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Strategic Account Director - Immigration Contracts

  • Location


  • Sector:

    Business services

  • Job type:


  • Salary:

    Not Specified

  • Job ref:


  • Published:

    about 2 hours ago

  • Expiry date:


  • Client:

    Serco Group Plc

Job Description

At Serco within our Justice Sector, we provide essential services - from the secure and safe operation of prisons, transport and escorting services, to managing the reintegration of ex-offenders into society. In this newly created role and as member of the J&I UK&E Executive Leadership Team you will lead the Justice sector in stakeholder account management, customer relations, growth and to create and execute actions in line with the J&I business strategy.

This is a role that is all about delivering our strategic growth plan in Justice and strategic relationship management. Reporting into our Director - Justice and working closely with the Justice senior management team, you'll do this by understanding the key trends, drivers, and policies impacting the Justice sector - From there you'll develop and implement effective plans that enable strong, sustainable, and productive stakeholder relationships externally, whilst heavily influencing our own internal business models and value propositions to help us achieve that.

Candidate Description

You will possess relevant post graduate qualifications, excellent written and oral communications skills and have a solid understanding of the Justice sector, including services and competitive forces, with the ability to apply these insights into decision making. We'll need you to bring all your influencing skills and entrepreneurial drive for this role, but you won't be doing it alone. We're a heavily values-driven organisation, with teams that will support and encourage you - and share your passion for delivering public services that make a real difference to society.

What you need to do the role

  • Naturally you'll need to be a first-class communicator and influencer, with excellent core skills in sales, business development, organic growth proposals and business relationship building. You'll be at home presenting to and networking with a range of senior stakeholders.

  • You'll have a solid understanding of the Justice sector, including services, operations, competitive forces, and policy development - with the ability to apply these insights into decision making, and formulating fresh and innovative approaches.

  • You'll be able to point to your track record in strategic business development in Justice and other markets, as well as previous experience in building strategic partnerships with central government or within central government itself.

  • Finally, our stakeholders are based around the UK and sometimes in other countries, so you'll need to have a flexible approach to national and international travel., Great people - We are a motivated team who will encourage you and help you to succeed. You'll get the support and the resources to do your job to the best of your ability and work in a team environment with colleagues who care and support each other.

Application Description

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Employer Description

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.