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Contract: Permanent
Type: Full Time
Hours: 37.5 hours per week
Pay: £15.45 p/h
Location: AXIOM Education - Edinburgh - Craigroyston High School

Job Information

Deliver excellent service standards for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements.

Main Duties

· To manage the Janitorial Team ensuring that they carry out their duties effectively and efficiently in

accordance with contractual requirements.

· To arrange and organise the work of the Janitorial Team, identifying priorities in the work programme and

organising workloads to ensure that adequate staffing resources are available at the location during the

contractual periods.

· To deliver the agreed services within the budget allocated to their role and to the standard required.

· To develop good Client and Customer relationships as well as key communications with other Senior

Janitors/Senior Caretakers/Senior Site Support Officer's or Senior Site Superintendents on the Contract and

within the MITIE's Portfolio.

· To follow the Company's Health, Safety and Quality procedures within the course of the role and when

dealing with the management of assigned sub-contractors when on site.

· To undertake successfully the training matrix specific to this role.

· Monitor the Service Desk and manage the completion of events/tasks and planned maintenance logged in

accordance with Management and Contract agreements.

· Complete such documentation and reports as required by management to effectively control site

operations.

· Supervise and coordinate workloads for existing janitorial and cleaning staff and report directly to the

Facilities Manager any issues as and when they arise. This includes monitoring overtime, annual leave,

sickness and arranging temporary cover ensuring that best use is made of staffing resources.

· Supervise and or assist in the preparation of rooms and halls for a range of uses, including setting out,

removal and storage of furniture and equipment, erecting and dismantling stages, platforms, etc. All of this

in accordance with health and safety and manual handling procedures relating to training provided.

· Security of building including the opening of the premises and grounds at prescribed times and ensuring

that these are secured at the end of the working day. Co-operating with all appropriate personnel and

agencies in maintaining the security of the premises. Maintaining the keys in their possession for

emergency call-out purposes.

· Whilst in attendance, patrolling the premises and associated grounds, monitoring of public areas and

generally ensuring that security is maintained during hours of opening. This may include the operation and

monitoring of closed circuit television (CCTV) equipment and the use of radio communication devices.

· Responding to emergency call-outs in accordance with established procedures, including attending at the

location, contacting the appropriate authorities, inspecting for damage and theft, effecting temporary

repairs and, where necessary, liaising with contractors/emergency services on site.

· Supervise the carrying out of prescribed procedures in the event of fire, flooding, accident or damage,

including liaising with appropriate staff, contractors, etc. Informing the appropriate member of staff as and

when security or safety risks arise. Also taking appropriate action where and when it is deemed safe to do

so, including liaison with the police, e.g. in relation to unauthorised entry or vandalism.

· To supervisor and/or clean designated areas as directed by your Line Manager, e.g. outside areas, car

parks, drains, boiler houses, stores, etc. This may include cleaning up after contractors during closure

periods.

What we are looking for
* Caretaking experience is preferred however training can be provided.
* Reliable and hardworking with a professional attitude.
* Ability to work to a schedule and as part of a team.
* Capable of working to their own initiative where appropriate.
* Be open and honest.
* Be self-driven and determined.
* Strive for continuous improvements in service delivery.

Mitie is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references.

If you are working in regulated activity please note that you are subject to the following:
* It is a criminal offence for people who are barred from working regulated activity to apply for roles that require them to work unsupervised with that particular group (i.e. vulnerable adults, children or both).
* This post is exempt from the Rehabilitation of Offenders Act 1974 and Mitie is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children or vulnerable adults.
If you are working in regulated activity please note that you are subject to the following: * It is a criminal offence for people who are barred from working regulated activity to apply for roles that require them to work unsupervised with that particular group (i.e. vulnerable adults, children or both). * This post is exempt from the Rehabilitation of Offenders Act 1974 and Mitie is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children or vulnerable adults.
* Caretaking experience is preferred however training can be provided. * Reliable and hardworking with a professional attitude. * Ability to work to a schedule and as part of a team. * Capable of working to their own initiative where appropriate. * Be open and honest. * Be self-driven and determined. * Strive for continuous improvements in service delivery.