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Supervisor

Job Title: Supervisor
Contract Type: Permanent
Location: Birmingham
Industry:
Salary: Not Specified
Reference: WRT-2020-11-13-62E848A8C993
Job Published: November 13, 2020 11:01

Job Description

Job Description

  • Ensure high quality service is provided with the management of the work scheduling in accordance with company procedures, standards and SLAs

  • Represent Wates at client and resident performance meetings as requested by the Operations Manager

  • Manage the responsive repairs function to ensure consistent performance against targets

  • Effective and efficient management of material costs and ensure that all are following correct processes and procedures

  • Monitor quality of work through inspection, inspection reports, analysis of key performance indicators and analysis of customer satisfaction surveys.

  • Lead, manage and contribute to the development of your team and determine optimum employment levels to comply with the provision of the service

Candidate Description

We are looking for you to already have the relevant experience to fulfil the above role requirements and have worked at a supervisory level. Responsive Maintenance experience is essential for this role.

To be successful in the role you also be an excellent communicator with the ability to problem solve, multi task and work to tight deadlines.

Employer Description

Wates Group was established in 1897 and it is now one of the largest, most successful family-owned private construction, development and property services companies in the UK.

We employ around 4,000 people, working with a diverse range of clients and partners from across the public and private sectors.

Within the Group, Wates Living Space help some of the UK's local authorities and housing associations to manage their commitments to create better living environments in their respective areas so that they can keep the local communities happy and thriving. We do that by providing a range of services across the country to build, refurbish, maintain and fix properties and houses which makes for some very interesting, challenging and varied work for our own people.

Our work is guided by inspiring better ways of creating the places, communities and businesses of tomorrow. Our environmental and social sustainability programmes continue to demonstrate our commitment to creating safer, better places for people and communities to thrive. As part of our effort to tackle mental health issues, we signed the Building Mental Health Charter in 2018 and have since trained more than 180 employees as Mental Health First Aiders.

As a responsible and inclusive employer, we are committed to equality and proud to have been recognised for this through a range of accolades including gold accreditations with both Investors in People and C2E (Committed to Equality).

Our In-house Recruitment Team embrace diversity and are focused on finding the best people to join us here at Wates. Apply today and one of our team will be in contact.