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C03 - £9.38 - 45hrs - Retail Security Officers

Job Title: C03 - £9.38 - 45hrs - Retail Security Officers
Contract Type: Permanent
Location: Birmingham
Salary: £19510 - £93600
Reference: C03 -, 2021-01-30T13, 2021-03-01T13
Job Published: March 05, 2021 11:53

Job Description

Job Description

To deliver results for their identified area that meets or exceeds the budget and service delivery requirements through full responsibility and accountability for:<br/><br/>

  • To protect customers and colleagues from physical and verbal abuse *To deter violence and public order offences<br/><br/>
  • To patrol the store and other areas and to undertake checks in accordance with the site assignment instructions<br/><br/>
  • To deter till snatchers, trolley push outs and other bulk thefts<br/><br/>
  • To record any suspicious activity on to an incident report ensuring the correct information is captured using the SMART system and store management are informed<br/><br/>
  • Dealing with any difficult situations that arise in a safe and professional manner<br/><br/>
  • To be conversant with the Electronic Article Surveillance tagging system and complete regular checks of tagging standards<br/><br/>
  • Monitoring the store CCTV where appropriate<br/><br/>
  • Complete retrospective CCTV reviews focusing on shrinkage<br/><br/>
  • To be clean, tidy and properly dressed wearing full uniform, Sainsbury's name badge. This should also include an SIA licence (s), identity badge, which all must be valid.<br/><br/>
  • To understand and always implement the 'Ways of Working'<br/><br/>
  • Liaise with the store management teams giving clear and concise feedback<br/><br/>
  • Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store<br/><br/>
  • Completing reports by recording observations, information, occurrences and surveillance activities using SMART<br/><br/>
  • Utilise all equipment and technology to their fullest potential to maximise the impact upon security and stores losses<br/><br/>
  • To report all incidents fully by the end of the shift using the SMART system<br/><br/>
  • To wear and activate BWCCTV in accordance with company procedures<br/><br/>
  • Ensuring behaviours and situations that endanger the health and safety and well being of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies<img src="" width="0" height="0" /&gt