Technical Services Supervisor
|Job Title:||Technical Services Supervisor|
|Job Published:||February 24, 2021 11:53|
· Act as a representative of Mitie carrying out work as detailed by the Technical Services Manager
Conduct yourself in a professional manner in support of our customers and work colleagues
Operational responsibility to deliver a first-class service and meeting the required profit margins upon the contracted and reactive works, from the customers.
To ensure all works are delivered on time and to the agreed specification.
Delegate work to Shift engineering teams & F-Gas engineer in conjunction with the clients MERP PPM schedule and Help Desk requests and as instructed by the Technical Services Manager.
Support Training the shift teams as required including delivering Toolbox talks and team briefs
Complete both Mitie & Client online training plans in a timely manner.
Checking paperwork and service standards completed by shift teams
Carry out allocated service work within agreed time schedules, adhering to the Mitie Maintenance Quality Management System and quality policy, and to the relevant industry guidelines and customer specifications.
Complete reports and paperwork as instructed by the Technical Services Manager
Take responsibility for your own training needs and bring them to the attention of the Technical Services Manager.
Ensure compliance with Health & Safety legislation, specific company requirements approved by the Health & Safety Executive and the latest regulations and codes of good practice
Always act with transparency & integrity following both Mitie & Client values
To ensure the company Health and Safety policy is adhered to
To ensure compliance with the MITIE Maintenance Quality Management System as it applies to this position.
Assist the Technical Services Manager in ensuring that all Statutory and Legislative requirements are achieved/adhered to for the site
To ensure clients operational procedures are always adhered to.
Obtain appropriate authorisation for access into restricted areas from the client’s representative as and when required.
To ensure compliance with MITIE and Client confidentiality policies
To stand in for the Technical Services Manager in their absence
To provide holiday & absence shift coverage for the shift teams.
To support the Technical Services Manager in the provision of holiday & absence cover for the Technical Coordinator
Carry out planned preventative maintenance on engineering services as required.
Procure materials and equipment to carry out works.
To organise and supervise sub-contractor as and when required.
Ensure worksheets are completed for works undertaken and obtain authorisation from the Clients representative.
Advise Client of minor additional works, compile estimates and submit through the Help Desk/ Technical Services Manager
Be available to carry out necessary works outside normal hours with additional remuneration.
Full in-depth security checks will be completed for successful candidate.
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