Targeted Housing Advisor - Sutton
Ref: 3430373225_1753184717Provide advice in such areas, but not exclusively, as security of tenure, possession
proceedings, housing rights following relationship breakdown, welfare and housing
benefits, tax credits, debt counselling, housing options, employment and training
opportunities, provision of support services or long term accommodation options.
? Take a casework approach to seek out solutions to meet the needs of customers
assisting them to access the services they need to support desired outcomes.
? Develop and review solution focussed and person centred action/support plans
with both short and long term aims as required to meet the stated needs of the
customer.
? Forge and maintain effective working relationships and work collaboratively with
internal and external individuals and organisations to provide advice and support to
vulnerable adults and young people.
? Make relevant enquiries, assess eligibility for accommodation and make complex
decisions in accordance with prevailing legislation and codes of guidance, case
law and policy, with particular emphasis on Housing Act 1996 as amended by the
Homelessness Act 2002 & 2004, or subsequent legislation.
? Issue robust decision letters in a way that meets the requirement of the prevailing
legislation, codes of guidance and case law.
? Identify risk and take appropriate action to mitigate against excessive or avoidable
risk, alerting senior managers where appropriate.
? Contribute and participate in the development and maintenance of policies and
procedures to provide and promote continuous improvement and a quality service.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.