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Software Development Manager - Identity

Job Title: Software Development Manager - Identity
Contract Type: Permanent
Location: London
Salary: Not Specified
Reference: WRT-2020-12-31-DE2123D6B88C
Job Published: January 24, 2021 18:33

Job Description

Job Description

The talented engineers in our Identity team build and maintain the APIs that identify customer accounts, as well as implementing new functionality (our Club Card Plus for example), with their mission being to know who you are when you interact with Tesco and do so in a way that is trust-building and secure. They are responsible for an extremely customer-tangible and high-traffic service, receiving between 800-900 million API calls per week!

The stack: Java, Kotlin, Cassandra, MySQL, Oracle, Azure, AWS, Apache Spark, and Kafka

We are responsible for the software throughout the lifecycle; we maintain a DevOps culture, employing continuous integration and delivery, supporting our code through to production and beyond, as well as being firm believers in TDD.

You will be responsible for

As a Software Development Manager, your primary responsibility is to build and maintain a passionate, engaged, and effective development team of engineers. You'll do this by taking a deep interest in the people that report to you, making sure they are happy, motivated, and challenged in what they are doing, guiding them to reach pragmatic technical solutions, and keep yourself close to the code (without becoming a blocker). You'll also take ownership when things go wrong but celebrate success collectively and, in short, act as a multiplier of your team's effectiveness. Specifically, you will:

  • Foster the careers of the engineers reporting into you by finding opportunities for growth, coaching, addressing concerns, and if necessary, implementing performance management.

  • Grow the capability of Tesco Technology as a whole by becoming involved in our engineering hiring and being passionate about building high performing and diverse teams.

  • Work closely with Product Management to identify and minimise risk within an outcome and help prioritise and evolve a workable technical solution ready for delivery.

  • Represent Identity within wider technical discussions across different stakeholder groups, constantly broadening your understanding of our technology landscape so as to increase the effectiveness of your contribution.

  • Take ownership for the delivery of specific outcomes, or work across wider groups in conjunction with programme management to deliver more significant outcomes. Drive us to constantly improve quality.

  • Take ownership of non-functional outcomes of Tesco Connect features, including performance, availability, reliability, and security.

  • Continually look for means to evolve and improve our technology, processes, and practices.

    The role will include ownership of the on-call rota to support our applications in production.

Candidate Description

  • Previous experience with management of software engineering teams of 5+ people in size.

  • Previous experience of having managed product development using agile methodologies

  • Hands-on experience of building and supporting reliable and operationally robust full stack and distributed Java applications/products.

    Skills relevant for the job:

  • A high degree of emotional intelligence: you are aware of your own emotions, how you appear and can self-reflect on your actions. You can empathise with others and modify your behaviour and style accordingly.

  • Problem-solving, analysis, and computational skills: you are comfortable designing systems and reasoning about them. When tackling problems, you take a thorough and logical approach to solving them and retaining ownership through to resolution.

  • Customer focus: you can find the right balance between outcome delivery and technical excellence. You place the needs of our customers above the needs of you and the team.

  • Written and verbal communication skills: you can communicate effectively and efficiently taking into account the nature of your audience.

  • Any previous experience of having managed a globally distributed software engineering teams would be a big plus.

Employer Description

Our vision here at Tesco is to become every customers favourite way to shop, wherever they are and however they're shopping. We want our customers to be inspired by the solutions that we are building to help them find whatever they are looking for. Here's how we're doing it:

  • We are building systems to solve real world problems at scale, impacting tens of millions of people

  • Teams of great Engineers (and Managers and Product Managers) to learn from

  • We are agile and enlightened in our approach to building software and teams

  • There's a great atmosphere and we work sustainably as a team

  • Tesco has a "do the right thing" mentality

  • We promote flexible working

    If that sounds exciting, then we'd love to hear from you.