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One Stop - Customer Service Assistant

Job Title: One Stop - Customer Service Assistant
Contract Type: Permanent
Location: Barnsley
Industry:
Salary: Not Specified
Reference: WRT-2020-11-22-3993D6107062
Job Published: November 22, 2020 23:01

Job Description

Job Description

At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it's our colleagues in store that brings this to life.

In this role, you will greet and welcome our customers warmly, engaging with them to find out their shopping needs, sell the right products to them and make their shopping experience a great one.

As well as having brilliant customer service, you'll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer.

You will need

Whilst being ready to roll up your sleeves and do what's needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family, you'll need to:

  • Greet each customer with a warm and friendly welcome

  • Listen to and talk with customers to find out what their needs are

  • Do your best to make sure the customer finds everything they want

  • Be passionate and knowledgeable about our products and services

  • Always be in store, on time, smartly dressed and ready to serve

  • Always think 25 when serving age restricted products

  • Work as part of a team to complete store duties

Candidate Description

If successful we may invite you in for an interview at the location that you have applied to work in - for management roles there might be an initial telephone interview, before the face-to-face interview.

Step 3

At the interview you will complete a variety of tasks depending on the role, including a face-to-face interview. You will be given the opportunity to 'have a go' at the type of work you have applied for: this could be on the shopfloor, or completing a driving assessment. This will give you the opportunity to decide if we are the right for you and if we think you are right for us.

Employer Description

One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, we are owned by Tesco PLC but operated as a separate business.

One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week One Stop aims to meet the needs of all its local customers. Since 2003 we have been a subsidiary of Tesco.