Account Executive
Ref: e0cc4423efcd4838812d1331f0c90ff3Reporting to: Account Director or Senior Account Director, Fuse is seeking an ambitious and motivated Senior Account Executive to join the Events & Live Experiences Team. This role will be working on one of our motorsport clients, working in collaboration with the team to develop and implement world class events, hospitality programmes and brand experiences, both at and away from track. The role will be broad and varied, supporting motorsport account team(s) in managing and administrating the client's sponsorship activations and hospitality programmes, with a focus on event planning, supplier coordination, leading on specific workstreams, and financial and general administration and best practice.
The successful candidate will be joining a creative and dynamic team and supporting on on-going projects. Main day-to-day responsibilities will include, but not limited to:
Client Support, Administration & Relationship Management:
* Assist in managing client relationships, supporting the senior team in frequent communication and client requests
* Respond to client inquiries promptly, ensuring that all hospitality and events needs are addressed effectively
* Help maintain a strong, positive relationship with clients, always providing exceptional service and actively managing client expectations, ensuring efficient communication
* Account administration lead, including ownership of status and other tracking documents, meeting agendas and minutes
* Lead on administrative tasks relating to the planning and executing of events, such as coordinating event materials, arranging shipments and preparing key documents
* Lead on team coordination and travel planning and management
* Financial account support including raising POs, invoicing, supplier payments and assisting with budget tracking
* Contribute to management of event budgets, ensuring all expenses are accounted for and financial reconciliation is completed accurately
* Supporting the creation and distribution of guest communications and pass management
* Assist with post-event reporting and follow up communications, including gathering feedback
Event Planning & Guest Management:
* Assist in creating event timelines, schedules, and itineraries for clients and their guests during race weekends
* Collaborate with clients and internal teams to elevate experiences
* Work closely with vendors, venues and suppliers to ensure aspects of event execution such as catering, service, merchandise, and logistics are aligned with client expectations
* Research, coordination and liaison with suppliers to ensure the most suitable and cost efficient options are used e.g. for collateral/branding, gifting, hotels
* Assist in setup and operation of hospitality suites, VIP areas and activations
* Creation and coordination of rooming lists, guest itineraries and guest briefing packs
* Assist with experiences management on site for guests
* Provide exceptional on-site support to clients and guests, addressing and raising any last minute requests or issues that may arise
On-Site Support:
* Travel to F1 race events to provide onsite support, ensuring smooth operations and high-level client service across race weekends
* Lead on specific workstreams across a race weekend (including: gifting, merchandise, accommodation, transport, catering) taking ownership and ensuring seamless execution
* Assist the team with trouble shooting any issues and going over and above to provide a premium guest experience
Client & Team Collaboration:
* Work closely with more senior account team members to ensure alignment on event deliverables and client expectations
* Collaborate with internal and external teams and suppliers to ensure event content, print collateral, and branding are delivered on time and to a high standard
* Support team members, interns and onsite event staff, ensuring they have the resources and guidance needed to assist with event execution
* Experience in account management, event planning, or hospitality management ideally in a sports marketing agency or related industry * Proven experience managing client accounts and delivering exceptional service * Excellent communication (verbal and written), organisational, and multitasking skills * Ability to work well under pressure and manage multiple tasks simultaneously, especially during race weekends * Strong problem-solving skills and attention to detail * High level PowerPoint and Excel skills and confidence to present internally and externally * Great attention to detail and the ability to pull together client facing documents and communications quickly and accurately * Must be eligible to work in the UK and able to travel globally for race events You need to have the ability & willingness to work flexibly, usually in the London office, with occasional UK travel, on-site at events and some weekend work. This is a full-time role & you must be eligible to work in the UK.
The successful candidate will be joining a creative and dynamic team and supporting on on-going projects. Main day-to-day responsibilities will include, but not limited to:
Client Support, Administration & Relationship Management:
* Assist in managing client relationships, supporting the senior team in frequent communication and client requests
* Respond to client inquiries promptly, ensuring that all hospitality and events needs are addressed effectively
* Help maintain a strong, positive relationship with clients, always providing exceptional service and actively managing client expectations, ensuring efficient communication
* Account administration lead, including ownership of status and other tracking documents, meeting agendas and minutes
* Lead on administrative tasks relating to the planning and executing of events, such as coordinating event materials, arranging shipments and preparing key documents
* Lead on team coordination and travel planning and management
* Financial account support including raising POs, invoicing, supplier payments and assisting with budget tracking
* Contribute to management of event budgets, ensuring all expenses are accounted for and financial reconciliation is completed accurately
* Supporting the creation and distribution of guest communications and pass management
* Assist with post-event reporting and follow up communications, including gathering feedback
Event Planning & Guest Management:
* Assist in creating event timelines, schedules, and itineraries for clients and their guests during race weekends
* Collaborate with clients and internal teams to elevate experiences
* Work closely with vendors, venues and suppliers to ensure aspects of event execution such as catering, service, merchandise, and logistics are aligned with client expectations
* Research, coordination and liaison with suppliers to ensure the most suitable and cost efficient options are used e.g. for collateral/branding, gifting, hotels
* Assist in setup and operation of hospitality suites, VIP areas and activations
* Creation and coordination of rooming lists, guest itineraries and guest briefing packs
* Assist with experiences management on site for guests
* Provide exceptional on-site support to clients and guests, addressing and raising any last minute requests or issues that may arise
On-Site Support:
* Travel to F1 race events to provide onsite support, ensuring smooth operations and high-level client service across race weekends
* Lead on specific workstreams across a race weekend (including: gifting, merchandise, accommodation, transport, catering) taking ownership and ensuring seamless execution
* Assist the team with trouble shooting any issues and going over and above to provide a premium guest experience
Client & Team Collaboration:
* Work closely with more senior account team members to ensure alignment on event deliverables and client expectations
* Collaborate with internal and external teams and suppliers to ensure event content, print collateral, and branding are delivered on time and to a high standard
* Support team members, interns and onsite event staff, ensuring they have the resources and guidance needed to assist with event execution
* Experience in account management, event planning, or hospitality management ideally in a sports marketing agency or related industry * Proven experience managing client accounts and delivering exceptional service * Excellent communication (verbal and written), organisational, and multitasking skills * Ability to work well under pressure and manage multiple tasks simultaneously, especially during race weekends * Strong problem-solving skills and attention to detail * High level PowerPoint and Excel skills and confidence to present internally and externally * Great attention to detail and the ability to pull together client facing documents and communications quickly and accurately * Must be eligible to work in the UK and able to travel globally for race events You need to have the ability & willingness to work flexibly, usually in the London office, with occasional UK travel, on-site at events and some weekend work. This is a full-time role & you must be eligible to work in the UK.
Account Executive
Ref: e0cc4423efcd4838812d1331f0c90ff3London, England
Omnicom Media Group UK (OMG)
Sales & Business Development