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JOB DESCRIPTION

Job Title: Security Agent

Reporting To: Security Supervisor

Place of Work: Southampton Airport

Pay Rate: £12.25

Shift work - Earlies lates and occasional Nights

Job Purpose:

The purpose of this role is to ensure the integrity of all passengers, staff and their belongings are safe for carriage onto an aircraft.

Covering of VIP Flights so customer Service skills are a very important for this role.

In addition, and in line with security agent accountability, other aviation security related duties will be covered, Full Training provided.

Accountabilities:

Physical Search of passengers, staff and their belongings
* Physically search passengers and staff to the required standard.
* Perform a range of security-based tasks including body searches, baggage searches, access control, aircraft guarding and document checking.

Control of Access
* Check and validate any documentation that confirms an individual's

eligibility to travel i.e. Boarding Card, Ticket.
* Control the flow of passengers and staff onto a search lane so that the

process and integrity of the search teams is not compromised.
* Operate any equipment provided that is used to enhance the security

standard or defined within the scope of the contract.
* Complete documentation as required to record confiscated items, items

to aircraft and any other documentation as required by the contract client

to carry out passenger screening duties.

Working Environment
* Shift roster agreed dependent upon requirements, including day, night,

weekend and bank-holiday working where necessary
* Working in an inside and outside environment (Aircraft Hanger) working in all weather conditions

Knowledge, Experience & Skills
* Good communication skills, both verbally and written.
* Customer Focused with excellent interpersonal skills.
* An ability to understand and carry out clearly written or verbal

instructions.
* Excellent Customer Service
* Good time management

Complexity and Creativity
* Postholder has to ensure that the customer is provided with the agreed

level of service.
* Maintains a high level of customer care awareness.

Proactive to ensure that they are constantly alert and maintain a high

level of security awareness.

Responsibility
* Responsible for ensuring that the customer receives the highest possible

standard of service and that any complaints are reduced to a minimum.
* To ensure that the Airport Security, is to a consistently high standard.

Requirement
* 5 years UK checkable history
* Right to Work in the UK
* SIA Required
* Security experience
* DBS Checks
* Successful clearance of a CTC
* Applicant must be flexible
* Good communication skills, both verbally and written. * Customer Focused with excellent interpersonal skills. * An ability to understand and carry out clearly written or verbal instructions. * Excellent Customer Service * Good time management Complexity and Creativity * Postholder has to ensure that the customer is provided with the agreed level of service. * Maintains a high level of customer care awareness. Proactive to ensure that they are constantly alert and maintain a high level of security awareness., * 5 years UK checkable history * Right to Work in the UK * SIA Required * Security experience * DBS Checks * Successful clearance of a CTC * Applicant must be flexible