plans, discounted tech, holiday purchase options and more * Access to MiDeals for discounts on high street retailers, gyms, travel, and entertainment * Cycle-to-work scheme, enhanced pension contributions, and life cover * Mitie Matching Share Plan and Save-as-you-earn scheme * Recognition through the Mitie Stars rewards programme - monthly and annual prizes up to £10,000
* Organised and Detail-Focused: You're methodical in your approach and can juggle multiple admin tasks without losing focus. * Comfortable with Technology: You pick up systems quickly and are confident using tools like Outlook, Excel, and bespoke scheduling platforms. * Strong Communicator: You're able to provide clear and professional responses, whether by phone or email. * Team-Oriented: You enjoy being part of a supportive team and contributing to a positive, collaborative work environment. * Reliable and Consistent: You take pride in showing up, staying focused, and getting the job done to a high standard every day.
Admin Support
Ref: b08d752785f249539b0197f8f0ac5896
Northampton, England
Mitie
Administration & Customer Service