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Project Support Officer - Digital Infrastructure

Eden Brown Synergy is working with a leading public sector organisation, based in West Sussex, who are seeking a proactive and highly organised Project Support Officer - Digital Infrastructure to join a high-performing team driving forward digital connectivity and innovation. This is an exciting opportunity to support transformational work improving gigabit-capable broadband access for communities, businesses, and public services.

This role is pivotal to enabling the delivery of digital infrastructure projects across the organisation by providing expert project coordination and operational support. You'll work closely with internal and external stakeholders, including central government and telecoms industry partners, to ensure the smooth running of initiatives that will shape the county's digital future.

Hybrid working is offered, with the expectation of attending key meetings, events, and team collaboration sessions in person as required.

Key Responsibilities:
* Support project governance by maintaining and managing documentation, data, and change control processes across all digital infrastructure workstreams.
* Collate, coordinate, and analyse project data to inform performance monitoring, risk identification, and decision-making.
* Assist in the planning and staging of meetings, workshops, stakeholder events, and Member briefings.
* Act as a first point of contact for public and stakeholder enquiries, ensuring timely and consistent communication.
* Support the delivery of multiple projects simultaneously and, as experience grows, lead on small-scale project work.
* Work with mapping and data tools to support the development of strategic connectivity approaches.
* Provide coaching and support to colleagues on project processes and documentation.
* Maintain accurate budget records and provide reporting to support effective financial oversight.
* Monitor compliance with project management standards and frameworks across all activities.

Essential Skills and Experience:
* Demonstrable experience providing project support within a fast-paced, multi-stakeholder environment.
* Strong organisational and analytical skills with the ability to prioritise work and meet deadlines.
* Excellent communication skills with experience engaging confidently with senior stakeholders.
* Advanced IT proficiency, particularly in MS Word, Excel, PowerPoint, and data management tools.
* Sound knowledge of project management principles and change control processes.
* Strong problem-solving skills with the ability to work independently and take initiative.
* Confidence in managing and presenting data to inform reporting and decision-making.

Desirable:
* HNC/HND or equivalent experience in a relevant field.
* Diploma in Management Studies (DMS) or equivalent.
* Experience using MS Project or similar project planning tools.
* Knowledge of digital infrastructure or telecommunications deployment.
* Experience of event planning and stakeholder engagement.

If you're driven to make a difference and thrive in a collaborative, data-informed, and digitally focused environment, we welcome your application for this vital role.

Please apply with an up-to-date CV for immediate consideration.

Eden Brown Synergy is an equal opportunities employer.

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