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Contract Support Administrator

Job Title: Contract Support Administrator
Contract Type: Permanent
Location: Croydon
Salary: Not Specified
Reference: WRT-2020-11-28-76D8E19BD49D
Job Published: November 28, 2020 11:02

Job Description

Job Description

Ensure Helpdesk calls and emails are answered in a timely, professional and polite manner

Program any reactive or emergency works within agreed service level

Ensure all Planned Preventative Maintenance (PPM) is scheduled into Engineers schedules within agreed service levels

Run and issue weekly/monthly reports

Issue monthly PPM invoices and maintain the PPM invoice schedule

Actively monitor the invoices and follow up with managers, sub-contractors or suppliers with the aim of invoice resolution.

Candidate Description

We are looking for a commercially aware candidate with relevant FM experience gained within multi-site facilities, property management or a similar environment and who is proficient in the use of Microsoft packages including Word, Outlook and Excel and CAFM systems including concept.

To be successful in the role you will be a confident communicator with good organisational skills, be numerate, diligent and have an excellent attention to detail.

Employer Description

The Wates Group was established in 1897 and is one of the leading privately- owned, construction, development and property services companies in the UK. We employ almost 4,000 people, working with a range of clients and partners from across the public and private sectors.

We have a fantastic opportunity for an experienced and professional Helpdesk Administrator, to join the team out of our prestigious client's offices in Croydon.

The primary focus of this role will be to ensure all soft and hard service tasks are logged and distributed effectively, supporting our clients on behalf of our client and maintain and support the contract invoicing process., Being a family owned business means we understand and value long term relationships. We are community minded and our work is guided by inspiring better ways of creating the places, communities and businesses of tomorrow.

It's our people who make Wates successful. We will only achieve our strategic objectives if we recruit and retain the best people and operate in an environment underpinned by inclusivity, diversity and opportunity.

We offer industry-leading family friendly and flexible working opportunities that reflect the changing expectations of talent and enable you to manage personal and professional commitments as part of a balanced and healthy lifestyle.

As a responsible and inclusive employer, offering equal opportunities, we are proud to have been recognised through our Investors in People Gold accreditation and Disability Confident Leaders certification.

So, if you'd like to work for an inclusive organisation which invests in you and your continued career development, and you're looking for your next challenge, we'd like to hear from you.

(Please note that candidates represented by Agencies will not be considered at this time.)