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Disrepair Technical Support Officer - Housing Association (North London)
Rate: £27.53 per hour (via umbrella)
Contract: Rolling 3-6 months
Working Pattern: 3-4 days on-site, 1-2 days from home

We're seeking a Disrepair Technical Support Officer to join a dynamic housing association based in North London. Working closely with the Disrepair Lead, you'll play a vital role in supporting the effective delivery of the disrepair service.

Key Responsibilities:

• Compile reports and monitor KPIs

• Manage and route disrepair queries appropriately

• Monitor service delivery, collect contractor data, and ensure value for money

• Collate and present information clearly for a range of audiences

• Act as the key contact for contractors and frontline staff

• Resolve issues and support ongoing service improvements

• Provide general administrative support to the disrepair team

This role requires excellent communication, strong organisational skills, and the ability to work flexibly in a fast-paced environment.

Previous experience working in a housing or property team is required.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.