Let us know you agree to cookiesWe use cookies to provide you with the best possible browsing experience on our website. You can find out more here.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
+Essential
Essential cookies let you move around the website and use essential features such as secure areas. We use Essential cookies to: Remember information that you have entered on web order forms when you visit different pages in the same session. Balance the overall volume of website visitors between our computer servers. These cookies will not be used to gather information that could be used for marketing or to remember visitor information outside of a single session.
ResolutionUsed to ensure the correct version of the site is displayed to your device.
SessionThese cookies allow the website to keep track of the pages you visit, so that you don’t have to repeatedly enter the same information during one session, or on each new visit.
rm-cookies-consent
Cloudflare
VimeoWe use Vimeo to embed videos on our website, and these videos may set essential cookies that ensure secure video playback. These cookies are necessary for the secure operation of the video player and help manage requests and prevent misuse. No additional tracking or analytics cookies are applied via this function.

+Analytics and advertising
Advertising cookies are employed to deliver advertisements that are more relevant to you and your interests. These cookies track your online behaviour, such as the pages you visit, the products you view, and the links you click. The information collected is used to display targeted advertisements across websites, aiming to provide you with content that aligns with your preferences. Advertisers may also use these cookies to measure the effectiveness of their campaigns. Rest assured, we prioritise your privacy, and these cookies do not store personally identifiable information. If you choose to allow advertising cookies, you may receive a more personalised and engaging advertising experience while using our website.
Google AnalyticsWe employ Google Analytics as a third-party analytics service. This helps us analyse how users interact with our website. Google Analytics IP address anonymisation is also employed, meaning we do not store personal information.
Yes
No

Apply0saved jobsaved jobsViewView all

Job search

Public Services & Safety
Contractor
2025-05-14 05:00:25RX HealthcareCompany Logo

Detention Custody Officer -Heathrow IRC

Ref: d9377be114834c608377e3bbaa25a358
Mitie
Public Services & Safety
Competitive
Detention Custody Officer - Heathrow Immigration Removal Centre

* £31,585 per annum

* 40 hours per week

* Pension

* Life insurance

* Free meals on duty

* Free onsite parking

* Uniform provided.

* Free gym use

* Retail and restaurant discount vouchers

* No experience necessary full training given.

FULL TRAINING GIVEN ON FULL PAY.

Are you looking for a new role where you can genuinely make a difference to people's lives?

Care & Custody is one of the leading providers of outsourced public services in the UK. We're looking for respectful, diligent and caring people to join our team of Detention Custody Officers (DCO).

Specialising in custodial management services we are responsible for managing Europe's largest Immigration Removal Centre (IRC), just outside Heathrow in UB7 0HB. We care for up to 1200 immigration residents providing custody services, welfare, regime and recreational activity.

Assessment Centre Dates - face to face assessment centres will be run throughout 2025.

Initial Training Course (ITC) - 5 week Initial Training Courses will run throughout 2025. Training is paid and is the first day of employment, subject to full CTC clearance.

The Role

Our DCOs work with extraordinary courage and resilience, keeping those in our care safe and secure. You will be joining a team whose job security is high based on delivering essential public services through this critical role.

Working as a DCO within our team will provide you with the opportunity to maintain high standards of security and safety whilst promoting the welfare and decency of residents staying at our immigration removal centre. This is a fast-paced environment where no two days are the same. As you gain experience within this challenging role, we'll support you throughout your time to grow and develop.
* Working Hours: 40 hours per week (shift work covering days and nights)

* Flexibility will be needed to work a mixture of short and long day shifts.

* The centre is operational 24/7/365 and your rolling roster covering 51 weeks will help you plan your work/life balance.

* You must be eligible to obtain CTC clearance. Which means you hold a valid UK passport, or EU passport with Share Code, have lived and worked in the UK for 3 years with no extended (more than 3 months) trips overseas, have no criminal conviction or be part of an ongoing police investigation.

Who we're looking for.

Being a DCO demands people skills, patience, resilience, and professionalism to handle an ever-changing day. Those in our care come from a variety of backgrounds and you will need communication skills to support colleagues, work together and deliver an exceptional service to our residents. Previous experience of sensitively dealing with a variety of people who have been agitated, confused or angry would be an advantage.

Training (Initial Training Course)

Once you have passed our selection and vetting process, you'll begin your Care and Custody career by undertaking our 5-week initial training course. Training is paid and is the first day of employment.

Assessment Centre Dates

Face to face assessment centres will be run throughout May and June 2025.

Specific Requirements

Please note that all offers of employment are subject to security clearance and enhanced background checks.

Benefits
* Continued personal development with full support given to enhance your career.

* Ability to achieve a work/life balance.

* A benefits package including pension, private medical cover, share and MiDeals discount schemes with over 3000 offers available from your favourite retailers, leisure, and utilities companies.

* Free meals during working hours in addition to use of the IRC's fully equipped gym, free parking is also provided.
* Continued personal development with full support given to enhance your career. * Ability to achieve a work/life balance. * A benefits package including pension, private medical cover, share and MiDeals discount schemes with over 3000 offers available from your favourite retailers, leisure, and utilities companies. * Free meals during working hours in addition to use of the IRC's fully equipped gym, free parking is also provided.
* You must be eligible to obtain CTC clearance. Which means you hold a valid UK passport, or EU passport with Share Code, have lived and worked in the UK for 3 years with no extended (more than 3 months) trips overseas, have no criminal conviction or be part of an ongoing police investigation., Being a DCO demands people skills, patience, resilience, and professionalism to handle an ever-changing day. Those in our care come from a variety of backgrounds and you will need communication skills to support colleagues, work together and deliver an exceptional service to our residents. Previous experience of sensitively dealing with a variety of people who have been agitated, confused or angry would be an advantage.
Harmondsworth, England
Mitie
Public Services & Safety
Competitive
Apply
Apply