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Centre Admin - Mersey Way, Stockport

  • Location

    Stockport

  • Sector:

    Trade / Retail

  • Job type:

    Permanent

  • Salary:

    Not Specified

  • Job ref:

    9677251200, 1

  • Published:

    2 days ago

  • Expiry date:

    2022-11-08

  • Client:

    CBRE

Job Description

Role Purpose: To provide proactive and efficient administrative support to the centre management team, ensuring the highest level of customer service at all times.,

  • To provide general administrative support to the centre management team as required eg. taking minutes at meetings, typing, photocopying, distribution of post etc.

  • To promote and maintain a pleasant and efficient working environment within the centre, and specifically the management suite, including the following:

  • Stationary is available

  • Office equipment is kept in good working order

  • Efficient filing system is in place

  • General cleanliness, tidiness and organisation are monitored.

  • To raise purchase orders for goods and services using the P2P (Purchase to Pay) system.

  • To assist the Centre Manager with the monitoring and reporting systems of the service charge budget and expenditure relating to the site.

  • To manage the petty cash for the centre, ensuring that the correct process is followed at all times.

  • To answer the telephone, ensuring that all queries are dealt with or passed to the relevant person.

  • To greet visitors to the management suite in a welcoming and professional manner.

  • To assist with producing weekly, monthly and quarterly reports on all aspects of centre performance.

  • To maintain records of accidents/incidents in the property.

  • To develop and maintain the positive image of the centre in its location.

  • To maintain an awareness of and report to the Centre Manager all local issues that may impact on the value of the Centre.

  • To develop excellent relationships with tenants, ensuring that queries are dealt with efficiently and that they receive the highest level of customer service.

  • To develop excellent relationships with key stakeholders associated with the property eg. service partners, surveying colleagues, local authority.

  • To understand and comply with all Company policies, notably Health, Safety and Environmental policies.

  • To assist where required with the smooth and efficient operation of the centre.

  • Any other duties in accordance with the needs of the business.

Candidate Description

  • Previous administration experience in a customer focussed environment.

  • IT literate, able to use MS Office and company specific IT systems.

  • Able to communicate effectively verbally and in writing.

  • Excellent customer service and interpersonal skills.

  • Excellent organisational skills.

  • Able to work as part of a team, supporting colleagues, as well as using own initiative.

  • Awareness of legislation relating to Health, Safety and Environment.

  • Understand how the industry and the company functions

  • Able to understand and apply all procedures relating to work activities