about 18 hours ago
Do you have a passion for coffee and customer service? Are you looking for a fun filled role that will enhance your career and provide you with excellent training? We have an exciting opportunity for a Supervisor Apprenticeship to join our Starbucks team.
Starbucks Supervisors help run their store as if it belongs to them. This includes a variety of day-to-day responsibilities from delivering legendary customer service to following Starbucks' operational policies and procedures.
PLEASE ATTACH AN UP-TO-DATE CV TO YOUR APPLICATION
Your role will include but will not be limited to the below behaviours.
Anticipating customer and store needs by constantly evaluating environment and customers for cues.
Communicating information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
Acting with a customer comes first attitude and connecting with the customer. Discovering and responding to customer needs.
Executing store operations during scheduled shifts. Organizing opening and closing duties as assigned.
Following procedures for cash handling and safety and security to ensure the safety of all partners during each shift.
Following all cash management and cash register policies and ensuring proper cash management practices are followed by shift team.
Following up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
Providing quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Following health, safety and sanitation guidelines for all products.
Recognizing and reinforcing individual and team accomplishments by using existing organizational tools and by collaborating with your store manager to find new, creative, and effective methods of recognition.
Utilizing operational tools to achieve operational excellence during the shift.
Helping Others Succeed
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.
Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.