about 1 month ago
Excellent Japanese language skills and fluent in English
Keen interest in sports betting and online gaming
Strong written skills, with the ability to write intelligent and engaging sports betting content
Proven translation skills
Quickly adapts to and embraces new technologies
Strong computer skills, including proficiency in Microsoft Office and experienced in using content management systems
Self-motivated and able to work from own initiative
Excellent communication skills
Knowledge and interest in segmentation and mobile applications
Focused on providing the best possible customer experience onsite.
This role will suit you, if you:
Have a keen interest in sports and gaming
Can work flexible shift patterns including weekend and evenings
Enjoy working with a large range of stakeholders
Are comfortable with change.
Our people are at the heart of everything we do and we offer a fast-paced environment where we have fun, celebrate success and give you all the tools you'll need to be your best self. It's not just our colleagues we look after - we've got a responsibility to our customers too and we work hard on our William Hill Protect + Play initiative, with responsible gambling at the heart of everything we do.
What will you be responsible for?
As a Content and Promotion Executive, it will be your responsibility to present our customers with an experience that is befitting of one of the world's leading betting companies. This can only be achieved by understanding what customers want and having the ability to optimise the site offering in order to create intuitive journeys.
Betting might be the core product and where the money is made but, as a content editor, you will recognise that good customer experience goes beyond winning bets.
By working alongside these departments and teams you will be able to prioritise workload and determine what is most relevant for our customers. The end result will be strong acquisition and retention, happy customers and improvements in bets placed and turnover.
Business as usual practices are most likely to fall into one of three categories, these are:
Content: tasks include writing copy, banner requests, signposting promotions, creating SEO pages, providing services to gaming, arranging betting opportunities based on customer interest
Language: tasks include providing accurate and timely translation across sports and gaming, updating existing copy, reviewing quality and proofreading of translations, providing linguistic support to other departments, ensuring promotions are compliant
Product: tasks include supporting the development team, changing process to accommodate new features, localisation of new products/features/games, providing feedback.