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Training Officer

  • Location


  • Sector:

    Facility / Cleaning

  • Job type:


  • Salary:


  • Job ref:


  • Published:

    about 21 hours ago

  • Expiry date:


  • Client:


Job Description

  • To provide support to the contract by providing interactive and insightful training sessions for the ITC, ITC refresher and other training to ensure compliance with all legislation, company policies and procedures and all contractual and relevant Home Office standards and best practice.

  • Deliver effective training ensuring best practice is embedded and compliance with contractual and all relevant standards and requirements is maintained at all times.

  • Working with the HR & Training Team, plan and organise the ITC training in line with budgetary parameters, HO and company policy and procedures to ensure a pipeline of quality candidates is available to meet changing business requirements.

  • Review, design and develop existing and future training programmes ensuring training remains appropriate and effective.

  • Identify training needs and take appropriate action to ensure contractual and all relevant standards compliance.

  • Maintain accurate training records to enable effective planning of training.

  • Proactively provide professional training and development advice and support to managers and staff, to ensure that all staff are developed to their full potential and able to pursue career paths within D&E.,

  • Follow Group and company policies and procedures at all times;

  • Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;

  • Use all work equipment and personal PPE properly and in accordance with training received;

  • Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;

    Information Security:

  • Ensure compliance with Mitie's information security procedures in all activities;

  • Proactively identify and report security risks to your manager;

  • Report actual and suspected security incidents;

    Note: This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.

Candidate Description

Extensive DCO experience is required.

Experience in the use of a range of techniques to support training and development activities is desired.

Education and training qualification level 3 desired or Previous coaching/ teaching experience

Must be positive and self-motivating with the ability to champion the Mitie core values

Excellent and clear verbal/written communication skills

Ability to use and work with Word/Excel

Employer Description

Delivering the exceptional, every day

  • Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.

  • Our promise to our people: a place to work where you can thrive and be your best every day.

  • Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

  • Our culture - our core values and how we behave:

  1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

  2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.

  3. We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.

  4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

  5. Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

    At Mitie we know that 'our diversity makes us stronger'. We're committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right.