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Access Control Operator

  • Location

    Swindon

  • Sector:

    Facility / Cleaning

  • Job type:

    Permanent

  • Salary:

    Not Specified

  • Job ref:

    REF4931T

  • Published:

    about 1 month ago

  • Expiry date:

    2031-11-13

  • Client:

    Mitie

Job Description

Working 42 hours per week with a salary of u00a310.47 per hourMonitoring and operating the site CCTV systems including associated reports.Respond to emergency situations & liaise with emergency services.Reporting and associated paperwork & documentation including detailed handovers.working on differing platforms to control access cardsKnowledge and associated reporting on the contractual agreement, Service Level Agreements (SLAu2019s) & u2018Key Performance Indicatorsu2019 (KPIu2019s).Operating the client and company procedures and processes.Managing the fire alarm tests, monitoring & evacuation procedure.Attend, represent & actively take part in all required meetings.Defect reporting and associated actions and follow ups.Maintain the standards of the Security for access / egress and visitor regulation.To respond to requests & resolve issues within the agreed SLA time frames.Personal Spec:The Full time security officer will need to be a team player with an

Candidate Description

enthusiastic attitude.The Full time security officer should be able to work on own initiative.Flexible Approach to work to suit the business needs.Excellent communication skills are required both written and verbal.It is important the Security Officer is calm under pressure.It is essential that the Operator has CCTVu00a0experience.Comprehensive working knowledge of Microsoft Office, Outlook, Excel and Word.Be able to work as part of a team as well as an individual.It is essential that you have strong systemu2019s experience i.e.u00a0CCTV, Access Control.

Employer Description

Mitie was founded in 1987, Mitie is the UKu2019s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, thereu2019s no limit to what you can achieve if you work for us.Values:Delivering the exceptional, every dayu2022 Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.u2022 Our promise to our people: a place to work where you can thrive and be your best every day.u2022 Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.u2022 Our culture u2013 our core values and how we behave:1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.3. We go the extra mile: whether itu2019s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.5. Our customersu2019 business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.Behaviours:u2022 Knowledge of relevant proceduresu2022 Level of customer Serviceu2022 Team Playeru2022 Health and safety awareness and knowledgeu2022 Communication