2 days ago
Serco Group Plc
Here at Serco, we're looking for a Switchboard Operator who will carry out switchboard duties while maintaining the company image through polite interaction with visitors or official guests of Yarl's Wood IRC.
What do you need to do the role?
You will act as a positive role model to all visitors and all people that contact the centre via the switchboard, treating all with whom you encounter in respect and decency, and work in an empathetic manner.
As a Switchboard Operator you will fully embrace and diligently carry out normal daily duties as per procedures for your area of work, make all required bookings for legal visits. Respond appropriately to any requests from members of the public and other professional bodies, and help maintain service delivery, health and safety, security and control both inside and outside the centre.
You will have excellent communication skills, and you will have experience of working within and administrative environment and have an understanding of Data Protection/GDPR., A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.
Great people: As well as care for residents we also care for and support one another. We are a motivated team who will encourage you and help you to succeed.
Meaningful and vital work: Yarls Wood IRC is focused on decency and respect in all aspects of care for residents, which is delivered at a critical time in their lives.