Reactive Handyperson
Ref: c769f787022b4c9ca21e5fc2588e134eJOB DESCRIPTION
Post Title: Reactive Handyperson
Grade: Handyperson
Responsible to: Helpdesk Supervisor
Accountable to: Performance Manager
JOB SUMMARY
This job description is not exhaustive and other duties and responsibilities of a similar level and nature may be required from time to time.
* The Handyperson operative will be employed as a First Responder to attend and assess reactive jobs, to make safe where possible and to feedback to the Helpdesk/Work Flow Co-Ordinator to allow the correct resource to attend and carry out final fix.
* The successful candidate will be expected to have acquired elements of other skills which will enable them to work flexibly.
* The successful candidate will operate as part of an effective Professional Estates Maintenance team. The post holder will have drive and enthusiasm, be self motivated and be expected to work on his/her own initiative and work as part of at team.
* This post will be employed on a Monday to Friday day shift, 08.30 to 16.30 with a working week of 37.5 hours and being available for reasonable overtime as needed.
* The post holders main place of work will be the Royal Victoria Hospital or Freeman Hospital, Newcastle.
* Use handheld devices to update CAFM system, so an understanding and previous experience would be very useful, although training will be given to the successful candidate.
DUTIES AND RESPONSIBILITIES
To perform any task within their experience and capability and shall include any of the under mentioned tasks.
* React to reactive calls to attend and assess the reactive task.
* Make safe were possible.
* Carry out first fix if the task is within their capability.
* Feedback to the Helpdesk/Work Flow Co-Ordinator to allow the correct resource to be deployed to carry out the final fix.
* Carry out various minor maintenance duties as required.
* React to breakdown maintenance requests as required.
* Undertake routine plant checks as required.
* Undertake general cleaning duties as required.
* Assist other maintenance personnel where necessary.
* Work safely and in accordance with company Health and Safety procedures.
* Help maintain accurate estates records and plant history.
* Deal with new situations as they arise.
* Pass on working knowledge as required.
* Undertake training as required.
GENERAL
The post holder will have an obligation to undertake where necessary, training to ensure the level of competency is upheld.
To be fully aware of and adhere to the relevant policies and procedures.
This job description is intended as a guide to the duties and responsibilities of the post. It does not seek to define all the duties and is subject to amendment/alteration which will be made after full discussion with the post holder.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie's 72,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Post Title: Reactive Handyperson
Grade: Handyperson
Responsible to: Helpdesk Supervisor
Accountable to: Performance Manager
JOB SUMMARY
This job description is not exhaustive and other duties and responsibilities of a similar level and nature may be required from time to time.
* The Handyperson operative will be employed as a First Responder to attend and assess reactive jobs, to make safe where possible and to feedback to the Helpdesk/Work Flow Co-Ordinator to allow the correct resource to attend and carry out final fix.
* The successful candidate will be expected to have acquired elements of other skills which will enable them to work flexibly.
* The successful candidate will operate as part of an effective Professional Estates Maintenance team. The post holder will have drive and enthusiasm, be self motivated and be expected to work on his/her own initiative and work as part of at team.
* This post will be employed on a Monday to Friday day shift, 08.30 to 16.30 with a working week of 37.5 hours and being available for reasonable overtime as needed.
* The post holders main place of work will be the Royal Victoria Hospital or Freeman Hospital, Newcastle.
* Use handheld devices to update CAFM system, so an understanding and previous experience would be very useful, although training will be given to the successful candidate.
DUTIES AND RESPONSIBILITIES
To perform any task within their experience and capability and shall include any of the under mentioned tasks.
* React to reactive calls to attend and assess the reactive task.
* Make safe were possible.
* Carry out first fix if the task is within their capability.
* Feedback to the Helpdesk/Work Flow Co-Ordinator to allow the correct resource to be deployed to carry out the final fix.
* Carry out various minor maintenance duties as required.
* React to breakdown maintenance requests as required.
* Undertake routine plant checks as required.
* Undertake general cleaning duties as required.
* Assist other maintenance personnel where necessary.
* Work safely and in accordance with company Health and Safety procedures.
* Help maintain accurate estates records and plant history.
* Deal with new situations as they arise.
* Pass on working knowledge as required.
* Undertake training as required.
GENERAL
The post holder will have an obligation to undertake where necessary, training to ensure the level of competency is upheld.
To be fully aware of and adhere to the relevant policies and procedures.
This job description is intended as a guide to the duties and responsibilities of the post. It does not seek to define all the duties and is subject to amendment/alteration which will be made after full discussion with the post holder.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie's 72,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Reactive Handyperson
Ref: c769f787022b4c9ca21e5fc2588e134e
Newcastle upon Tyne, England
Mitie
Personal Services