Benefits Assessment Officer - Northamptonshire
Ref: 3422882625_1751459923Job Opportunity: Benefits Officer
Location: Finance & Performance Directorate, Revenues and Benefits Services
Reports to: Benefits Team Leader
Join our dedicated Revenues and Benefits Services team as a Benefits Officer, where youll play a vital role in assessing and processing Housing Benefit and Council Tax Support claims. This is an exciting opportunity to make a direct impact in supporting local residents, ensuring fair access to benefits in line with legislation and council policy.
Key Responsibilities:
Assess and determine benefit claims accurately and efficiently
Liaise with claimants, landlords, DWP, HMRC, and third parties
Manage changes in circumstances and update records accordingly
Proactively detect and refer suspected fraudulent claims
Provide advice and support to the public on benefits and entitlements
What We're Looking For:
Strong attention to detail and excellent communication skills
Knowledge of Housing Benefit and Council Tax Support legislation
Ability to manage a varied caseload in a fast-paced environment
Commitment to equal opportunities and excellent customer service
Be part of a supportive team, make a difference in your community, and help ensure residents get the support they need.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.