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Site Manager

  • Location

    Atherstone

  • Sector:

    Facility / Cleaning

  • Job type:

    Permanent

  • Salary:

    Not Specified

  • Job ref:

    REF20648D

  • Published:

    2 days ago

  • Expiry date:

    2023-01-17

  • Client:

    Mitie

Job Description

  • To develop collaborative working relationships with both the clients representative and operations teams and senior Mitie management

    · To supervise a designated site security teams, ensuring that all contracted and temporary hours are fulfilled to the complete satisfaction of the client in accordance with the documented KPI's

    · To supervise the Security team, arrange cyclic rotas, and shift cover for absences. The rota being scheduled in such a way that the security officers alternate shifts.

    · To assist with the retention of the contract - the security team is key to the business and through total quality management; this must be a primary objective of the site manager.

    Ensure that the site is managed in accordance with the clients contractual terms and site specific Assignment Instructions (AI's) which are designed to meet the clients objectives which include but are not limited to: The protection of the clients staff, client business partner / vendor personnel and client customers and visitors. The protection of client customer freight and the protection of other client assets such as property, vehicles, equipment and business reputation and brand. The operational delivery of the security service to the Domestic Hubs, client HQ and off site locations.

    Qualifications

    Values

    · To proactively demonstrate and work to the Company's values

    Customer care

    · Ensure all contractual commitments are honoured and if there is any failure be the first to advise the clients Senior Security Specialist Domestic Hubs and or client Operations or FM management. Any complaints must be logged in accordance with the quality system and remedied in a timely and effective manner - these must be logged as stated within the AI's and the client specific KPI's.

    · Ensure that the contract is manned to the agreed level at all times

    Training and development

    · In conjunction with the support team, monitor security officer's performance, conduct annual appraisals in line with company policy and encourage their personal development

    · Liaise with the Mitie Operations Manager / Mitie Training Manger to ensure that all contractual training requirements are met and that all certificates are renewed within the correct time frame

    · Make sure that all security officers are aware of the latest training initiatives and are given the opportunity for both personal development and to improve their skill base

    · Ensuring team is constantly trained to meet leading industry practices

    Managerial/ work performance

    · Leading in implementing customer corporate policies

    · Manage security and emergency incidents

    · Ensure the correct and appropriate operation of client security systems and procedures

    · Lead in implementing customer corporate policies and Codes of Practice

    · Take ownership of the security operation for the client within the scope of this Job Description and documented site-specific AI's and contractual KPI's. this will include although not restricted to:

    · The checking and booking of inbound / outbound vehicles, trailers and drivers

    · The effective searching of personnel, visitors and suppliers entering and leaving the site (s)

    · The security monitoring of warehouse operations and key accounts as directed

    · The monitoring of site security systems and response to defined alerts

    · The patrolling and general security of the site including lockdown and on-site vehicle security procedures

    · Constantly assessing risk and taking appropriate measures to deal with that risk

    · Manage the Mitie staff on site to ensure that the operational delivery of the service is maintained to the highest agreed standard and to the complete satisfaction of FedEx Security Management, FedEx Operations management and FedEx FM

    · Regularly inspect all Mitie administrative, health and safety and quality procedures and endorse them paying attention to check all procedures

    · Provide assistance to all staff who have welfare requirements and assist in the vetting process to ensure that all security officers assigned to you comply with BS7858 and SC clearance requirements of the site

    · Take detailed notes of all disciplinary/ capability actions taken against employees making sure that all such matters are first referred to the client Senior Security Specialist Domestic Hubs and or client Operations or FM management.

    Communication

    · Support the client in any way deemed necessary as required by the FedEx Security management to include but not limited to the investigation of misdirected or missing freight, health and safety and other incidents.

    · Provide the assurance of a professional and high quality security operation

    · Develop strategic relationships with FedEx Security management.

    · Develop and manage security related projects and initiatives as directed and in collaboration with FedEx Security management

    · Liaise closely with client Senior Security Specialist and FedEx Security Management to ensure that they are aware of any changing requirements of the contract

    · Provide information on activity on site relevant to the team's performance, on-going issues and future development opportunities

    Quality

    · Maintain accurate and up to date assignment instructions for the site against which all security officers should be assessed, to ensure their understanding and compliance. All instructions must be signed as having been read and understood

    · Set and maintain the highest personal and professional standards as an employee of MITIE and adopt a total quality approach to every aspect of your work, colleagues and clients

    · Develop and manage security related projects and initiatives as directed and in collaboration with FedEx Security management

    · Liaise closely with client Senior Security Specialist and FedEx Security Management to ensure that they are aware of any changing requirements of the contract

    · Provide information on activity on site relevant to the team's performance, on-going issues and future development opportunities

    Quality

    · Maintain accurate and up to date assignment instructions for the site against which all security officers should be assessed, to ensure their understanding and compliance. All instructions must be signed as having been read and understood

    Set and maintain the highest personal and professional standards as an employee of MITIE and adopt a total quality approach to every aspect of your work, colleagues and clients

Candidate Description

· Trustworthy & Reliable

· Good time keeping

· Self-motivated

· Team player

· Passionate

· Efficient

· Well presented

· Good interpersonal skills

· Can work under pressure

· Experience of working in or with the Logistic sector

· Educated to Degree Level or with minimum 3yrs relevant work experience in a management / supervisory position

· Microsoft Word - Intermediate

· Microsoft Excel - Intermediate

· 1-Day HSE first aid certificate

· Hold of full UK Driving Licence

· Screened to SC standard

· Knowledge of and ability to use computer systems

· Proficient in written and oral communication skills and IT literate/ competent

· Supervisory/ leadership skills, ability to influence, motivate and liaise with others

· Disciplined/ professional attitude

· Ability to work within established procedures and to contribute positively to any improvements

· Ability to listen and demonstrate creative thinking skills

· Ability to deal with and control an emergency situation

· Demonstrate understating of the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act

Employer Description

Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.