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Job Title : Contracts Surveyor ( Repairs & Maintenance )
Council : Harrow
Payrate : £25.77 p/h umb
Job Description :
s a member of the Housing Asset Management Team, contribute towards
achievement of the services aims and objectives as contained in the Smarter
Housing Plan and Repairs Policies
To act as a lead professional in all aspects of repairs and maintenance inspections
and the management of repairs providing technical advice in all matters relating to
the building stock in a customer focused manner for tenanted and void properties
To manage the performance delivery of repairs and maintenance term contractors to
ensure that the services provided are carried out in a professional and efficient
manner, ensuring that works are carried out within agreed constraints of time,
budget, quality, value for money and customer performance criteria.
To ensure that contractor performance is in compliance with statutory legislation,
building regulations, health and safety policies and financial regulations.
To be responsible for managing customer complaints, formal enquiries, insurance,
compensation and legal claims in a timely manner with a satisfactory outcome and
that corrective action is taken to prevent re-occurrences or to improve the service.
Working collaboratively with the Responsive Repairs Maintenance and Cyclical Services
Manager and other members of the Asset Management Team to ensure a holistic approach
to Asset management and working with the wider Housing Team in a 'One Team' approach.
This will include leading on the service specific elements of implementing the new Housing
Information Systems.
To be responsible for resolving customer complaints/claims quickly and to a satisfactory
outcome.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.