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Technical Services Supervisor

Job Title: Technical Services Supervisor
Contract Type: Permanent
Location: Unknown
Salary: Not Specified
Reference: REF9288E
Job Published: February 24, 2021 11:53

Job Description

Job Description

· Act as a representative of Mitie carrying out work as detailed by the Technical Services Manager

  • Conduct yourself in a professional manner in support of our customers and work colleagues

  • Operational responsibility to deliver a first-class service and meeting the required profit margins upon the contracted and reactive works, from the customers.

  • To ensure all works are delivered on time and to the agreed specification.

  • Delegate work to Shift engineering teams & F-Gas engineer in conjunction with the clients MERP PPM schedule and Help Desk requests and as instructed by the Technical Services Manager.

  • Support Training the shift teams as required including delivering Toolbox talks and team briefs

  • Complete both Mitie & Client online training plans in a timely manner.

  • Checking paperwork and service standards completed by shift teams

  • Carry out allocated service work within agreed time schedules, adhering to the Mitie Maintenance Quality Management System and quality policy, and to the relevant industry guidelines and customer specifications.

  • Complete reports and paperwork as instructed by the Technical Services Manager

  • Take responsibility for your own training needs and bring them to the attention of the Technical Services Manager.

  • Ensure compliance with Health & Safety legislation, specific company requirements approved by the Health & Safety Executive and the latest regulations and codes of good practice

  • Always act with transparency & integrity following both Mitie & Client values

  • To ensure the company Health and Safety policy is adhered to

  • To ensure compliance with the MITIE Maintenance Quality Management System as it applies to this position.

  • Assist the Technical Services Manager in ensuring that all Statutory and Legislative requirements are achieved/adhered to for the site

  • To ensure clients operational procedures are always adhered to.

  • Obtain appropriate authorisation for access into restricted areas from the client’s representative as and when required.

  • To ensure compliance with MITIE and Client confidentiality policies

  • To stand in for the Technical Services Manager in their absence

  • To provide holiday & absence shift coverage for the shift teams.

  • To support the Technical Services Manager in the provision of holiday & absence cover for the Technical Coordinator

  • Carry out planned preventative maintenance on engineering services as required.

  • Procure materials and equipment to carry out works.

  • To organise and supervise sub-contractor as and when required.

  • Ensure worksheets are completed for works undertaken and obtain authorisation from the Clients representative.

  • Advise Client of minor additional works, compile estimates and submit through the Help Desk/ Technical Services Manager

  • Be available to carry out necessary works outside normal hours with additional remuneration.

  • Full in-depth security checks will be completed for successful candidate.