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Support Site Emergency Protection /Security Officers-

  • Location

    Luton

  • Sector:

    Facility / Cleaning

  • Job type:

    Permanent

  • Salary:

    £23046

  • Job ref:

    REF15014W

  • Published:

    1 day ago

  • Expiry date:

    2022-05-08

  • Client:

    Mitie

Job Description

Mitie Security Ltd are recruiting Relief Officers to work at our site based in Luton. This is a dual role of both emergency response & security duties. It is essential that applicants are flexible and are able to cover 12 hour shifts and are medically / physically fit. Access to own transport is essential,

  • Actively respond to an emergency such as an uncontrolled fire or release of potentially harmful substances to protect lives, property and environment.

  • Security incidents and medical response to protect lives.

  • Confined space rescue.

  • Provide emergency medical care until the arrival of external emergency services

  • Maintain all emergency equipment in a state of readiness, including cleanliness, repairing and testing as required to approved standards and procedures to undertake safety checks on emergency equipment provided for ERT use

    Job objectives and responsibilities

    · Actively respond to an emergency situations such as an uncontrolled fire or release of potentially harmful substances, security incidents or medical care to protect lives, property and the environment

    · Taking part in ongoing training relating to all the Emergency Response Teams (ERT) customer specified requirements

    · Conducting security response and security inspections to create a safe and secure environment for employees, visitors and contractors

    · To communicate any security risks to Mitie and carry out work in a safe and diligent manner

    · To be a point of contact for visitors, employees and contractors attending site

    · Support of the sites Personal Protective Equipment provision

    · To provide a professional, on site presence and assist the customer where possible

  • The post holder will be expected to comply with the department's policies and procedures at all times. These include, but are not limited to equal opportunities, confidentiality, data protection and health and safety. In order to do their job, the post holder will be trained and coached in the procedures and policies of the customers' expectations. They will be expected to familiarise themselves with the sites procedures and policies and to seek advice and guidance from Management when required

  • The key objectives / responsibilities listed above are only an indication of the main duties required to be performed.

    It is not an exhaustive list of duties and may be subject to amendment to take account of changing circumstances. Any changes will be made following discussion with the post holder. The post holder will remain co-operative and flexible in line with the needs of the post and the customer's requirements

    · To respond swiftly and safely to all emergency calls and requests for assistance and following the correct procedures in the event of an incident until arrival of external emergency services and then assist them

    · Provide emergency medical care as to the site's requirements up until the arrival of external emergency services if they are required

    · Maintain all emergency equipment in a state of readiness, including cleanliness, repairing and testing as required to approved standards and procedures to undertake checks on emergency equipment provided for ERT use

    · Take part in continuous training and learning programmes by attending lectures, exercises, simulated incidents, practice drill sessions, security duties and other forms of training to achieve and maintain competence levels

    · Maintain a level of personal fitness necessary to carry out all the duties of an Emergency Response Team member

    · Perform all required site training duties to the client's specifications

    · Conducting internal security patrols, checking for signs of damage, vandalism or theft

    · Undertake routine administration tasks as required in order to ensure all entries to records are correct and kept up to date,

  • Ability to respond to alarms, and react accordingly to emergency situations such as an uncontrolled fire or release of potentially harmful substances to protect lives, property, and environment.

  • Security incidents and medical response to protect lives.

  • Provide emergency medical care until the arrival of external emergency services

  • Maintain all emergency equipment in a state of readiness, including cleanliness, fit for purpose, repair and testing (as required) to approved standards, to undertake safety checks on emergency equipment provided for use

  • Conduct internal / external security patrols, checking for signs of damage, vandalism, or theft

  • Take part in continuous training and learning programmes by attending lectures, exercises, simulated incidents, practice drill sessions, security duties and other training associated with the role

  • To be a point of contact for visitors, employees and contractors attending site

  • Flexible in terms of hours and shifts, working 12-hour shifts including days, nights, public holidays and weekends either on a set shift pattern or on a relief basis, usually working a minimum of 42 average hours per week in line with business demands

  • Ability to attend day shifts, night shifts, weekends and to cover holidays and sickness as and when required., On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, childcare vouchers and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work.

Candidate Description

  • Knowledge of relevant procedures

  • Level of customer Service

  • Team Player

  • Health and safety awareness and knowledge

  • Communication

    At Mitie we know that 'our diversity makes us stronger'. We're committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right., · Manning the security control room /monitoring CCTV systems and following procedures in the event of normal duties and /or an emergency

    · Operate all company/client vehicles and equipment in a safe and appropriate manner

    · Operate all equipment and tools appropriately

    · Perform general maintenance work of equipment and facilities

    · Communicating effectively with colleagues, client personnel and Mitie Management

    · Ability to follow and carry out instructions

  • Be able to work: - days, nights / weekends and to cover holidays / sickness leave as and when required.

  • Pass all required security and background checks, including previous 5-year employment history

  • The role will be subject to random drug and alcohol testing

  • Professional approach courteous and professional, take pride in their personal appearance

  • Frontline SIA (Security Industry Authority) licence (desirable)

  • Hold Full car Driving Licence, (Category C Licence desirable)

  • Hold an in-date First Aid at Work qualification (desirable)

  • Hold a British Approvals for Fire Equipment (fire extinguisher) qualification (desirable)

  • Experience in Fire & Rescue service / Emergency Response Teams (desirable)

  • Have excellent work ethic, reliable and be able to work as part of a team or independently

  • Computer literate (basic)

  • Pass all required associated courses, to become an Emergency Response Team Officer

  • Committed to on-going training and development,

  • Pass a Protection Officer medical and maintain a level of personal fitness necessary to carry out all the duties of a Protection Officer

  • Pass all required security and background checks, including previous 5-year employment history

  • The role will be subject to random drug and alcohol testing

  • Professional approach courteous and professional at all times

  • Take pride in personal appearance

  • Frontline SIA (Security Industry Authority) licence (desirable)

  • Hold Full Manual Car Driving Licence

  • Hold a in-date Confined Space high risk / casualty rescue fully accredited qualification (desirable)

  • Hold an in-date First Aid at Work qualification (desirable)

  • Hold a British Approvals for Fire Equipment (fire extinguisher) qualification (desirable)

  • Experience in Fire & Rescue service / Emergency Response Teams (desirable)

  • Have excellent work ethic, reliable and be able to work as part of a team or independently

  • Computer literate (basic)

  • Pass all required associated courses, to become an Emergency Response Team Officer Committed to on-going training and development

Employer Description

Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.

Values: Delivering the exceptional, every day

  • Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.

  • Our promise to our people: a place to work where you can thrive and be your best every day.

  • Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

  • Our culture - our core values and how we behave:

  1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
  2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
  3. We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
  4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
  5. Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.