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Team Leader - The Cafe

  • Location

    Newcastle upon Tyne

  • Sector:

    Trade / Retail

  • Job type:

    Permanent

  • Salary:

    Not Specified

  • Job ref:

    WRT-2021-05-15-971E50004C29

  • Published:

    14 days ago

  • Expiry date:

    2022-07-23

  • Client:

    Tesco PLC

Job Description

CAFE TEAM LEADER

Cafe Team Leader job in your local Cafe. Join Tesco Family Dining, serving our guests with the best food & drink inside their local Tesco store.

Work flexibly & motivate your cafe team to give the best guest service & smiles when Tesco shoppers pop in for a quick bite to eat or a lovely cup of coffee.,

  • Motivate your cafe team to deliver guest service worth recommending!

  • Supporting the General Manager & deputise

  • Coach your cafe team to smash weekly targets

  • Know your Cafe Menu - be prepared to check & challenge all food & drink

  • Upsell our delicious extras & drive your team to do the same

  • Encourage guests to give online feedback on you, your team & your Cafe

  • Help your team to make sure your Cafe stays clean, safe & legal

Candidate Description

  • To be 18 years of age or older

  • Practical work experience in Cafes, Fast Food, Restaurants, Pubs etc

  • Currently Team Leader, F&B Supervisor, Deputy or Assistant Manager

  • Understand what makes great service & passionate about it!

  • Support & develop teams to always put the guest first

  • Warm & engaging personality

  • Multi-tasker who loves the buzz of working in a busy local Cafe

Employer Description

Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving Britain's shoppers a little better every day'. Our business was built with a simple mission - to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them. In the UK, we serve some 66 shoppers every second, so it's our goal to ensure every one of those customers experiences just a little better service on each visit.

At Tesco, inclusion means that Everyone's Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging. Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best. Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues - who in turn help to build the success of our business and reflect the diversity of the communities we serve.

Please note

Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please visit the following link; https://www.gov.uk/know-when-you-can-leave-school

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 10:15 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.