Let us know you agree to cookiesWe use cookies to provide you with the best possible browsing experience on our website. You can find out more here.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
+Essential
Essential cookies let you move around the website and use essential features such as secure areas. We use Essential cookies to: Remember information that you have entered on web order forms when you visit different pages in the same session. Balance the overall volume of website visitors between our computer servers. These cookies will not be used to gather information that could be used for marketing or to remember visitor information outside of a single session.
ResolutionUsed to ensure the correct version of the site is displayed to your device.
SessionThese cookies allow the website to keep track of the pages you visit, so that you don’t have to repeatedly enter the same information during one session, or on each new visit.
rm-cookies-consent
Cloudflare
VimeoWe use Vimeo to embed videos on our website, and these videos may set essential cookies that ensure secure video playback. These cookies are necessary for the secure operation of the video player and help manage requests and prevent misuse. No additional tracking or analytics cookies are applied via this function.

+Analytics and advertising
Advertising cookies are employed to deliver advertisements that are more relevant to you and your interests. These cookies track your online behaviour, such as the pages you visit, the products you view, and the links you click. The information collected is used to display targeted advertisements across websites, aiming to provide you with content that aligns with your preferences. Advertisers may also use these cookies to measure the effectiveness of their campaigns. Rest assured, we prioritise your privacy, and these cookies do not store personally identifiable information. If you choose to allow advertising cookies, you may receive a more personalised and engaging advertising experience while using our website.
Google AnalyticsWe employ Google Analytics as a third-party analytics service. This helps us analyse how users interact with our website. Google Analytics IP address anonymisation is also employed, meaning we do not store personal information.
Yes
No

Apply0saved jobsaved jobsViewView all

Job search

Consulting & Strategy
Contractor
2025-05-14 05:00:30RX HealthcareCompany Logo

Lab Support Manager

Ref: 7ee7eec54687442794f3b4664863537a
Mitie
Consulting & Strategy
Competitive
Job Title: Lab Support Manager
Salary: £38,000 to £40,000 per annum
Contract Type: Fixed Term Contract, Full Time
Fixed Term Contract Length: 12 months
Hours: 37.5 hours per week
Location: GSK, Harmire Road, Barnard Castle, County Durham, England, DL12 8DT

We have a 12month fixed term contract available to cover maternity leave working within the labs for our Pharmaceutical client in Barnard Castle. The role will require People Management experience providing effective line management to all members of the lab support team. Undertake regular performance reviews with all direct reports, providing coaching, mentoring & driving positive attitudes. Ensure all staff within the teams are working in a compliant manner, with the expectation of zero overdue on MiLearning & client learning systems. Responsible for ensuring team work areas maintain high standards of housekeeping and meet requirements such as 5S. Identifying and promoting benefits/innovations of team. Drive a strong health and safety culture within team, ensuring RAMS in place and reviewed timely, Hazard Observations raised supporting the wider team KPI requirements. This is a hands on role which will require the individual to have operator experience in HPLC and strong understanding of
a GxP environment.

Main Duties

We are seeking a dedicated and experienced individual to manage and control the activities of a laboratory team, ensuring that services are delivered according to agreed specifications, performance standards, and aligned with key performance indicators (KPIs). A key aspect of this role is ensuring team resilience, so that all critical tasks can continue without disruption in the event of absences or holiday requirements. The successful candidate will be accountable for adopting and promoting the ALCOA+ principles-ensuring that all data and actions are attributable, legible, contemporaneous, original, and accurate.

A primary responsibility will be to ensure all Performance Qualification (PQ) activities are completed within their scheduling windows and in accordance with service level agreements (SLAs) and KPI requirements. The role also includes ensuring the team maintains 100% completion in their learning profiles, including all client platform training. Health and safety compliance is critical; this includes the timely review of risk assessments (RAMS) and the raising of hazard observations (HOs) where appropriate.

The position requires flexibility to adapt to urgent or unforeseen changes in plant production schedules. The individual will also be responsible for attending governance meetings, preparing meeting packs, and reporting on team performance and KPI adherence. A crucial part of the role is maintaining and developing a strong relationship with the GSK client, ensuring continued trust and collaboration.
What we are looking for

We are looking for a candidate educated to degree level in a science subject, preferably chemistry, with over three years of demonstrable experience working in a laboratory environment and familiarity with GxP procedures. At least one year of people management experience is required. The ideal candidate will also have hands-on experience with HPLC and the Empower data handling platform. Familiarity with MERPs or SAP would be advantageous, though not essential.

The role demands an enthusiastic and hard-working individual who shows willingness to contribute and improve processes. Strong confidence and communication skills are necessary to challenge behaviours and drive continuous improvement. The candidate must be capable of working independently and performing under pressure. A customer-focused mindset, teamwork, strong organisational skills, and the ability to prioritise tasks effectively are all essential traits for success in this role.
We are looking for a candidate educated to degree level in a science subject, preferably chemistry, with over three years of demonstrable experience working in a laboratory environment and familiarity with GxP procedures. At least one year of people management experience is required. The ideal candidate will also have hands-on experience with HPLC and the Empower data handling platform. Familiarity with MERPs or SAP would be advantageous, though not essential. The role demands an enthusiastic and hard-working individual who shows willingness to contribute and improve processes. Strong confidence and communication skills are necessary to challenge behaviours and drive continuous improvement. The candidate must be capable of working independently and performing under pressure. A customer-focused mindset, teamwork, strong organisational skills, and the ability to prioritise tasks effectively are all essential traits for success in this role.
Barnard Castle, England
Mitie
Consulting & Strategy
Competitive
Apply
Apply