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Security Officer - Festival Place Shopping Centre , RG21 7LJ

Pay rate: £13.47 PH (Salaried £29,603.14 PA)

Hours: Full time - 42 hours on average per week

Shifts - 4 on 4 off Rolling nights and days shift pattern

Shift times 0700-1900 + 1900-0700 - Paid Breaks
* Job Overview:
Mitie is looking for security officers who can deliver unprecedented customer service whilst creating a safe shopping environment, free from crime and the fear of crime for customers and colleagues. Working in a Shopping Centre Environment no 2 days are the same.
About the working location:
Festival Place is a 1.1m sq. ft shopping centre situated in the heart of Basingstoke, just off the M3, housing over 140 big brand stores including Next, Marks & Spencer, Apple, and H&M. It is home to over 20 mouthwatering eateries including BrewDog, Côte Brasserie, Las Iguanas, Ask Italian, Pizza Express, Wagamama, Pret, Five Guys, and Nando's and a 10 screen Vue multiplex cinema. Festival Place provides you with a safe experience whilst visiting. We employ a number of overt security measures, but also operate a number of covert security measures for your protection. More info can be found here: https://www.festivalplace.co.uk/
Main duties:
+ To deliver industry leading customer service
+ To deter violence, public order or ASB offences
+ To conduct patrols of the premises.
+ Liaising between CCTV Operators and The Duty Management Team to support the reduction of crime and stock loss for our retailers.
+ Liaise with the store management teams and carrying our regular "Buddy" Store visits to assist with Crime prevention advice, identification of offenders and crime reporting.
+ Work in collaboration with the Police and key partners where required to foster a great working relationship to reinforce the reduction of crime in the Town Centre
+ To wear Body Worn CCTV to bolster up in the reduction of crime and increase colleague and customer safety
+ To highlight and address any H&S concerns
+ Testing of Live safety systems as required
+ Attending Fire Alarm activations and assisting in evacuations in accordance with the Centres emergency plans.
Benefits to working with Mitie include:
+ Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
+ Access to MY FP App which offer local discounts to Festival Place Employees
+ SIA Re-licencing programme
+ Comprehensive induction and training programme
+ Apprenticeship schemes
+ Progression and development opportunities
+ Free uniform supplied
+ Contracted hours
+ Annual leave entitlement
+ Pension and Life insurance schemes
*Please Note*
You must hold a current SIA door supervisors licence and have a full 5-year checkable employment/education history to apply for this role
+ Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services. + Access to MY FP App which offer local discounts to Festival Place Employees + SIA Re-licencing programme + Comprehensive induction and training programme + Apprenticeship schemes + Progression and development opportunities + Free uniform supplied + Contracted hours + Annual leave entitlement + Pension and Life insurance schemes *Please Note* You must hold a current SIA door supervisors licence and have a full 5-year checkable employment/education history to apply for this role