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Starbucks Supervisor Apprenticeship

  • Location

    Blacon

  • Sector:

    Other / Unknown

  • Salary:

    Not Specified

  • Job ref:

    WRT-2021-04-16-FD16AC29770C

  • Published:

    about 18 hours ago

  • Expiry date:

    2022-05-24

  • Client:

    Starbucks

Job Description

Do you have a passion for coffee and customer service? Are you looking for a fun filled role that will enhance your career and provide you with excellent training? We have an exciting opportunity for a Supervisor Apprenticeship to join our Starbucks team.

Starbucks Supervisors help run their store as if it belongs to them. This includes a variety of day-to-day responsibilities from delivering legendary customer service to following Starbucks' operational policies and procedures.

PLEASE ATTACH AN UP-TO-DATE CV TO YOUR APPLICATION

Your role will include but will not be limited to the below behaviours.

Achieving Results

  • Anticipating customer and store needs by constantly evaluating environment and customers for cues.

  • Communicating information to manager so that the team can respond as necessary to create the Third Place environment during each shift.

  • Acting with a customer comes first attitude and connecting with the customer. Discovering and responding to customer needs.

  • Executing store operations during scheduled shifts. Organizing opening and closing duties as assigned.

  • Following procedures for cash handling and safety and security to ensure the safety of all partners during each shift.

  • Following all cash management and cash register policies and ensuring proper cash management practices are followed by shift team.

  • Following up with baristas during the shift to ensure the delivery of legendary customer service for all customers.

  • Providing quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Following health, safety and sanitation guidelines for all products.

  • Recognizing and reinforcing individual and team accomplishments by using existing organizational tools and by collaborating with your store manager to find new, creative, and effective methods of recognition.

  • Utilizing operational tools to achieve operational excellence during the shift.

    Helping Others Succeed

  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.

  • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.

  • Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.