Store Detective Supervisor
Ref: cf708552626a4b98850e060ff9128b12Job Title: Security Store Detective Supervisor
Location: London & Essex / Kent (Travel Required across London M25) with own access to vehicle
Salary: Competitive + Travel Expenses + Benefits
About Us:
We are a leading provider of retail security solutions, partnering with national retailers to deliver a safe and secure shopping environment. We are currently seeking a proactive and experienced Store Detective Supervisor to oversee and support a team of 12 store detectives across the London / Kent and Essex region with our B&Q Contract.
Job Summary:
As the Store Detective Supervisor, you will be responsible for the management, support, and development of a team of store detectives. This includes conducting regular welfare visits, training, rota management, and liaising with our national crime centre and our stakeholders B&Q. You will play a critical role in ensuring operational excellence and the safety of store environments.
Key Responsibilities:
* Supervise and support a team of 12 store detectives across various locations numbers of stores close by London, Kent and Essex.
* Travel regularly to conduct welfare checks, on-site audits, and performance evaluations.
* Deliver training and mentoring to new and existing detectives to maintain high operational standards.
* Liaise close by with retail clients and the National Crime Centre to ensure coordinated deployment and crime reporting.
* Create and manage staff rotas, ensuring adequate cover and operational continuity.
* Monitor and audit performance to maintain service quality and adherence to company policies.
* Provide regular reports to Operation Management on team performance, incidents, and site activity.
Essential Requirements:
* Proven experience in a supervisory security role, ideally within the retail or loss prevention sector.
* Excellent interpersonal and leadership skills.
* Strong organisational and time management abilities.
* Valid SIA licence (Security Guarding or Door Supervisor).
* Full UK driving licence with access to your own vehicle and willingness to travel throughout London and Essex /Kent.
* Good knowledge of Loss prevention and procedures related to retail acquisitive crime.
* IT literate with ability to complete reports and rota systems.
Desirable:
* Previous experience liaising with law enforcement agencies or national crime centres.
* Experience in conducting audits and compliance checks.
* Conduct regular site visits, actively engaging with B&Q colleague and fostering strong customer relationships across the contract.
* Attend regional and national meetings, contributing to improving performance.
Benefits:
* Competitive salary with mileage and travel expenses will be paid.
* Ongoing professional development
* equipment provided
* Opportunities for advancement within the company
20 % Discount with B&Q and various discounts within Mitie and also Benefits with being part of Mitie shares.
How to Apply:
Please submit your CV along with a cover letter detailing your relevant experience and why you are a good fit for the role.
* Competitive salary with mileage and travel expenses will be paid. * Ongoing professional development * equipment provided * Opportunities for advancement within the company 20 % Discount with B&Q and various discounts within Mitie and also Benefits with being part of Mitie shares.
* Proven experience in a supervisory security role, ideally within the retail or loss prevention sector. * Excellent interpersonal and leadership skills. * Strong organisational and time management abilities. * Valid SIA licence (Security Guarding or Door Supervisor). * Full UK driving licence with access to your own vehicle and willingness to travel throughout London and Essex /Kent. * Good knowledge of Loss prevention and procedures related to retail acquisitive crime. * IT literate with ability to complete reports and rota systems. Desirable: * Previous experience liaising with law enforcement agencies or national crime centres. * Experience in conducting audits and compliance checks. * Conduct regular site visits, actively engaging with B&Q colleague and fostering strong customer relationships across the contract. * Attend regional and national meetings, contributing to improving performance.
Location: London & Essex / Kent (Travel Required across London M25) with own access to vehicle
Salary: Competitive + Travel Expenses + Benefits
About Us:
We are a leading provider of retail security solutions, partnering with national retailers to deliver a safe and secure shopping environment. We are currently seeking a proactive and experienced Store Detective Supervisor to oversee and support a team of 12 store detectives across the London / Kent and Essex region with our B&Q Contract.
Job Summary:
As the Store Detective Supervisor, you will be responsible for the management, support, and development of a team of store detectives. This includes conducting regular welfare visits, training, rota management, and liaising with our national crime centre and our stakeholders B&Q. You will play a critical role in ensuring operational excellence and the safety of store environments.
Key Responsibilities:
* Supervise and support a team of 12 store detectives across various locations numbers of stores close by London, Kent and Essex.
* Travel regularly to conduct welfare checks, on-site audits, and performance evaluations.
* Deliver training and mentoring to new and existing detectives to maintain high operational standards.
* Liaise close by with retail clients and the National Crime Centre to ensure coordinated deployment and crime reporting.
* Create and manage staff rotas, ensuring adequate cover and operational continuity.
* Monitor and audit performance to maintain service quality and adherence to company policies.
* Provide regular reports to Operation Management on team performance, incidents, and site activity.
Essential Requirements:
* Proven experience in a supervisory security role, ideally within the retail or loss prevention sector.
* Excellent interpersonal and leadership skills.
* Strong organisational and time management abilities.
* Valid SIA licence (Security Guarding or Door Supervisor).
* Full UK driving licence with access to your own vehicle and willingness to travel throughout London and Essex /Kent.
* Good knowledge of Loss prevention and procedures related to retail acquisitive crime.
* IT literate with ability to complete reports and rota systems.
Desirable:
* Previous experience liaising with law enforcement agencies or national crime centres.
* Experience in conducting audits and compliance checks.
* Conduct regular site visits, actively engaging with B&Q colleague and fostering strong customer relationships across the contract.
* Attend regional and national meetings, contributing to improving performance.
Benefits:
* Competitive salary with mileage and travel expenses will be paid.
* Ongoing professional development
* equipment provided
* Opportunities for advancement within the company
20 % Discount with B&Q and various discounts within Mitie and also Benefits with being part of Mitie shares.
How to Apply:
Please submit your CV along with a cover letter detailing your relevant experience and why you are a good fit for the role.
* Competitive salary with mileage and travel expenses will be paid. * Ongoing professional development * equipment provided * Opportunities for advancement within the company 20 % Discount with B&Q and various discounts within Mitie and also Benefits with being part of Mitie shares.
* Proven experience in a supervisory security role, ideally within the retail or loss prevention sector. * Excellent interpersonal and leadership skills. * Strong organisational and time management abilities. * Valid SIA licence (Security Guarding or Door Supervisor). * Full UK driving licence with access to your own vehicle and willingness to travel throughout London and Essex /Kent. * Good knowledge of Loss prevention and procedures related to retail acquisitive crime. * IT literate with ability to complete reports and rota systems. Desirable: * Previous experience liaising with law enforcement agencies or national crime centres. * Experience in conducting audits and compliance checks. * Conduct regular site visits, actively engaging with B&Q colleague and fostering strong customer relationships across the contract. * Attend regional and national meetings, contributing to improving performance.
Store Detective Supervisor
Ref: cf708552626a4b98850e060ff9128b12
London, England
Mitie
Public Services & Safety