1 day ago
The Solution Architect (SA) is responsible for creating the customer solution. You will work closely with the customer and account team to refine the requirements providing guidance and expertise in relation to the Vodafone product portfolio. Leveraging the standard products and services within the Enterprise Product Catalogue. Influencing the Sales, Account Team strategy whilst providing subject matter expertise into the customers' architectural decisions, as required. The SA will have the capability to design and lead customer workshops and presentations, to establish and maintain an excellent understanding of the customer's business and technology needs to shape and translate the solutions fit to the Vodafone Group Enterprise products and Service Portfolio. Ensuring our offer generates the value and business outcome desired by the customer. The role holder may lead a small virtual design team, and act as end-end solution authority across multi-portfolio solutions. Supporting the creation of relevant documentation during the pre-sales solution life cycle. Including but not limited to RFP material and contract schedules in collaboration with the wider Bid Team. Ultimately accountable for ensuring the High level Design is accepted by the customer and can be translated into the Low Level Design post award. This role is based in the Northern Europe Region, and will deal predominantly with opportunities where the customer decision makers are based in the region.
With us you will:
Capture and interpret customer requirements, and design complex custom solutions to meet customer requirements.
Build accurate scalable cost models and provide input into pricing strategy
Identify and document any risks to the solution
Document solution in RFP responses, proposals and Statement of Works/High Level Designs.
Ensure solutions are deliverable in timeframes committed and have passed all appropriate VGE solution governance. Solutions should be scalable, repeatable, and utilizing existing standard services as much as possible.
Good presentation and interpersonal skills. Ability to present to internal stakeholders and up to C-level customers
Strong collaboration skills with ability to flex style to suit the environment as required.
Detail oriented and able to apply critical thinking whilst operating with precision
Ability to influence, operated under pressure whilst applying a structure approach to ensure solution designs are deliverable
Result oriented with focus on continuous improvement and development of core skills
Experience with IT Managed Services desired, preferably with ITIL, eTOM or TOGAF experience
Experience in dealing with large corporate customers in a solution design or consultancy role Must have core expertise in designing complex solutions in one or more of the following areas::
IP Networking (WAN & LAN)
Unified Comms including IPT, Contact Centres, IM, Email and Video Conferencing
Mobility and Mobile Data Services
At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.