about 22 hours ago
Able to build and maintain effective working relationships with a diverse range of people. To work collaboratively with others teams, colleagues and client staff, to solve problems. Share ideas, knowledge and information. Providing Excellent Customer Service Commit to providing first class customer service. Behave in a positive, helpful and respectful manner. Provide direction and guidance where required, for client staff, members of the public and VIP guests.
Planning and Organising Able to coordinate many tasks simultaneously, maintaining a high degree of accuracy and attention to detail. Organises and prioritises own activities effectively in order to meet conflicting demands and deadlines.
Decision Making Able to evaluate the best course of action when faced with a problem or number of options. Knows when to refer to a more senior level. Uses initiative and takes responsibility for the consequences of own decisions. Remains calm and in control when under pressure or in difficult situations. Is self-motivated and enthusiastic and works with the minimum of guidance and supervision.
Supports a Culture of Diversity and Inclusion Understands and appreciates the uniqueness of self and others. Demonstrates, and is committed to improving and understanding diversity. Manages and behaves in a way that is inclusive to others and free from hostility or inequality.