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Lead Engineer

  • Location


  • Sector:

    Trade / Retail

  • Job type:


  • Salary:

    Not Specified

  • Job ref:


  • Published:

    2 days ago

  • Expiry date:


  • Client:


Job Description

This is a site based role responsible for ensuring that CBRE deliver a professional and complaint service to our client. The role will own and manage planned and reactive work requests at a designated client sites (2) in Epsom, Surrey. The role will work closely with the wider site/account team to provide a consistent best in class service model. General A client facing position acting as the first response to technical resolutions, support and advise. Tasks will range from electrical, mechanical and minor plumbing/fabric works. Key Responsibilities

  • Ensure that all technical KPI's and SLA's are met for planned and reactive activities

  • Carry out on going condition reporting on assets via the CAFM system, highlighting any additional plant and equipment not recorded and updating LCAM data

  • Proactively raise corrective maintenance work orders to cover additional works and PPM's

  • Ensure that all local site records are kept up to date and 'audit ready', prioritising statutory tasks

  • Adhere to all CBRE policies and processes

  • Ensure all activities are delivered in a professional manner, mindful of the overall customer experience

  • Be part of a callout rota ensuring that all urgent/emergency situations are responded to in timely manner

  • Support outside of normal working hours requirements or other sites were required

  • Report any delays to planned or reactive works back to the Facilities Manager to allow for re scheduling or escalation

  • Supervise third party contractors working on behalf of CBRE. Review any related safety documentation and issue any authorisation or permit to work

  • All safety concerns should be reported using 'unsafe acts/conditions' reporting card

  • To assist any Project works where there is a cross over with operational delivery

  • All site consumables should be maintained to avoid any delay in planned and reactive work orders

  • Ensure that all professional email accounts are managed and any responses required are actioned in a timely manner

  • Attend all booked/arranged training and meetings This Job Description is of general nature. Actual duties and responsibilities can be specified or modified upon decision of direct supervisor. Competencies 18th Edition Qualified

  • Sound understanding and experience of building systems

  • NEBOSH or similar

  • Knowledge and experience I PPM Systems

  • Continuous Improvement

  • Competence to Deliver to client SLA's and KPI's