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ROLE PURPOSE:

To take a leading role in the management of Anti-Social Behaviour and Domestic Abuse Case Work, working in conjunction with internal and external agencies to assess risk of victims of Domestic Abuse and implement safety measures and robust support package for victims.


Proactively support improvement by providing advice on national and local changes in anti-social Behaviour and domestic abuse policy and changes to statutory duty.
Provide effective and efficient management of an ASB and domestic abuse caseload across the managed housing stock including Colne Park across a range of secure and non-secure occupation arrangements.
Maximise all opportunities for support to vulnerable tenants as part of managing and mitigating the risks of tenancy failure and impacting positively on unacceptable behaviours.
Ensuring that breaches of tenancy are appropriately and proportionately responded to in the Councils capacity as a responsible social landlord.

A. Job Description

1. People Management

No direct supervisory responsibility however may be requirement to assist in induction and training of peers and new employees.

2. Resident & Community Contribution

To demonstrate an understanding of the Councils Customer Care Standards and ensure that these standards are understood by staff and met in order to deliver the Councils vision of putting our residents first.

Act as a beacon of knowledge and awareness to vulnerable individuals, troubled families and groups during significant periods of change and uncertainly.

3. Operational Service Delivery

Casework

Domestic Abuse

To undertake interviews and Risk Assessments with victims, their families where appropriate and perpetrators of abuse as needed, to analyse and evaluate information to provide a holistic assessment of risk and need.

*To assess and balance risk and protective factors within a legislative, best practice and policy framework.

*To communicate effectively with victims, their families where appropriate and perpetrators as needed, ensuring that their views are heard and recorded accurately

*To establish rapport and build a respectful, honest, and safe relationship with victims, their families where appropriate and perpetrators as needed

*To provide and present written and verbal reports which are concise, informative and based on analysis of complex evidence

*To undertake risk reduction interventions using a range of methodologies

*To utilise problem solving skills within the context of a professional relationship with victims, their families where appropriate and perpetrators as needed

*To use research findings and statutory guidance to inform practice

*To understand, respect and promote the rights of victims

*To ensure all matters in respect of child and adult safeguarding are dealt with promptly, effectively and in line with procedures

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.