about 21 hours ago
As a Warehouse Service Shift Manager in our DC you will be leading your team to deliver end to end routines/standards in line with our operating model.
You'll get the chance to work in a part of our business that is exciting, diverse and ever-growing.
You will be responsible for
Recruiting the best Managers for my team, selecting those that are naturally great with people.
Providing constructive feedback based on observations of interactions with customers/colleagues/suppliers, ensuring my team are inspired to deliver excellent service.
Managing and reviewing my Managers performance, providing open and honest feedback and agreeing objectives, development plans and next steps.
Spotting talent, mentoring and developing individuals potential, supporting them to achieve their aspirations and helping Tesco be spoilt for choice for great Managers.
Ensuring all colleagues are well trained, validated and capable to deliver their role(s)..
Using your expertise and knowledge to identify opportunities to improve the Warehouse performance, engaging and supporting your team to deliver this.
Effectively forward plan for all seasonal, trade driving and promotional events to maximise sales within Stores.
Focusing your team to deliver accurate goods to Stores, improving product availability and customer satisfaction.
Proven team leading experience
An eye for analysing and spotting trends in metrics and building improvement plans to improve capability/productivity where it is needed most
Experience working in a warehouse environment
Energy to enjoy the buzz of working in a demanding yet rewarding environment
A driven and keen attitude to learn new skills as well as thriving whilst working in a supportive team
The ability to adapt to working in a fast-paced ever-evolving environment.
To be happy to go that extra mile.
A passion for delivering great customer service
Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving Britain's shoppers a little better every day'. Our business was built with a simple mission - to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them. In the UK, we serve some 66 shoppers every second, so it's our goal to ensure every one of those customers experiences just a little better service on each visit.
At Tesco, inclusion means that Everyone's Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging. Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best. Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues - who in turn help to build the success of our business and reflect the diversity of the communities we serve.
Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please visit the following link; https://www.gov.uk/know-when-you-can-leave-school
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.