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1.People Management

? No direct supervisory responsibility however may be required to assist in induction and training of peers and new employees.

? Act as Project Manager on specific service tasks

Resident & Community Contribution

? Understand the needs of customers and convey this to colleagues across the asset management portfolio and adhere to the Council's customer care standards when undertaking work for internal or external customers.

? Ensure designated suppliers and contractors undertake customer service activities in line with the Council's vision of 'putting residents first' and fulfil their obligations to receive, manage and respond to complaints.

? Support the accurate, timely and appropriate response to Member enquiries, complaints and Freedom of Information requests within agreed timescales.

? Promote and develop a positive image of the Council and of the Borough, through all dealings with customers and external agencies eg at public meetings, through community initiatives and events and contact with staff and residents


3. Service Delivery

? Contribute towards providing an Estates Service to all Service Groups within the Council to meet the property requirements of the Council's policy objectives.

? Undertake property management of all types of Council property, including shops, offices and industrial premises, negotiating rent reviews, leases and licenses, managing vacant properties, dealing with consents under leases and negotiating terminations and renewals (including pursuing dilapidations claims).

? Promote full occupation of let property, deal with landlord and tenant matters and maintain sound commercial practices and returns on performance.


? Negotiate wayleave and easement matters with statutory authorities and other bodies, or on behalf of the council for other property

? Conduct negotiations with owners, or their professional advisers, using specialist skills and advanced level of knowledge of the disciplines associated with the acquisition and disposal of land and buildings, assessing and settling any claims for compensation, leasing, licensing, rent reviews or granting of taking such other interests in land as required by the Council.

? Represent the Estates Team on multi-disciplinary groups to advise on policy, programming and appropriate procedures.

? Represent the Council on a variety of property matters, including acting as expert witness in legal proceedings, Arbitrations, Tribunals and Court hearings.

? Provide professional advice to Members and prepare Cabinet/Committee reports or briefing papers.

? Undertake valuations of residential and commercial property for a variety of purposes including Right to Buy, equity share and for appropriation purposes between Committees or service uses.

? Ensure the security and protection of Council owned property and deal with any unauthorised use, access or occupation as it may arise.

? Meet and communicate directly with key stakeholders, ensuring they are fully briefed on the position of project workstreams and projects relating to their service provision.

? Contribute to the preparation of annual asset valuations, ensuring all lease renewals and rent reviews are actioned, together with negotiations of new leases, lease renewals, licenses and agreements that maximise income from the portfolio. Instruct on and monitor legal documents to complete transactions or reviews of rent.

? Contribute to providing up to date records and information to the Asset Data Manager for the inclusion in the Council's Asset Management System.

? Deal with enquiries concerning the possible sale or letting of Council owned land and offers to sell or lease to the Council.

? Support the marketing and letting of vacant premises including the production of property particulars, advertising and selection of tenants.

? Comply with all requirements specified within the Council's policies, relevant codes of practice, legal requirements/regulations, financial procedure rules, H&S, contract procedure rules and also operating standards, service level agreements and schemes delegation.

? Contribute to advice on rating implications on council property and rating valuation matters in general.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.