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Information Technology & Digital
Contractor
2025-05-16 13:06:09Bridge of HopeCompany Logo

Switchboard and Helpdesk Operator

Ref: bf939f7c41864dc0ab22c0c8e67d2fe7
Mitie
Information Technology & Digital
Competitive
Contract: Permanent
Type: Part Time
Hours: 0 Hour Contract
Shift Pattern - Flexible - Monday to Sunday - Mostly Weekends
Pay: £12.21 p/h
Location: Dudley Hospitals - Dudley - Russells Hall Hospital

We are seeking a Switchboard and Helpdesk Operator to join our team. As a Switchboard and Helpdesk Operator, you'll be the voice and first point of contact for our valued clients and visitors. With your exceptional communication skills and friendly demeanour, you'll make every caller feel welcomed and important. From routing calls to providing accurate information, you'll be the go-to person for all communication needs.

We want someone who can manage incoming calls effectively, ensuring no one is left waiting on the line. You'll be the master of organisation, keeping track of messages and relaying them promptly to the appropriate parties.

Here's what we're looking for in our ideal candidate: Stellar phone etiquette and strong interpersonal skills; A knack for problem-solving and staying calm under pressure; Exceptional attention to detail and organizational abilities and proficiency in managing multiple phone lines and using switchboard systems

As a valued member of our team, you'll enjoy a supportive work environment, room for growth, and competitive compensation. We believe in recognising and rewarding exceptional talent, so your dedication and hard work won't go unnoticed.
As a valued member of our team, you'll enjoy a supportive work environment, room for growth, and competitive compensation. We believe in recognising and rewarding exceptional talent, so your dedication and hard work won't go unnoticed.
We are seeking a Switchboard and Helpdesk Operator to join our team. As a Switchboard and Helpdesk Operator, you'll be the voice and first point of contact for our valued clients and visitors. With your exceptional communication skills and friendly demeanour, you'll make every caller feel welcomed and important. From routing calls to providing accurate information, you'll be the go-to person for all communication needs. We want someone who can manage incoming calls effectively, ensuring no one is left waiting on the line. You'll be the master of organisation, keeping track of messages and relaying them promptly to the appropriate parties. Here's what we're looking for in our ideal candidate: Stellar phone etiquette and strong interpersonal skills; A knack for problem-solving and staying calm under pressure; Exceptional attention to detail and organizational abilities and proficiency in managing multiple phone lines and using switchboard systems
Dudley, England
Mitie
Information Technology & Digital
Competitive
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