HR Coordinator

Job Description

This role is predominantly working from home with the requirement of occasional travel to our offices in Salfords, Redhill. Part time (20 hours per week, Monday-Friday).

Our HR team are currently going through an exciting period of transformation with the introduction of a new HR and payroll system. Initially, the role will be primarily focused on administratively supporting the system implementation and recruitment needs across the business.

Working as a key member of the HR team and as a direct support to the HR Officer you will provide a pro-active service to all business areas within Titan Travel. Day to day you will deliver administrative support to the HR team and act as the first point of contact for staff regarding HR related issues, escalating to a more senior member of the team where appropriate.

You'll need to be highly customer focused with excellent attention to detail. Supporting with our recruitment and induction process and producing all paperwork related to contractual changes.

Role Responsibility

Administration

• Produce the relevant contractual change paperwork for the relevant business area

• Ensure that all business administration and processes are completed accurately, in a timely manner and meet audit requirements

• Management of the HR inboxes

• Be the first contact point for any Payroll queries

• Run reports as required

  Systems

• Ensure the HR database is maintained and accurate with payroll deadlines being adhered to

• Maintain and improve systems knowledge to enhance the HR service offered to the business

• Provide ad-hoc reports for the business when required

• Monitor and update the HR system, ensuring managers and colleagues are using it to effectively manage employee records

  Advice

• Provide accurate and pragmatic advice to our colleagues ensuring that any risks have been identified and, where appropriate, escalated to senior members of the HR department

• Provide support/investigation for employee relations issues when required

• Understand and implement HR policies and procedures (PDRs, Overtime, Sickness Absence etc)

  Recruitment/Induction/Leavers

• Assist with all aspects of the recruitment admin process in line with best practice including referencing and contracts / offer letters

• Ensure all recruitment activity falls in line with current legislation

• Development of appropriate selection processes to ensure that the business can identify and select the candidates who are the best fit for both the role and the organisational values. Work with the business to train managers who carry out interviews on best practice and company procedures

• Plan and deliver the Company induction to all new starters

• Process leaver paperwork and conduct exit interviews ensuring issues are raised with the relevant Manager

  Absence

• Proactive approach to managing absence and ensure that all areas of the business are maintaining a consistent approach to absence reporting

• Support senior members of the HR team with any adhoc work or projects as required

Candidate Description

• Ability to listen and quickly build relationships enabling delivery of a high standard HR service to the business

• Curious and bold, always challenging the boundaries on what can be achieved

• Continually searching for ways to streamline our approach, enhancing the self-service delivery to our customers

• Pro-active approach to work, taking ownership of their area of responsibility and making it their own

• Ability to independently work through and understand the implications of decisions in an HR context

• Excellent time management and attention to detail

• Good working knowledge of Microsoft Word, Excel and PowerPoint

• Experience working with previous HR Systems

• CIPD Level 3 qualification desirable but not essential